Fresh Jobs at First Bank of Nigeria Limited

Job ID: 1900005V
Location: Lagos
Job Type: Full-time
Schedule: Regular
Shift: Standard
Organization: Managing Director

Duties & Responsibilities

• Work with the Chief Learning Officer to promote the academy’s strategic purpose
• Provide leadership and co-ordination in curriculum planning for staff training and development, towards ensuring the progression in lifelong learning for all staff
• Review and lead the development of curriculum for the various schools of the First Academy
• Plan, design and implement competency-based training curricula for each designated school at the academy
• Scope, develop and manage learning interventions that will ensure the acquisition of required business and functional competencies
• Consult and partner with line managers/business owners to translate operational/functional requirements into learning needs
• Support the business units to ensure training effectiveness, efficiency and alignment throughout the key stages of an employee’s lifecycle; from sourcing to succession planning
• Consult stakeholders on curriculum development,  competency objectives and  material selection, and alignment with business strategies
• Ensure that learning objectives are met through assessment processes and procedures
• Act as an advocate and intermediary for appropriate curricula review
• Develop and manage evaluation methodologies and reporting metrics to support business planning and the measurement of programme effectiveness
• Build and sustain relationships with training providers and accreditation bodies  to deliver effective training activities to the business
• Promote quality assurance processes for the design and delivery of curriculum programmes falling within the remit of the academy
• Nurture and encourage innovation and a continuous improvement mindset within curriculum management teams, in response to global best practices

Job Requirements
Qualifications (Education)

• Minimum Education: First Degree in any relevant discipline; Higher Degrees/Professional Certifications (an added advantage)

Experience:

• Minimum experience - 8 years relevant experience (with at least 4 in training/competency Development/curriculum planning).

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Job ID: 1900005W
Location: Lagos
Job Type: Full-time
Schedule: Regular
Shift: Standard
Organization: Technology and Services

Duties & Responsibilities

• Design, develop and update a holistic measurement dashboard to track and measure service performance indicators
• Stakeholder engagement with the Heads of the various SBUs, Branches and internal departments
• Conducting detailed business analysis of the BO&S Group, outlining problems, opportunities and solutions for the business
• Ownership of the Branch Operations MPR and QPR Sessions
• Assist the GH to Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making for the BO&S Group
• Create informative, actionable and repeatable reporting & analytics that highlight relevant business trends and opportunities for improvement via the Operations Management Dashboard (to give a high-level snap shot of performance across key operations metrics
• Suggest changes to senior management using analytics to support recommendations. Actively participate in the implementation of approved changes
• MIS reporting (liaise with IT to mine operations data from MIS and prepare technical reports by collecting, analyzing and summarizing information and trends
• Perform daily, weekly and monthly reviews and analysis of current processes using operational metrics and reports
• Assist the GH in liaising with BPM for Cost & Budget Management activities for the BO&S Group
• Understand and communicate the financial and operational impact of changes in the BO&S Group
• Support the GH in providing financial insights that help the decision-making process, and align capital and resource allocation within the business’ budget
• Staff Productivity Analysis (branch manning & resource levels vis-à-vis branch output) to ensure operational efficiency at various branch levels
• Ensure branch compliance to regulations
• Closely track and report on Customer Service Metrics related to Branch operations
• Conduct market analyses, analyzing product lines, revenue and the overall profitability of the BO&S Group
• Assist the GH with forecasting activities as well as variance analysis
• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific operations & services initiatives, as required and presents findings to Management and other relevant stakeholders
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

Job Requirements
Qualifications (Education)

• First Degree in any technical field

Experience:

• 7 years’ work experience in Business Analysis / Project Management / Business Process Improvement
• Experience in Quality Management Systems
• Developing Dashboards
• Reporting Tools, Power BI and MIS

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Job ID: 1900005U
Location: Lagos
Job Type: Full-time
Schedule: Regular
Shift: Standard
Organization: Managing Director

