Career Opportunities at 9mobile

Job Summary       

• Support all CS core network operation and maintenance activities to ensure required availability.
• Coordinate all CS core related troubleshooting, fault analysis and performance improvement measures - preventive maintenance.
• Coordinate all acceptance testing for all CS core node integrations.
• Oversee all CS core network audit and performance improvement/maintenance activities on the network.
• Ensure preventive measures are implemented to avert network downtime and service disruption on CS core network elements and links.
• Ensure vendor activities are in line with all agreed SLAs & KPIs.

Principal Functions

• Maintain maximum availability and reliability of the entire CS core network
• Improve mean time to repair (MTTR) on all CS core network related faults and complaints
• Promptly implement all interconnects and service requests with partners
• Coordinate software upgrades, patch installations and expansion activities on all CS core network nodes
• Support NOC/Field operations teams in all CS core related escalations
• Review all new CS core related features and its impact on existing network
• Ensure regular network performance improvement via key KPI's such as LUSR, PSR, AUTHSR, CSR
• Regularly review B number analysis table across all CS core systems.
• Enforce strict conduct of Quarterly audit of all CS core node configurations and ensure implementation of all relevant recommendations
• Ensure all change requests are implemented timely and accurately by Vendor
• Carry out quarterly backup and restore tests on all CS core network elements.
• Continuously review all CS core operations frameworks, make recommendations for improvement and implement approved initiatives to ensure enhanced network performance.
• Recommend and implement strict measures to control fraudulent high usage activities of illegal inbound/outbound roamers on the network.
• Co-ordinate integration, daily operations and maintenance on MSC-S/ HSS/ MGW/ STP/ SPS/ SBC/ ITSC/ U2000/other CS core nodes.
• Ensure proper documentation of operations on all CS core network systems
• Maintain snag/fault lists and follow up with vendor on clearance.
• Co-ordinate and supervise all integrations implemented by EOT team on CS core nodes.
• Analyse performance reports and proactively resolve core network challenges.
• Supervise the implementation of software upgrades; file system upgrades; and hardware replacement on core network.
• Specify and review critical CS core performance measurement counters.
• Supervise the EOT team on the monitoring of alarms on CS core network nodes.
• Lead the troubleshooting of core network operations challenges and create solutions.
• Produce policies and procedures for managing and controlling managed services team.
• Perform periodic reconciliation of HLR profiles and templates in line with business requirements.
• Audit announcements and tone files between the IN platform and core network nodes.
• Perform other tasks as may be assigned by the Manager Core & Datacom.

Educational Requirements       

• First degree or equivalent in Electrical/ Electronic Engineering, Computer Engineering and/ or any other relevant discipline.
• Between three (3) to five (5) years' experience in Telecoms.

Experience,Skills & Competencies:  
Knowledge:

• Excellent communication and interpersonal skills.
• Excellent problem-solving skills.
• Good time management skills.
• Good reporting skills.
• Behavior
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

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Job Summary

• Implement external communication policies and procedures in alignment with EMTS's overall corporate policies.
• Coordinate initiatives and events that provide an avenue for communicating and projecting EMTS's corporate image and brand values to the public

Principal Functions   
Tactical:

• Keeping abreast of global and local best practice as it relates to the activities of the public relations unit.
• Assist in continuously reviewing the unit's activities, make recommendations for improvement and improvement and implement approved initiatives to ensure enhanced performance of the team
• Assist in identifying required resources, personnel and funding to achieve the unit's strategy
• Develop positive relationships with both local and international media organisations, public relations agencies and other key external stakeholders

Operational:

• Review EMTS's public relations plan for completeness and compliance to agreed standards.
• Ensure the timely implementation of approved media plans and programmes.
• Manage all aspects of EMTS's nationwide public relations activities including media publications, interviews, queries, press conferences and corporate responsibility programs.
• Ensure that speaking engagements and invitations to major events that would project the EMTS brand are sought and obtained for the CEO and other executive management personnel.
• Ensure adequate media coverage for EMTS's corporate events and sponsorship's activities in liaison with the Events and Sponsorship function.
• Prepare draft articles, conference papers, speeches for publications, press briefings and other related external communications.
• Oversee processes involved in the production of educative and enlightening company publications and ensure compliance to the organisation's corporate values.
• Assist in development of effective media/public relations and crisis management policies and procedures and proffer suggestions to the Head, Corporate Communication.
• Manage and project corporate image and identity of EMTS.
• Participate in the selection of public relations agencies
• Oversees the selection of the extent of public understanding and acceptance of EMTS's services and suggest innovative awareness initiatives.
• Perform cost-benefit analysis of all public relations events/campaigns.
• Ensure appropriate documentation and record of all external communications
• Monitor competitive activity in relations to media/public relations.
• Implement the unit's work programs and plans in line with agreed upon procedures and guidelines.
• Plan and manage the human and material resources of the unit to optimize performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions and the public relations team.
• Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives.
• Monitor and control budgetary needs of the unit.
• Prepare/compile agreed periodic activity and performance reports for the attention for the attention of the Head, Corporate Communications.
• Perform any other duties as assigned by the Head, Corporate Communications.

Educational Requirements

• First degree or its equivalent in a relevant discipline
• Postgraduate/professional qualification in a related field is an added advantage.

Experience,Skills & Competencies:

• Five (5) to nine (9) years of work experience, with at least three (3) years in supervisory role

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Job Summary

• Facilitate and coordinate searches, due diligence and lease negotiations for target acquisition sites.

Principal Functions

• Monitor current trends in legal and regulatory provision as it impacts acquisitions and leases.
• Establish and maintain relationships with key internal and external stakeholders.
• Facilitate the process of site-to-get search, identification, due diligence, and lease negotiations within a specified search region.
• Coordinate and attend the site survey with RF Planning and optimization, Rollout and Civil teams
• Participate in visits to proposed EMTS base station sites by relevant regulatory bodies (e.g. NCC) to obtain necessary clearance.
• Provide input in the negotiation and conclusion of an acceptable lease agreement with the landlord of the approved sites.
• Request and verify all Title Reports for the approved candidates.
• Project-manage the lease agreement and renewal process to completion.
• Manage relationship between EMTS and host communities.
• Ensure maintenance and update of database of sites acquired.
• Perform any other duties as assigned by the Supervisor, Site Acquisition.

Educational Requirements

• First degree from a recognised University
• Two (2) years post NYSC work experience

Knowledge:

• Business Application Knowledge
• Contracting/Contracts Management
• Telecommunications & Mobile Network Standards & Specifications.

Skills:

• Communication
• Problem solving
• Personal Effectiveness.

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus