Jobs at AFARI Travels & Tours Limited

Core Functions

• Stakeholder and Vendor Management: Supporting communication and relationship building with airlines, tourism boards, and vendors.
• Package Creation & Research: Designing new travel packages based on market research and current industry trends.
• Trip Execution & Logistics: Assisting in the logistics and planning and on-ground support for group tours and travel initiatives.

Functions

• Assist with Client Bookings: Support travel consultants in booking flights, hotels, car rentals, and tours.
• Handle Travel Documentation: Prepare and organize travel documents such as itineraries, visas, and insurance papers.
• Customer Service Support: Provide prompt responses to client inquiries, complaints, and special requests.
• Coordinate with Vendors: Liaise with airlines, hotels, and tour operators for confirmations, updates, and changes.
• Assist in Visa Processing: Guide clients on visa requirements and assist in document collation.
• Post-Travel Follow-Up: Collect client feedback after trips and relay insights to improve services.
• Industry Tool Mastery: Learn and apply key booking platforms, CRM software, and other travel industry tools.
• Team Collaboration: Work closely with senior sales and travel professionals to support growth initiatives and continuous learning.
• Research, draft, and edit articles, blog posts, and news updates for publication on the company’s website.
• Assist in preparing presentations for corporate partners, airlines, and tourism boards.
• Support project planning and evaluation, and report on internship contributions.
• Work on any other task that may be assigned.

Requirements

• Current undergraduate or recent graduate in Travel & Tourism, Hospitality, or Business Administration.
• Strong interest in travel operations, tour planning, and logistics.
• Ability to assist in creating travel packages based on market research and current industry trends.
• Comfortable coordinating with airlines, tourism boards, and other vendors.
• Detail-oriented and capable of supporting trip execution, including on-ground logistics.
• Previous experience in a customer-facing role is a plus.

Monthly Milestone Bonus

The following milestones are mandatory and consistent with our operating policies.

• Assist to generate 20 new leads and update them on the CRM Portal
• Independently manage and close at least 20 client support tickets
• Draft and publish at least 3 press releases, blog posts or articles.
• Complete and present one concise report analyzing the packages of 3 top competitor travel packages in our primary market.
• Develop 1 policy / SOP to improve our service execution and general processes

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Core Functions

• Tracking payments to internal and external stakeholders
• Preparing budget forecasts
• Overseeing accounting procedures to ensure compliance with regulations & taxes

Functions

• Managing financial reporting, budgeting and forecasting
• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Compute taxes and prepare tax returns
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Manage balance sheets and profit/loss statements
• Report on the company's financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations
• Manage the Invoice Account Register

Requirements

• Work experience as an Accountant
• ICAN Certification is a plus
• Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
• Hands-on experience with accounting software like FreshBooks and QuickBooks
• Advanced MS Excel skills, including Vlookups and pivot tables
• Experience with general ledger functions
• Strong attention to detail and good analytical skills
• BSc in Accounting, Finance or relevant degree
• Additional Certification (CPA or CMA) is a plus

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Functions

Content Creation and Storytelling

• Develop and edit visual and digital content for social media, blogs, newsletters and multimedia presentations that align with our brand voice and strategy.
• Produce destination features, travel guides and promotional narratives aligned with brand tone.
• Capture photos and videos that showcase destinations, experiences and Afari’s services.
• Edit and refine content to ensure clarity, relevance and audience appeal.
• Support Social Media Manager in developing contents in line with the Social Media Content Calendar.
• Ensure media materials are delivered at latest a week before scheduled date.

Media Production & Design Management

• Design graphics, banners, ads and marketing visuals for digital and print use.
• Create and edit video content, including reels, testimonials, trip highlights and promotional clips.
• Maintain brand consistency across all creative outputs and platforms.
• Manage media assets, including footage, graphics, templates and project files.

Digital Strategy Support and Platform Optimization

• Manage scheduled posting across Google My Business, LinkedIn, WhatsApp channel and ensure timely content delivery.
• Conduct basic analytics reviews to measure engagement and refine content strategy.
• Collaborate with marketing, social media and travel operations teams to align content with active campaigns, tours and product launches.

Deliverables

• Generate high-quality written and visual content aligned with the brand mission.
• Support the Social Media Content Calendar with timely posts and campaign assets.
• Produce graphics for digital and print across trips, promotions, and brand communications.
• Create and edit short-form videos that improve reach, engagement, and trust.
• Maintain a structured media library for easy access and reuse.
• Provide basic insights from content performance to guide improvements.
• Collaborate across marketing, social media, and operations to ensure accurate and conversion-focused storytelling.

Requirements

• Education: HND or higher in any field of study.
• Experience: 2-4 years of proven Graphics design experience, preferably in travel, tourism, or hospitality.
• Skills: Strong proficiency in photo and video editing tools (Adobe Suite, Canva or equivalents).
• Skilled in copywriting, storytelling and creative direction.
• Experience creating content for travel, lifestyle or hospitality brands is an advantage.
• Ability to work independently, meet deadlines and adapt to brand guidelines.
• Good understanding of social media algorithms and content trends.
• Strong portfolio demonstrating creativity, versatility and attention to detail in design.
• Ability to interpret project briefs and translate concepts into polished visual outcomes quickly and efficiently.

Additional Attributes:

• Ability to produce high quality vector graphics, typography and layout compositions.
• Knowledge of branding systems, colour theory and visual hierarchy.
• Experience designing for both digital environments and print production.