Duties & Responsibilities

• Contribute towards the visioning, and anchor the strategic planning, development and rollout of the Specialised Banking and Management Schools.
• Spearhead proactive consultations/engagements with Business Units on issues around Management development with a view to translating requirements into learning needs and preparing periodic Training Schedules/Plans
• Oversee the day-to-day running (academic and administrative) of the Specialised Banking and Management schools bank-wide, which includes BIC (Congo) and other FirstBank offshore locations.
• Anchor competency assessments exercises necessary for identifying competency gaps relative to programmes within the Specialised Banking and Management Schools
• Preside over periodic course review and new course development processes, with a view to ensure the inclusion of quality learning and teaching methods in the various course/programme structures.
• Lead Vendor Assessment/Engagement processes and actively manage/maintain relationships with External Faculty/Partners for the Specialised Banking Schools and the Management School.
• Broker strategic alliances and partnerships with best-in-class Global and Professional Institutions for the purpose of acquiring necessary accreditations and certifications for various Faculty programmes/courses
• Champion the design/development of best-suited training evaluation methods necessary to drive the achievement of the desired learning outcomes (i.e. individual and business outcomes) for programmes within the Faculty II
• Prepare periodic reports to Management on the business impact of training programmes – i.e. reports showing the measure of training effectiveness/ROI
• Suggest necessary improvements/updates to Policies especially on learning/teaching for consideration by the Head, FirstAcademy
• Represent FirstAcademy Faculty II to various internal constituencies including FirstBank Management, Internal Faculty as well as the cross-section of FirstBank Staff
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Job Requirements
Qualifications (Education)

• Minimum Education: First Degree in Social Sciences or Human Resources
• Higher qualification and/or professional certifications in Training and Development and/or Human Resource Management

Experience:

• Minimum experience – 10 years relevant experience with hands-on experience in  Course Design and Development and Programme Facilitation (stand-up training delivery)

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Job ID: 1900005T
Location: Lagos
Job Type: Full-time
Schedule: Regular
Shift: Standard
Organization: Managing Director

Duties & Responsibilities

• Monitor Budget and provide cost control to ensure cost remains within budget limit
• Provide classrooms allocations and food vendors for usage in programmes to ensure support services
• Facilitate cost settling issues: Process payments to Service Providers/Consultants/contractors and apportionment of cost to participating branches/department
• Attend to all budget variance queries providing timely and accurate response
• Ensure the adoption of upcountry learning centers cost into First Academy’s various accounts for effective cost planning and monitoring
• Manage and provide premises maintenance to provide a conducive environment for learning
• Attending to staff matters as it relates to First Academy
• Generate weekly activity reports and timely rendition of same
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Job Requirements
Qualifications (Education):

• Minimum Education: First Degree in Accounting or Finance

Experience:

• Minimum experience - 2 years relevant experience

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Job ID: 1900005S
Location: Lagos
Job Type: Full-time
Schedule: Regular
Shift: Standard
Organization: MD/CE Directorate

Duties & Responsibilities

• Provide leadership in implementing the vision and strategic planning for the school and its programmes
• As a subject matter expert, participate in the learning and development processes and course reviews to ensure up-to-date curricula
• Promote faculty and staff development within the school, including the greater use of teaching evaluation and student feedback to improve learning and facilitation
• Support the Dean in the designated role of Presiding Officer to the faculty learning and teaching committees
• Review faculty performance in learning and teaching evaluations and provide advice to the Dean and faculty board on ways to improve learning and teaching processes in the faculty.
• Perform other duties as assigned within the scope of the position

Job Requirements
Qualifications (Education)

• Minimum Education: First Degree in area relevant to the School/Faculty, Higher degrees/professional certification in relevant area (compulsory)

Experience:

• Minimum experience - 10 years relevant experience (experience in  HR/Competency Development Function an added advantage)

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Job ID: 1900005R
Location: Lagos
Job Type: Full-time
Schedule: Regular
Shift: Standard
Organization: Managing Director

Duties & Responsibilities

• Provide leadership in implementing the vision and strategic planning for the school and its programmes
• As a subject matter expert, participate in the learning and development processes and course reviews to ensure up-to-date curricula
• Promote faculty and staff development within the school, including the greater use of teaching evaluation and student feedback to improve learning and facilitation
• Support the Dean in the designated role of Presiding Officer to the faculty learning and teaching committees
• Review faculty performance in learning and teaching evaluations and provide advice to the Dean and faculty board on ways to improve learning and teaching processes in the faculty.
• Perform other duties as assigned within the scope of the position

Job Requirements
Qualifications (Education):

• Minimum Education: First Degree in area relevant to the School/Faculty, Higher degrees/professional certification in relevant area (compulsory)

Experience:

• Minimum experience - 10 years relevant experience (experience in  HR/Competency Development Function an added advantage)