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  • Job Opportunities at The United Nations High Commissioner for Refugees (UNHCR)

  • Posted on: 16 October, 2019 Deadline: 22 October, 2019
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  • United Nations High Commissioner for Refugees (UNHCR) was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world.

    Information Management Associate

     

    Vacancy Notice No. 2019/VA/058

    Category/Grade General Service, G6
    Post Number 10024167

    Type of contract/Duration Fixed Term / One Year
    Location Maiduguri
    Effective date of assignment ASAP

    Closing Date 29 October 2019

    Operational Context:
    The Information Management Associate assists in the production and dissemination of information on the population of
    concern, including but not limited to Protection and Programme information.
    The incumbent operationalizes data standards developed at the central level in field operations, compiles and
    explores data from all populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the
    choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing
    protection monitoring systems.
    Functional Statement:

    Accountability
    The Office delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely information.
    Global data standards, and where appropriate, the establishment of country-specific common data standards are
    adopted by UNHCR and its partners.

    Responsibility

    • Operationalize country-specific common data standards and promote them with partners, including UNHCR data
    • standards and the IASC Common Operational Datasets.
    • Compile and aggregrate information elements required to produce standardized information products and implement
    • data/information collection plans for baseline and context-specific data.
    • Collect, collate and process information and perform data quality and consistency control.
    • Produce summary statistics.
    • Support the coordination of data collection teams.
    • Support and leverage geographic data for map production and use in geographic information systems (GIS).
    • Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
    • Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration
    • Perform other duties as required.

    Authority

    • Liaise with partners and represent UNHCR in meetings related to the functions.
    • Make recommendations and provide advice on the technical information management requirements.
    • Essential Minimum Qualifications and Experience:
    • Completion of Secondary education with certificate/training in information technology, demography, statistics, social
    • sciences or any related area.
    • At least 6 years of relevant work experience.
    • Advanced Excel skills (e.g. pivot tables, functions, etc.).
    • Experience with handling confidential data and demonstrated understanding of different data collection
    • methodologies.
    • Fluency in English and working knowledge of another relevant UN language or local language.

    Desirable Qualifications & Competencies:

    • Successful participation in the Operational Data management Learning Programme.
    • Experience in web design and software development is an asset.
    • Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres.
    • Experience with HTML, PHP, ASP and/or Java is an asset.
    • Proven skills to analyse statistical information.
    • Ability to formulate IM-related technical requirements and Operating Procedures

    Required Competencies:
    Code Managerial Competencies
    1.
    M001 Empowering and Building Trust
    2.
    M002 Managing Performance
    3.
    M003 Judgement and Decision Making
    4.
    M004 Strategic Planning and Vision
    5.
    M005 Leadership
    6.
    M006 Managing Resources
    Code Cross-Functional Competencies
    1.
    X001

    Analytical Thinking

    2.
    X002

    Innovation and Creativity

    3.
    X003

    Technological Awareness

    4.
    X004

    Negotiation and Conflict Resolution

    5.
    X005

    Planning and Organizing

    6.
    X006

    Policy Development and Research

    7. X007 Political Awareness
    8. X008 Stakeholder Management
    9. X009 Change Capability and Adaptability

    go to method of application »

    ICT Assistant (Ogoja)

     

    Vacancy Notice No. 2019/VA/061

    Title of Post ICT Assistant Category/grade General Service, G4
    Post Number N/A

    Type of contract/Duration Temporary Appointment / Three Months
    Location Ogoja
    Effective date of assignment ASAP

    Closing Date 22 October 2019

    Operational Context:
    The incumbent works under the direct supervision of a Senior Officer and the technical supervision of an ICT Officer at
    Branch Office level. S/he has working relationships with UNHCR staff members in the office and other offices within the
    country as well as with staff of UN agencies and other UNHCR partners to exchange information and to provide assistance.
    Functional Statement:

    Accountability

    • The network (LAN) is properly maintained.
    • Manage and maintain Radio/Emergency Communication Network
    • ICT incidents are resolved in a timely and efficient manner.

    Responsibility

    • Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, and Switches, Patch panels, Access points, to prevent faults occurring.
    • Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
    • Assist with the installation of the software packages, basic repair/maintenance of computer hardware and telecom equipment.
    • Train UNHCR staff on email system, utilization of VHF handhelds, telephone system. Radio communication training
    • to new IP staff and package police in the field.
    • Distribute incoming cables, messages and other communication in accordance with established instructions.
    • Add and remove users from the Networks.
    • Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
    • Maintains a station log where all occurrences related to the operation of the telecommunication equipment are entered.
    • Select the most efficient and economic means for the transmission of messages, taking into consideration the
    • nature and priority of communications to be transmitted.
    • Assists new staff members in the proper operation of telecommunication equipment.
    • May attend telephone calls and keep records of such calls.
    • Carry out administrative duties, within the area of competence as assigned.
    • Perform other duties as required.

    Authority

    • Decide on appropriate resolution to incidents.
    • Escalate incidents where they cannot be resolved at the office level.
    • Essential Minimum Qualifications and Experience:
    • Completion of the Secondary Education with post-secondary training/ certificate in Telecommunication and
    • Information Technology.
    • Minimum 3 years of previous relevant experience in the ICT field.
    • Fluency in English and working knowledge of another relevant UN language or local language.

