Latest Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

Position Overview:

As a UX Writer, you'll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience. Collaborating with various teams, you'll contribute to content strategy, aligning it with brand tone and user insights.

What You'll Be Doing:

• Create written content for our digital products to ensure a seamless user experience.
• Ownership & general maintenance of aspects of the brand - tone of voice, grammar, vocabulary, etc.
• Collaborate with cross-functional teams, contributing creativity to brainstorming sessions and collaborative efforts.
• Maintain a consistent tone across content in alignment with company brand & values.
• Stay attuned to user insights by conducting research to help tailor content to meet their needs and expectations.
• Conduct regular reviews in collaboration with stakeholders to ensure a polished and effective user experience.
• Edit and revise copy for clarity and accessibility while continuously testing and looking for opportunities to improve users’ experience.

What You Bring to the Party:

• Education: Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or something equally cool. 
• You're a wordsmith with a portfolio that showcases your knack for user-focused content.
• Excellent verbal communication and presentation skills.
• Familiarity with UX design principles is a plus.
• A friendly and collaborative spirit is highly valued.

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The Lead, Fraud Investigation, Prosecution and Recovery will lead fraud investigations within Moniepoint and collaborate with law enforcement agencies to ensure suspicious and fraudulent activities and transactions are well investigated and fraudsters are duly prosecuted. The successful candidate will also be responsible for leading the Fraud Recovery team in recovering cash and asset losses of Moniepoint. 

As a Fraud Investigation, Prosecution & Recovery Lead, you would:

The Lead, Fraud Investigation, Prosecution and Recovery will manage the team to:

• Investigate suspicious activities and transactions to determine if they are actual fraud events.
• Investigate fraud to determine the control gaps that were taken advantage of, determine responsible parties and recommend prosecution where necessary.
• Work with Legal Counsel & Law Enforcement agents to track down and prosecute fraudsters.
• Work with other Financial Institutions, Legal Counsel and Law Enforcement Agencies to recover funds.
• Liaise with international law enforcement agencies such as INTERPOL to track down fraudsters, and follow-up with prosecution.
• Write investigation reports for internal stakeholders and external parties (when requested).

Qualifications:

• Bachelor's degree in a relevant field (such as law, psychology, security studies, criminology, business, etc.). An advanced degree and relevant certifications (CPP, CFE) is preferred.

Experience: 

• 8-10 years experience in internal audit, criminal investigations, digital forensics, or fraud examination in the Banking, Finance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage. Experience in managing similar teams is an added advantage. 

Competencies:

• Investigation techniques
• Interview and negotiation techniques/skills
• Good understanding of process controls, excellent analytical and problem-solving skills
• Strong communication and interpersonal skills.
• Attention to details and knowledge of banking or FinTech industry regulations or standards may be necessary.

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The Lead, Fraud Prevention will lead a team of fraud analysts to proactively analyze opportunities that may lead to fraud on all electronic products across the enterprise. The successful candidate will analyze fraud trends, make recommendations for fraud prevention, and act to mitigate losses. The fraud prevention team will work collaboratively with the fraud detection team and clients to design and implement fraud detection solutions to meet stakeholder needs.

As a Fraud Prevention Lead, you would:

The Lead, Fraud Prevention will manage the team to:

• Design and implement customer onboarding systems, verification systems, and fraud detection systems controls.
• Monitor the onboarding, verification, and fraud detection system controls to identify gaps or failures.
• Ensure that customer onboarding and verification systems are updated to accommodate changes in customer requirements and regulatory requirements.
• Ensure that security of onboarding, verification and fraud detection systems are maintained at optimal levels at all times.
• Ensure customer verification and re-verification is done at prescribed intervals.
• Ensure that the controls in onboarding channels are adequately synced for similar outcomes.
• Work with the information security team and IT control to ensure access to customer databases and information is restricted to mitigate phishing attacks.
• Ensure that internal fraud watchlists are updated and referenced during every customer onboarding.
• Liaise with NIBSS to ensure the industry BVN watchlist is referenced during every customer onboarding, and regularly get the updated BVN watchlist.

