Fraud Solutions Management & Transaction Monitoring Lead at Moniepoint Inc. (Formerly TeamApt Inc.)

The Lead, Fraud Solutions Management & E-Channels Transaction Monitoring will lead the team to deliver fraud monitoring solution projects, monitor E-channel transactions, observe and analyze transaction trends and patterns, and implement effective fraud rules to mitigate fraud incidents on customers’ accounts. The Fraud Solutions Management team will work collaboratively with the fraud prevention team and fraud investigation and prosecution team to ensure that fraud risks are effectively treated.

As a  Fraud Solutions Management & Transaction Monitoring Lead, you would:

The Lead, Fraud Solutions Management & E-Channels Transaction Monitoring will manage the team to:

• Research transactional anomalies and analyze information to detect unusual patterns. Understand and monitor fraud patterns on e-channels, and utilize information obtained to implement effective fraud monitoring rules.
• Work with other teams to deliver projects focused on detection of suspicious or fraudulent transactions. 
• Track various compliance monitoring metrics, and implement fraud rules on E-channels and card transactions monitoring solutions. Monitor and update fraud rules based on fraud trends.
• Monitor customers’ accounts and transactions to determine those with high fraud risks.
• Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows. 
• Identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions. 
• Report fraudulent outflows to beneficiary financial institutions and collaborate with external parties, including law enforcement agencies and courts to salvage stolen funds.
• Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.

Qualifications:

• Bachelor's degree in a relevant field (such as business, statistics, mathematics, economics, computer science, IT, etc.). An advanced degree and relevant certifications (PMP, Prince2, CAMS, CFE) is preferred.

Experience: 

• 8-10 years experience in IT projects management, E-channels transaction monitoring, fraud solutions management, internal control, information security, card operations, retail banking operations in the Banking, Finance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage. 

Competencies:

• Strong understanding of E-channel transaction trend analysis and project management.
• Knowledge of risk management principles and practices.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Attention to detail and good appreciation of system audits
• Knowledge of banking or FinTech industry regulations or standards may be necessary.