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  • Posted: Oct 16, 2023
    Deadline: Not specified
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    Sun King designs, distributes, and finances solar home energy for the 1.8 billion people without reliable electricity. We are the largest solar provider for off-grid homes in Africa and Asia with over 82 million customers in more than 40 countries.
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    Training Manager

    About the role:

    The Easy Buy Training Manager will work closely with the sales team to ensure Field staff and Office Based staff acquire the knowledge on products, processes and tools required for a proper execution of their work, through Training, Upskilling, Coaching and Constant reminders.

    What you would be expected to do

    • Overseeing, planning, and delivering training to Energy Officers and Field staff to ensure proper comprehension of tools and processes.
    • Planning and delivering training for office-based role staff as advised.
    • Spearheading the training and implementation of new pilots, process, and products to the field teams.
    • Ensure the administration of the Litmos users for agents, field and staff is up to date.
    • Develop impactful content to drive continuous learning for the staff and agents.
    • Provide adequate information on issues encountered in the field while using the tools.
    • Customer experience audit- Coordinating with the field trainers to observe and audit the implementation customer processes and provide feedback to the stakeholders.
    • Assist with ad-hoc projects related to field activities of EOs or field staff when required.
    • Ensure digital content deployment uptake and development.
    • Monitoring and enforcing usage of training tracking app, setting targets for the field trainers and increase trainers’ performance and content quality based on automated feedback.
    • Keep up to date content material with weekly reviews.
    • Work with other departments to ensure the smooth execution of new business initiatives.
    • Mentoring and managing the execution and planning of field trainers to ensure the success of transferring knowledge to the field-based staff.
    • Coordinating and planning monthly training activities.

    You might be a strong candidate if you

    • Bachelor’s Degree or its equivalent from a reputable institution.
    • Diploma/Certificate in Sales and Marketing; Customer Service Management.
    • Minimum 4 years relevant work experience in a similar capacity.
    • Experience working with learning management systems. 

    Desired Characteristics 

    • Excellent people skills
    • Stakeholder Management
    • Strategic thinking
    • Project management skills
    • Clear and straight to the point communication skills with fluency in both written and spoken English 
    • Clear thinking/problem solving ability.
    • Excellent attention to details.
    • Excellent issue-tracking and resolution skills.
    • Able to handle multiple tasks.

    go to method of application ยป

    Stock Management Associate, North East

    About the role:

    • Sun King is looking for an Associate to join its Stock Management team in Nigeria.
    • The Stock Management Associate will work closely with the operation team in Nigeria to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.

    What you would be expected to do:

    • Manage inventory within the warehouse, reporting goods received and inventory levels at the zonal warehouse level
    • Work with third party transporters to ship goods to Sun King stores on time and in good condition
    • Ensure all deliveries to Sun King Stores are cost effective using Third party transporters working with the Company
    • Scan in and out Sun King inventory on a serial basis
    • Coordinate with central (HQ) warehouse to receive stock
    • Communicate any inventory shortage, theft, or loss at the zonal warehouse
    • Prepare weekly on hand stock report for all shops in region and make the report available for the Country Store manager
    • Check on store executives in region to ensure they are maintaining stability and reputation of the store by complying with legal requirements.
    • Ensure all shops in region maintain proper shop etiquette and cleanliness
    • Receive all faulty products received by the stores, ship back to HQ
    • Perform physical inventory counts of the retail stores on a monthly/quarterly basis
    • Ensure proper processes are followed by Sun King Store Executives (SSEs) in the respective regions
    • Ensure the SSEs in region fully know their duties and role
    • Review accuracy of weekly inventory/ marketing reports for region and aggregate the report to the HQ Ops team
    • Train SSEs at their stores as needed
    • Fill in for SSEs who are on personal/ medical leave
    • Follow up on any stock losses or unexplained variances at the store Ensure SSEs write police reports if necessary

    You might be a strong candidate if you:

    • Are excited about joining a fast growing, entrepreneurial and innovative environment
    • Are comfortable and experienced working in a multi-cultural and diverse environment
    • Have a Bachelor’s degree or Higher Diploma in Supply Chain Management, or related discipline from a recognized institution
    • Have a minimum of two (2) years’ progressive work experience in procurement and supply or inventory management in a multinational organization
    • Possess a high degree of personal integrity and professionalism.
    • Demonstrate sound judgment, people, communication, presentation and reporting skills
    • Are result oriented with the ability to multitask
    • Are a team player and can demonstrate ability to establish and maintain effective relationships with various stakeholders
    • Have advanced computer skills g. Microsoft excel application
    • Have experience working in ERP System and other inventory management application

    What we offer (in addition to compensation and statutory benefits):

    • An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry.
    • The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Sun King employees who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world.
    • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
    • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Academy.

    Method of Application

    Use the link(s) below to apply on company website.

     

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