Career Opportunities at MTN Nigeria

Job Description   

• Manage, co-ordinate and report on IT, GSM, and related technology audit.
• Support the Shareholder return strategy by developing and implementing Business Risk Management Processes that are aligned to achieving all elements on the business score card. (i.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Drive an increase in MTNN’s Net Promoter Score.
• Meet with management on matters that bothers on risk management, internal controls and corporate governance processes.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Plan IT audit procedures, oversee a team of auditors and ensure their investigation is in compliance with MTNN and government standards.
• Identify significant risk(s) associated with strategic objectives of the company and provide input into annual audit plan accordingly.
• Develop and record a plan for each engagement reflecting the scope and objectives of the audit assignment linked to the significant risk exposure within that particular environment.
• Ensure efficient and effective execution of annual audit plan, track and monitor expenditures and update/adjust budget as necessary.
• Lead and direct the monitoring of MTNNs computer network for possible mismanagement, fraud and inefficiency.
• Conduct on-going audits as per annual audit plan and as need arises and provide suggestion on audit assignments conducted e.g. technical reviews of IS and Network.
• Perform complex analysis using CAATs tools (e.g. ACL) and Excel and ensure audit reports are timely, accurate, objective and constructive.
• Incorporate knowledge gained from consulting engagements into audit assignments and overall audit plan.
• Sustain audit methodology processes to ensure compliance with the required standards of the Institute of Internal Auditors and International Best Practice; and recommend changes as required.
• Provide input to the overall audit methodology and promote efficient practices by recommending improvements in processing capability, user interface and security designs.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.

Job Condition:    

• Normal MTNN working conditions.
• May be required to work extended hours.

Experience & Training    
Education:

• First degree in related discipline Preferably in (Electrical/ Electronics, Computer Engineering, Telecommunications, or Computer Science with strong predilection for engineering; or in any technology oriented discipline)
• Fluent in English
• Master advantageous in (Telecommunications or any Communications related field) or CISA, CISSP, CISM
• For added advantage – CIA,

Experience:
Minimum 6 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Hands on experience in Internal Audit (with focus on IT Audit) in a Systems/ IT/ Telecomm environment

Training:

• Internal audit
• Fraud management
• Business risk management
• General management
• IT Audit (ISACA, ISO).

Minimum Qualifications    

• BA, BEd, BEng, BTech or HND

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Job Description

• To provide leadership in ensuring a well-established and effective service procurement and Supply Chain management function including sourcing, demand planning and fulfillment, Supplier Performance Management as well as SCM Analysis and Reporting.
• Drive increase in Shareholder return by ensuring that Finance Processes are aligned to achieve all elements on the business score card. (E.g. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Champion/Sponsor review of Business Processes (headcount, process optimisation, business optimisation etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Champion Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy
• Assess resource requirements for the department and develop budget for the SCM function and regularly monitor resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions.
• Position the supply chain function as an effective, strategic risk advisory and management service.
• Improve MTNN's Net Promoters Score.
• Develop strategies and champion customer centric culture across the organization and develop/reform relationships with MTNN's internal and external customers to transform the MTNN’s revenue.
• Provide Tax Advisory and Planning Services ensuring that MTN Nigeria meets all statutory and Legal Tax requirements
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Drive outcomes of the Finance Internal Satisfaction Survey to improve satisfaction of MTNNers on procurement processes.
• Initiate the Practice of Strategic Cost Management and Supply Chain Efficiency.
• Present a monthly dynamic industry, competitor and economic context to Executive Management to drive business performance.
• Raise the level of Awareness and Implementation of Supply Chain Management Practices - proactiveness and alignment to business strategy.
• Provide technical leadership /advice in the formulation and development of SCM, policies/guidelines and ensure compliance of operations with MTN policies and procedures.
• Lead the formulation and execution of MTNN SCM’s vision and support efforts geared towards improving the logistics and service delivery systems that ensures that the Company maintains its leadership position in the Telecoms industry.
• Perform the leadership role in periodically reviewing, and where necessary, reengineering logistics processes as may be required to ensure alignment with the business operating model and to achieve more productive, efficient and valuable logistics activities.
• Centralize procurement administration and decentralize supply to minimize cost for the company as well as effectively utilise tender processes to generate a preferred suppliers list for all areas of the business.
• Track business trends and potential changes to the Group's and/or Company's business operating model(s) and determine the implications for Procurement and Support activities.
• Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Develop, maintain and monitor MTNN localization and empowerment strategy, procurement policies and procedures as well as ongoing cost reduction strategies.
• Ensure the SCM department effectively tracks, manages and reports on its operational performance, using approved metrics, and ensures the rigorous adherence to set targets, goals and timelines as defined in approved plans.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Provide operational leadership to lead team to deliver on business targets and improve overall departmental performance.
• Coach and mentor the SCM team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
• Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company's investment in their training and improve productivity.
• Deliver business value through partnership with MTNN's Ecosystem Partners
• Partner effectively with MTNN's critical high value customers to enhance MTN's Corporate Brand
• Build partnerships and maintain strong relationships with senior management across all functions.
• Improve on the outcome of the Vendor Satisfaction Assessment