    Desirable Qualifications & Competencies:

    • Good computer skills.
    • Communication skills
    • Experience in telecoms operations

    Required Competencies:
    Code Managerial Competencies
    1.
    M001 Empowering and Building Trust
    2.
    M002 Managing Performance
    3.
    M003 Judgement and Decision Making
    4.
    M004 Strategic Planning and Vision
    5.
    M005 Leadership
    6.
    M006 Managing Resources
    Code Cross-Functional Competencies
    1.
    X001

    Analytical Thinking

    2.
    X002

    Innovation and Creativity

    3.
    X003

    Technological Awareness

    4.
    X004

    Negotiation and Conflict Resolution

    5.
    X005

    Planning and Organizing

    6.
    X006

    Policy Development and Research

    7. X007 Political Awareness
    8. X008 Stakeholder Management
    9. X009 Change Capability and Adaptability

    go to method of application »

    ICT Assistant (Adikpo)

     

    Vacancy Notice No. 2019/VA/062

    Title of Post ICT Assistant Category/grade General Service, G4
    Post Number N/A Type of contract/Duration

    Temporary Appointment / Three Months
    Location Adikpo
    Effective date of assignment ASAP

    Closing Date 22 October 2019
    Operational Context:
    The incumbent works under the direct supervision of a Senior Officer and the technical supervision of an ICT Officer at
    Branch Office level. S/he has working relationships with UNHCR staff members in the office and other offices within the
    country as well as with staff of UN agencies and other UNHCR partners to exchange information and to provide assistance.

    Functional Statement:
    Accountability

    • The network (LAN) is properly maintained.
    • Manage and maintain Radio/Emergency Communication Network
    • ICT incidents are resolved in a timely and efficient manner.

    Responsibility

    • Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, and Switches, Patch panels, Access
    • points, to prevent faults occurring.
    • Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
    • Assist with the installation of the software packages, basic repair/maintenance of computer hardware and telecom
    • equipment.
    • Train UNHCR staff on email system, utilization of VHF handhelds, telephone system. Radio communication training
    • to new IP staff and package police in the field.
    • Distribute incoming cables, messages and other communication in accordance with established instructions. Add and remove users from the Networks.
    • Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
    • Maintains a station log where all occurrences related to the operation of the telecommunication equipment are entered.
    • Select the most efficient and economic means for the transmission of messages, taking into consideration the
    • nature and priority of communications to be transmitted.
    • Assists new staff members in the proper operation of telecommunication equipment.
    • May attend telephone calls and keep records of such calls.
    • Carry out administrative duties, within the area of competence as assigned.
    • Perform other duties as required.

    Authority

    • Decide on appropriate resolution to incidents.
    • Escalate incidents where they cannot be resolved at the office level.
    • Essential Minimum Qualifications and Experience:
    • Completion of the Secondary Education with post-secondary training/ certificate in Telecommunication and
    • Information Technology.
    • Minimum 3 years of previous relevant experience in the ICT field.
    • Fluency in English and working knowledge of another relevant UN language or local language.

    Desirable Qualifications & Competencies:

    • Good computer skills.
    • Communication skills
    • Experience in telecoms operations

    Required Competencies:
    Code Managerial Competencies
    1.
    M001 Empowering and Building Trust
    2.
    M002 Managing Performance
    3.
    M003 Judgement and Decision Making
    4.
    M004 Strategic Planning and Vision
    5.
    M005 Leadership
    6.
    M006 Managing Resources
    Code Cross-Functional Competencies
    1.
    X001

    Analytical Thinking

    2.
    X002

    Innovation and Creativity

    3.
    X003

    Technological Awareness

    4.
    X004

    Negotiation and Conflict Resolution

    5.
    X005

    Planning and Organizing

    6.
    X006

    Policy Development and Research

    7. X007 Political Awareness
    8. X008 Stakeholder Management
    9. X009 Change Capability and Adaptability

    Method of Application

    Eligibility

    Internal Candidates: Interested staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (IOM/49-FOM/50/2012 dated 15 June 2012). If you have questions regarding your eligibility, you may also contact the HR Unit.

     

    An applicant who has internal status is a staff member holding an indefinite or fixed-term appointment in any duty station in the country. Former UNHCR General Service staff members, having held an indefinite or fixed-term appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation.

    External Candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.[1]

    Remuneration: A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

    Submission of Applications:

    Please be informed that this is a two-step application method for quality assurance reasons.

    If you wish to be considered for this vacancy, please prepare your letter of motivation, resume and signed Personal History Form.

    Please click HERE to create a profile and further apply and do not forget to upload your Personal history form. Kindly download your personal history form here: Personal History Form.

    Submit the application, resume and Personal history form (P11) via email to niglahr@unhcr.org by following the sample, which includes information on the Vacancy number, Position number, title of the Position, grade and location as exemplified below;


    “SUBJECT: Application for VN 2019/VA/033, Position No 10025913, Senior Information Management Assistant, G6, Abuja”


    No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).


    UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.

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