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  • New Opportunities at Pagatech Limited

  • Posted on: 5 February, 2016 Deadline: 9 February, 2016
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    Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to consumer mobile payments service. Paga is an innovative, open, secure, and interoperable mobile payments platform that allows any person who has a mobile phone to transact electronically - thus turning the mobile phone into an electronic wallet.

    We are recruiting to fill the position of

    Regional Manager - West


    Job Description

    • The Regional Manager is responsible for delivering on agent, customer and revenue growth targets through effective development and management of a distribution network.
    • The role involves hands-on supervision of a 50+ person field sales and operational support team across the Western Nigeria region, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.
    • To be successful you will need to be comfortable spending significant time in the field motivating the team and agents, and driving both to exceed set targets.
    • You must be someone with a strong ability to influence and work collaboratively with teams that do not report into you.
    • The ideal candidate must have a clearly-demonstrated track record in channel recruiting and management, and should have produced meaningful sales revenues at a fast moving consumer goods company or similar.
    • The candidate must also have demonstrated skills in driving volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.
    • The candidate must also have demonstrated an ability to motivate a team, provide mentorship, and understand how to grow sales staff.
    • You will also need to be someone who cares about others, relatable, trustworthy, takes initiative, calm under pressure, and have great communication skills - verbal, non-verbal, and written.

    Primary Responsibilities

    • Responsible for providing leadership to the region by ensuring that the appropriate structures, systems, and competencies and sales values are developed to exceed revenue targets
    • Working via the field team to manage recruitment, activation and ongoing support of agents across the region
    • Delivering on revenue targets for all products through agent-related transactions
    • Selection, training and ongoing performance management of regional staff. Focus on optimization of team performance, enhancement of morale and productivity
    • Drive collaboration (regional) with cross functional teams who support the activities of the agent network (Marketing, Product Innovation, Customer Service, Finance etc.)
    • Budgeting and accounting for utilization of regional funds, human and material resources, and other assets
    • Keeping abreast of global trends and best practices relevant to the business, with a view to interpret and adapt same to fit our environment
    • Ensure regional stakeholders’ compliance with regulatory requirements and Company standards
    • Preparing weekly, monthly and annual operational and management reports
    • Overall leadership in the region, including representing the Company and its management when and as needed

    Key Competencies:

    • Strong leadership
    • Strong ability to motivate, influence and advice people
    • Strong planning and organizational skills
    • Good understanding of Western Nigeria market, consumer preferences and trends
    • Attention to detail
    • Initiative and curiosity
    • Ability to multi-task and manage competing priorities
    • Good judgement and decision-making ability
    • Conflict resolution
    • Excellent communication skills - verbal, non-verbal and written

    Knowledge and Skill Requirements

    • Bachelor’s degree required
    • At least 5-7 years relevant experience in sales within a FMCG with at least regional management experience
    • Must be able to work in a high-velocity, high performance environment.
    • Must be able to develop and communicate competitive landscape analysis
    • Ability to lead cross functional teams
    • A detailed understanding of the wholesale and retail distribution marketplace, including their potential customers, partner suppliers, and competitors. Also of what motivates and drives Western Nigeria retailers
    • Drive channel satisfaction improvement

    Behavioral Competencies:

    • Strategic thinking skills
    • Excellent Interpersonal skills
    • Empathy

    go to method of application »

    IT Support Analyst


    Job Description

    • IT Support Analyst will mainly be responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
    • He/She will monitor and maintain the computer systems and networks of the organization.
    • It will include installing and configuring computer systems, diagnose hardware and software faults and solve technical and applications problems.

    Primary Responsibilities

    • Installing and configuring computer hardware operating systems and applications;
    • Monitoring and maintaining computer systems and networks;
    • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
    • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
    • Providing support, including procedural documentation and relevant reports;
    • Following diagrams and written instructions to repair a fault or set up a system;
    • Supporting the roll-out of new applications;
    • Working continuously on a task until completion (or referral to third parties, if appropriate);
    • Prioritizing and managing many open cases at one time;
    • Rapidly establishing a good working relationship with customers and other professionals, such as software developers

    Key Competencies:

    • Initiative
    • Self- driven and hardworking
    • Organized
    • Good communication and presentation skills
    • Ability to work under pressure and to strict deadlines
    • Multitask and manage competing priorities
    • Good team player
    • Flexibility

    Knowledge and Skills Requirements

    • Bachelor’s degree with a minimum of a 2:1 in an analytical field such as information technology, computer engineering, computer science, etc
    • At least 2 years work experience
    • Experience in Networking, PC troubleshooting and diagnosing faults
    • Working with a Linux OS will be an advantage
    • Must have completed the mandatory NYSC
    • Expert knowledge of Microsoft office is essential
    • Prior work experience gained in service desk or support desk is advantageous.

    Method of Application

    Qualified candidates should send their CV's and a cover letter to Use Job title as the subject of the email.

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