Job Condition

• Normal MTNN working conditions
• Long working hours might be required
• Experience & Training

Requirements
Education:

• Fluent in English and language of country preferable
• First degree in Business or Supply Chain or related area of study
• Master's Degree in Business Management or Supply Chain or related area of study
• Professional Qualification from a recognized Accounting Body (ICAN, ACA, CIMA) etc.

Experience:  Minimum of 12 years work experience including:

• Senior management track record of 3 years or more; with at least 3 years in relevant sector/ industry as per relevant role
• 3 years' experience in relevant industry/sector
• Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
• Worked across diverse cultures and geographies
• Experience in using analytical techniques to interpret data

Training:

• Commercial acumen/insights
• Telecoms (both Fixed and Wireless)
• International finance (Analytical techniques)
• Group policy and practice

Minimum Qualification:

• BA, BSc, BEd or HND.

go to method of application »

Job Description

• To implement the sales strategy within the regional environment to ensure that regional targets across the full range of products is achieved.
• To manage and lead the regional sales managers towards sales, distribution and availability of MTN products and drive MTNN’s growth aspirations
• Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimization etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
• Serve MTNN’s customers and provide solutions to improve the customer experience.
• Partner effectively with MTNN’s critical high value customers to enhance MTN’s Corporate Brand
• Develop strategies and champion customer centric culture across the organization and develop/reform relationships with MTNN’s internal and external customers to transform the MTNN’s revenue.
• Drive an increase in MTNN’s Net Promoter Score
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Partner with MTNN’s Ecosystem Partners to deliver business value.
• Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Provide leadership to the sales and distribution team in the region.
• Ensure the achievement of the revenue, airtime sales, data device, data and VAS revenue and gross connection targets in the assigned region.
• Co-ordinate the regional engine room - a platform for cross-functional integration and collaboration in the region.
• Drive execution of MTNN’s retail agenda in the region – visibility and merchandising by retail formats, retail expansion across the traditional and non-traditional channels, retail loyalty program and relationship building.
• Execute the wholesale channel strategy in the region - relationship building with channel partners, execution of the loyalty programs, partner profitability and credit management.
• Ensure a consistent customer experience across all retail formats in the territory.
• Responsible for the regional opex and P&L.
• Ensure effective field coverage by both the direct and auxiliary sales force in the region and execution of go to market plans in the territory.
• Responsible for crafting and implementing a developmental and coaching program for the regional sales teams.
• Execute strategies and plans for sales and distribution in the region for sustainable channel growth and development including ‘go-to-market’ plans for the full bouquet of MTN products.
• Ensure the achievement of revenue, sales and acquisition target for both voice and data in the region, in line with network capacity and oversee regional dealership with MTN Trade partners and other sales channels to meet the overall regional sales target.
• Ensure territory coverage in terms of sales circle and set target of stock availability and management of recommended retail price (RRP) and monitor sales performance trend.
• Liaise with regional Stock/Inventory team to review sales and distribution performance (including stock availability) and submit
• Monthly, quarterly and yearly stock forecast for the region, across channels.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the sales channel team in the region to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours

Experience & Training
Education:

• Fluent in English and language of country preferable
• A first degree in Economics, Business Administration, Commerce or any Social Science degree
• Possession of a post graduate degree maybe an added advantage

Experience:

• At least 10 years work experience comprising:
  • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous
  • Sales experience in an FMCG environment, Services industry/Logistics environment
  • Telecoms experience would be an added advantage

Training:

• Retail/ Distribution planning
• Continuous education on GSM marketing and Distribution (non-technical)
• Leadership skills
• Train-the-trainer

Minimum qualification:

• BA, BEd, BSc or HND