Latest Jobs at Bosch Africa

Responsibilities

• Country responsibility of the Bosch workshop concepts (BCS, EBCS, BDS, and modules)
• Responsible for acquisition of new workshops in the Bosch workshop concepts
• Consultancy towards workshops for business operations and inquiries
• Support acquisition of business providers to the Bosch workshop networks (fleets, insurance, taxi organization, etc.)
• Support wholesalers with supply of products & services towards Bosch workshop network.
• Responsible to deploy all tools and activities in the Bosch workshop network (workshop management system, loyalty program, marketing campaigns, etc.)
• Responsible for sales turnover generated through the Bosch workshop network (parts, diagnostic equipment & workshop services)
• Train workshops in new tools & activities.
• Monitor the quality of products & sevices offered by the Bosch workshop network
• Regular visits to Bosch workshops, local partners, OE organizations and workshops to acquire market knowledge
• Cooperation with Workshop Concept Consultant West Africa team

Competencies and Qualifications

• Good technical skills, Quick learner and good teacher
• Able to work under pressure – sense of urgency
• MS Office Literacy (SAP experience, Auto CAD, workshop management system is an advantage)
• Fluent in English. French/German will be an added advantage (speak, read and write)
• High customer-orientation, efficient and target-oriented way of working, high degree of self-motivation, flexibility, dynamism, responsibility and ownership of tasks
• Hands-on experience in repair and service of mechanical and/or electronic equip-ment would be considered a plus
• Able to explain technical systems, transfer knowledge to the workshop level
• University degree in Engineering or its equivalent
• Minimum of 5 years experience in a similar position in a multinational company
• Maintain confidentiality
• Communicate effectively with high attention to details, team player
• Highly organised and able to multitasks; proactive, “can do attitude”
• Strong coordination skills, target orientated and entrepreneurial mindset.

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Responsibilities

• Responsibility for internal sales tasks for Nigeria
• Cooperation with Customer Supply chain team and Nigeria sales team
• Coordinate clearing and subsequent delivery of incoming goods
• Full support and assistance to all Bosch customers
• Submitting of offers to customers and follow-up
• Handling and follow-up of customer orders
• Same day response to enquiries, complaints and claims
• Data management (including electronic orders)
• Accurate documentation raised for the various processes
• Continuous attention to allocated customers’ backorders and credit limits
• Facilitate financial processes e.g. credit limits, goods returns, customer credits
• Set up and produce reports pertaining to the SLC functions as required
• Ensure that generally accepted customer service principles are followed

Competencies and Qualifications

• University Degree in Business Administration, or its equivalent
• Minimum of 5 years experience in similar position in a multinational company
• Communicate effectively with high attention to details
• Highly organised and able to multitask; proactive, “can do attitude"
• MS Office Literacy (SAP experience, Auto CAD, workshop management system is an advantage)
• Strong coordination skills, target orientation and entrepreneurial mindset
• Language: Fluent English (speaking & writing); German or French is a plus
• Technical understanding of the automotive industry
• High efficiency on time management, ability to build sustainable relationships
• Able to work under pressure – sense of urgency
• Working knowledge and experience of the supply chain processes
• Automotive parts sales experience is an advantage
• High customer-orientation, efficient and target-oriented, high degree of self motivation, flexibility, dynamism and responsibility
• Understanding of target deployment and KPI steering.