Career Opportunities at Fan Milk Nigeria Plc

Purpose

• Create New Exclusive Agents in the Outdoor Channel within the specified period and in the assigned sales territory.

Principal Accountabilities: (Impact & Innovation)

• Ensure creation of new Exclusive Agents in the assigned sales territory and achieve set target. Monitor and report sales equipment usage compliance with franchise contracts.

Critical Qualifications/Skills/Experience (IPE Factor: Knowledge)
The ideal candidate:

• Must have an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders into the right course of action.
• Minimum of Bachelor's Degree in Marketing, Business Administration, Economics or other related discipline (2.2) and HND Lower credit.
• Ability to Drive a Truck - possession of Class E Drivers Licence.
• Must not be more than 30 years with minimum of 2 years relevant work experience.
• Is driven by his/her desire to perform.
• Has broad experience with a structured approach to customer relationship management and business development.
• Has excellent entrepreneurial and commercial awareness.
• Possesses a high degree of assertiveness across cultural and educational diversity.
• Good knowledge of the FMCG market.
• Selling and Negotiation Skills.

Learning & Career Opportunities
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas;

• Work as a team member in a large Organisation
• In-depth business knowledge of the business
• Good (internal and external) communication skills
• Local Government relationship and other stakeholder
• Business development skills

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Purpose

• Lead and develop a team of Sales Officers with the purpose of influencing KPI Performance positively in order to achieve the Region business objectives.

Principal Accountabilities (IPE Factors: Impact & Innovation):

• Responsible for the achievement of Volume target and other KPIs
• Responsible for developing existing customers and recruiting new ones.
• Responsible for ensuring improvement in the numbers of active vendors in assigned Region
• Responsible for ensuring improvement in vendors daily sales
• Ensure availability target is achieved.
• Persuade customer to ensure product is kept at right quality temperature.
• Ensure sales assets functionality - Bicycle, push cart, freezers and generators
• Responsible for price compliance
• Manage credit limit and debt to be within set target.
• Responsible for the aggregate of the KPIs of his/her sales team.
• Report : Sends Weekly and Monthly Sales Report
• Mapping : identify and determine the right number of customers FT, Ex Agents & Agents required per territory; Vendors territory gap/coverage per territory ; Event coverage.
• Responsible for coaching and the professional development of his/her sales team
• Ensure understanding and execution of the commercial rules& guidelines
• Develop the channel, customer, and vendors expertise of his/her team
• Ensure increase in the number of Sales Point .
• Constructively analyse and report competition activities.
• Conduct Field Accompaniment with at least four SO per week.
• Drives and monitors performance evaluation and coaching of SO.
• Identify the potentials of high performers and build on their strengths.
• Analyze and evaluate training needs/gaps of SO

Accountabilities

• Ensure Region KPIs are achieved.
• Drive a winning culture; lead coaching and coordinate weekly/ monthly Regional meetings and ensure target understanding.
• POP Execution; conduct structured market visits and write feedback reports regarding outlet activations and sales operations.

Performance Management (Key Performance Indicators):

• Volume
• Number of new customers
• Active Vendors
• Vendors Sales
• Availability
• Quality
• Asset Utilization:
  • Generator Operational
  • Freezer Operational
  • Bicycle operational
  • Push cart operational
• Credit Limit/Debt Management
• Price Compliance
• Actual call vs. Planned call

Work/Business Contacts And Authority (IPE Factor: Communication):
Internal:

• The entire sales team in the Region and all levels
• Meet regularly with team and NSM in order to create a result-oriented, customer focused and accountable sales team in accordance with the Fan Milk policies and plans.
• HR on sales staff and company policies
• Finance on customer accounts etc

External:

• FTs, Ex Agents , Agents Pushcart Agents and new Ex Agents

Learning & Career Opportunities
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas;

• Work as a team lead in a large organisation
• In-depth business knowledge of Fan Milk business
• Good (internal and external) communication skills
• Business development skills
• Career development programmes

Critical Qualifications/Skills/Experience (IPE Factor: Knowledge)
The ideal candidate:

