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  • Knowledge Manager at Greenlight Planet

  • Posted on: 11 September, 2017 Deadline: Not Specified
  • View Jobs in Power / Energy View All Jobs at Greenlight Planet
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  • Greenlight Planet is a renewable energy company focused on developing and marketing solar power products for off-grid communities in Asia, Africa and South America. We are also pioneers in technology-driven financing, enabling our customers to access credit through cloud-based lending models and partnerships with financial services providers.

    At heart, we are a profit-making social enterprise inspired by the desire to drive positive change through sustainable business. We are passionate about bringing affordable energy, technology and finance to the over 2 billion people on our planet who lack access to basic resources and opportunities.

    Knowledge Manager

     

    Reporting to: PayGo Go-To-Market Leader

    The Role

    • The Knowledge Manager will work closely with the Operations and Sales teams to ensure field staff have the relevant knowledge on processes and tools required for proper execution of their work.

    Responsibilities
    Key responsibilities for the role include:

    • Planning and delivering training to Energy Officers and Field staff to ensure proper understanding of tools and processes
    • Share information on issues encountered in the field while using the tools
    • Customer experience audit
    • Support with ad-hoc projects related to field activities of EOs or field staff when required

    Requirements
    The ideal candidate:

    • Has a Degree or Diploma in Sales and Marketing, Customer Service Management or a Certificate in Adult Training
    • Has at least three years’ relevant work experience in a similar role
    • Is well versed with the local market geography, language and trade market.
    • Must reside in Kampala and be willing to spend 70% of the time in the field.
    • Has working knowledge of MS office, email and smartphone applications
    • We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.

    Remuneration
    Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

    Method of Application

    Interested and qualified? Go to Greenlight Planet career website on www.greenlightplanet.com to apply

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