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  • Posted: Oct 2, 2019
    Deadline: Oct 11, 2019
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    ITEX Integrated Services Limited welcomes you to a world of secure and convenient Online and Mobile payment solutions. We are an innovative FinTech company that designs and deploys secured solutions. Our wide range of innovative products and services are tailored to meet your unique transactional needs. ITEX is one of the first organisations to successful...
    Read more about this company

     

    Field Support Officer

    Locations: (Mowe, Ayobo/Ipaja, Lagos Island, Iju/Alagbado/Alakuko, Ojodu/Alagbole/Akute)

    Role Summary

    • Front end support of POS Terminals at merchant location to drive service success that improves merchant satisfaction, customer retention as well as profit maximization.

    Key Responsibilities

    • Provide on onsite support to merchants
    • Ensure visitation to merchant locations based on agreed visitation frequency.
    • POS support and maintenance
    • Send daily report of activities to assigned supervisor from merchant location
    • Advise merchants regarding the best implementation practices and also address specific merchant’s issues as regards POS
    • Provide training to merchants regarding hardware and troubleshooting techniques.
    • Prompt escalation of issues encountered on the field to supervisors.
    • Ensure there are enough consumables like receipt role at merchant location.
    • Ensure POS are in good working condition
    • Terminal collection
    • Attend to SOS calls when the need arises.
    • Build positive relationships with customers.

    Qualifications and Requirement

    • Minimum educational qualification: OND
    • Must be male
    • Full training will be given
    • Being able to ride a bike and the willingness to ride is a MUST
    • Previous experience working as a POS support and maintenance officer is a plus
    • Team work and interpersonal skills
    • Excellent communication skills
    • Must be willing and ready to move about between merchant locations.

    go to method of application ยป

    Sales Officer (Ireps)

    Locations: Ijaiye, Iju, Akute, Abule Odu, Ayangburen, Epe, Igbogbo, Ijede, Idimu, Oke Afa, Oshodi, Bariga, Igbobi, Oworo, Ketu, V.I, Lekki and Lagos Island.

    Role Summary

    • Customer retention as well as profit maximization.

    Key Responsibilities

    • Successfully opening of new accounts
    • Analyze current customer base, including portfolios and rolodexes, to identify potential sales opportunities
    • Build strong relationships with customers, outside business contacts, and company stakeholders
    • Review and communicate proposals and cost estimates to customers and stakeholders
    • Develop and test unique business strategies and concepts.

    Qualifications and Requirement

    • Minimum educational qualification: OND
    • Must be male
    • Full training will be given
    • Previous experience working as a POS support and maintenance officer is a plus
    • Team work and interpersonal skills
    • Excellent communication skills
    • Must be willing and ready to move about between merchant locations.

    Method of Application

    Interested and qualified candidates should forward their CV to: itexhr@gmail.com with the position applied for as the subject of the mail.

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