• He/She must be driven to keep the process moving , an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action.
• Leadership skills
• Presentation skills
• Personal Effectiveness/Credibility.
• Business Acumen.
• Problem Solving/Analysis.
• Results Driven.
• Strategic Thinking
• Minimum of first degree in Business Admin, Marketing or other related discipline (2.2) or HND lower credit.
• The Ideal person must have financial and business acumen.
• Minimum of 5 years post graduate experience in sales of FMCG with multi-cultural/multinational environment.
• IT skills (MS office - Powerpoint, Excel, Word)
• Planning, organising and coordinating skills
• Result oriented

Reporting and Scope: (IPE Factor: Knowledge/teams & breadth)

• The position reports directly to the National Sales Manager - Outdoor
• The scope of this position is (domestic )
• Direct Reports - Sales Officer

Other Accountabilities:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, accountabilities, duties or responsibilities that are required of the employee for this job.
• Accountabilities, responsibilities and activities may change at any time with or without notice.

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Purpose

• The role would be responsible for creating and implementing training programs and overseeing the development of careers in the Sales organisation.
• Coordinate performance, competencies and evaluates productivity in the Sales Department.

Principal Accountabilities (IPE Factors: Impact & Innovation):

• Leading and driving the Fanmilk internal and external capability agenda.
• Develop and implement Fan Milk’s training plans/modules for her sales team (all levels) and embed the Fanmilk way of working via on the job coaching -field and classroom training
• Develop Sales Competencies framework for Fan Milk.
• Evaluate and test competencies of the sales team.
• Ensure the Sales Execution -Tablet solution is function appropriately.
• Ensure accuracy in Sales force KPI Reporting
• Accuracy in Vendors/ Customers weekly sales report
• Manage the Data gathering Unit.
• Develop and implement (with HR) a talent-based hiring program for the SO, RSM etc.
• Develop and implement an induction program for SO, RSM etc.
• Drives and monitors performance evaluation and coaching between NSM/RSMs and RSMs/SO.
• Identify the potentials of high performers and build on their strengths.
• Pool best practise and train the team on how to improve KPI performance.
• Establishes and evaluates metrics for assessing training effectiveness.
• Analyzes and evaluates training needs/gaps on an on-going basis to keep trainings current, effective and result driven
• Develop a process for Regions to reward performing SOs in conjunction with HR

Accountabilities

• Recruitment and induction; lead the recruitment and induction for vacancies and expansion in the Sales organisation..
• Delivery of the training plan On Time in Full - OTIF
• Drive a winning culture; lead coaching and coordinate monthly Regional meetings and ensure target understanding.
• Maintain and update Sales team information documents

Reporting and Scope (IPE Factor: Knowledge/teams & breadth):

• The position reports directly to the National Sales Manager - Outdoor
• The scope of this position is domestic & International.
• Direct Reports -Training Manager & Regional Sales Manager - matrix- dotted line
• POP Execution; conduct structured market visits and write feedback reports regarding outlet activations and sales operations.

Performance Management (Key Performance Indicators)

• Sales Execution : Tablet Solution functionality.
• Accuracy in Salesforce KPI Reporting
• Accuracy in Vendor/ Customer Weekly Sales Report
• ROI on Training
• Training Cost
• Percentage of Employee below competence
• Training hours per employee
• Training Cost/Turnover

Critical Qualifications/Skills/Experience
The ideal candidate:

• He/She must be an outgoing and convincing personality; with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action.
• Leadership skills
• Minimum of first degree in Business Admin, Marketing or other related discipline (2.2)
• The Ideal person must have financial and business acumen.
• Minimum of 5 years post graduate experience in sales of FMCG with multi-cultural/multinational environment.
• IT skills (MS office - Powerpoint, Excel, Word)
• A desire to constantly improve training effectiveness by developing new approaches
• Presentation Skills
• Must have exceptional Training management and  facilitation skills
• Planning, organising and analytical skills
• Ability to Drive - Possession of valid Driver’s Licence
• Result oriented

Learning & Career Opportunities:
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas;

• Work as a team lead in a large organisation
• In-depth business knowledge of Fan Milk business
• Good (internal and external) communication skills
• Business development skills
• International Leadership programme.