Qualifications:

• Bachelor's degree in a relevant field (such as computer science, IT, information security, business, economics, or law). An advanced degree and relevant certifications (CISSP, CRISC, CAMS, CFE, Prince2, PMP) is preferred.

Experience: 

• 8-10 years experience in IT risk, product security, project management, information and systems security, regulatory compliance in the Banking, Finance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage. Experience in managing similar teams is an added advantage.

Competencies:

• Strong understanding of product security and controls, information security, E-business regulations, project management.
• Knowledge of risk management principles and practices.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Attention to details and good appreciation of system audits
• Knowledge of banking or FinTech industry regulations or standards may be necessa

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The Lead, Fraud Solutions Management & E-Channels Transaction Monitoring will lead the team to deliver fraud monitoring solution projects, monitor E-channel transactions, observe and analyze transaction trends and patterns, and implement effective fraud rules to mitigate fraud incidents on customers’ accounts. The Fraud Solutions Management team will work collaboratively with the fraud prevention team and fraud investigation and prosecution team to ensure that fraud risks are effectively treated.

As a  Fraud Solutions Management & Transaction Monitoring Lead, you would:

The Lead, Fraud Solutions Management & E-Channels Transaction Monitoring will manage the team to:

• Research transactional anomalies and analyze information to detect unusual patterns. Understand and monitor fraud patterns on e-channels, and utilize information obtained to implement effective fraud monitoring rules.
• Work with other teams to deliver projects focused on detection of suspicious or fraudulent transactions. 
• Track various compliance monitoring metrics, and implement fraud rules on E-channels and card transactions monitoring solutions. Monitor and update fraud rules based on fraud trends.
• Monitor customers’ accounts and transactions to determine those with high fraud risks.
• Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows. 
• Identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions. 
• Report fraudulent outflows to beneficiary financial institutions and collaborate with external parties, including law enforcement agencies and courts to salvage stolen funds.
• Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.

Qualifications:

• Bachelor's degree in a relevant field (such as business, statistics, mathematics, economics, computer science, IT, etc.). An advanced degree and relevant certifications (PMP, Prince2, CAMS, CFE) is preferred.

Experience: 

• 8-10 years experience in IT projects management, E-channels transaction monitoring, fraud solutions management, internal control, information security, card operations, retail banking operations in the Banking, Finance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage. 

Competencies:

• Strong understanding of E-channel transaction trend analysis and project management.
• Knowledge of risk management principles and practices.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Attention to detail and good appreciation of system audits
• Knowledge of banking or FinTech industry regulations or standards may be necessary.

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What you’ll get to do

• Work with business stakeholders to identify reporting and analytics requirements
• Design and develop data models, data pipelines, and ETL processes to support BI initiatives
• Extract data from various sources, transform and load data into a data warehouse or data lake
• Develop and maintain data pipelines using tools like SQL Server Integration Services (SSIS) or Azure Data Factory (ADF)
• Design and develop custom reports, dashboards, and analytics using BI tools like Microsoft Power BI or Tableau
• Develop complex calculations and measures to support reporting and analysis
• Oversee CRM automation 
• Monitor and troubleshoot issues related to data quality, performance, and accuracy
• Collaborate with IT teams to ensure the data architecture aligns with organizational standards and policies
• Stay up-to-date with the latest BI trends and technologies and recommend enhancements to the BI platform

To succeed in this role, we think you should have

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Strong experience in developing BI solutions using tools like Power BI or Tableau
• Proficiency in SQL and data warehousing concepts
• Experience with ETL processes and tools like SSIS or ADF
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively with cross-functional teams
• Knowledge of data visualization and storytelling
• Overall, a BI personnel plays a crucial role in ensuring that an organization's data is accurate, accessible, and actionable. They are responsible for designing, developing, and maintaining the systems and tools necessary for business stakeholders to make data-driven decisions.