New Opportunities at Pagatech Limited

Job Description

• The Regional Manager is responsible for delivering on agent, customer and revenue growth targets through effective development and management of a distribution network.
• The role involves hands-on supervision of a 50+ person field sales and operational support team across the Western Nigeria region, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.
• To be successful you will need to be comfortable spending significant time in the field motivating the team and agents, and driving both to exceed set targets.
• You must be someone with a strong ability to influence and work collaboratively with teams that do not report into you.
• The ideal candidate must have a clearly-demonstrated track record in channel recruiting and management, and should have produced meaningful sales revenues at a fast moving consumer goods company or similar.
• The candidate must also have demonstrated skills in driving volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.
• The candidate must also have demonstrated an ability to motivate a team, provide mentorship, and understand how to grow sales staff.
• You will also need to be someone who cares about others, relatable, trustworthy, takes initiative, calm under pressure, and have great communication skills - verbal, non-verbal, and written.

Primary Responsibilities

• Responsible for providing leadership to the region by ensuring that the appropriate structures, systems, and competencies and sales values are developed to exceed revenue targets
• Working via the field team to manage recruitment, activation and ongoing support of agents across the region
• Delivering on revenue targets for all products through agent-related transactions
• Selection, training and ongoing performance management of regional staff. Focus on optimization of team performance, enhancement of morale and productivity
• Drive collaboration (regional) with cross functional teams who support the activities of the agent network (Marketing, Product Innovation, Customer Service, Finance etc.)
• Budgeting and accounting for utilization of regional funds, human and material resources, and other assets
• Keeping abreast of global trends and best practices relevant to the business, with a view to interpret and adapt same to fit our environment
• Ensure regional stakeholders’ compliance with regulatory requirements and Company standards
• Preparing weekly, monthly and annual operational and management reports
• Overall leadership in the region, including representing the Company and its management when and as needed

Key Competencies:

• Strong leadership
• Strong ability to motivate, influence and advice people
• Strong planning and organizational skills
• Good understanding of Western Nigeria market, consumer preferences and trends
• Attention to detail
• Initiative and curiosity
• Ability to multi-task and manage competing priorities
• Good judgement and decision-making ability
• Conflict resolution
• Excellent communication skills - verbal, non-verbal and written

Knowledge and Skill Requirements

• Bachelor’s degree required
• At least 5-7 years relevant experience in sales within a FMCG with at least regional management experience
• Must be able to work in a high-velocity, high performance environment.
• Must be able to develop and communicate competitive landscape analysis
• Ability to lead cross functional teams
• A detailed understanding of the wholesale and retail distribution marketplace, including their potential customers, partner suppliers, and competitors. Also of what motivates and drives Western Nigeria retailers
• Drive channel satisfaction improvement

Behavioral Competencies:

• Strategic thinking skills
• Excellent Interpersonal skills
• Empathy

go to method of application »

Job Description

• IT Support Analyst will mainly be responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
• He/She will monitor and maintain the computer systems and networks of the organization.
• It will include installing and configuring computer systems, diagnose hardware and software faults and solve technical and applications problems.

Primary Responsibilities

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritizing and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals, such as software developers

Key Competencies:

• Initiative
• Self- driven and hardworking
• Organized
• Good communication and presentation skills
• Ability to work under pressure and to strict deadlines
• Multitask and manage competing priorities
• Good team player
• Flexibility

Knowledge and Skills Requirements

• Bachelor’s degree with a minimum of a 2:1 in an analytical field such as information technology, computer engineering, computer science, etc
• At least 2 years work experience
• Experience in Networking, PC troubleshooting and diagnosing faults
• Working with a Linux OS will be an advantage
• Must have completed the mandatory NYSC
• Expert knowledge of Microsoft office is essential
• Prior work experience gained in service desk or support desk is advantageous.