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  • Posted: Apr 8, 2024
    Deadline: Not specified
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    e.Stream Networks Limited uses the latest communications technology to ensure that effective communication in business is achieved from a broad range of end-end efficient and reliable IP based (data and voice communications) services. We take pride in going an extra mile for our customers by providing you a unique service by integrating different communicat...
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    Telesales Supervisor

    What you'll be doing

    • As a Sales Supervisor, you are responsible for achieving maximum sales growth and account penetration within the assigned product line, territories and market segment.
    • Responsible for generating new sales by leading a team of Tele-Sales agents using the agreed sales strategy to meet the SBU and organizational revenue targets.
    • This is a full-time on-site role for a Tele sales Supervisor at e.Stream Networks. The Tele sales Supervisor will be responsible for overseeing the day-to-day activities of the tele sales team, managing customer inquiries, providing team leadership, and ensuring sales conversion. The role will be based in Lagos State, Nigeria.

    Other duties and responsibilities

    Sales Insight and Integration

    • Work with the Business Manager in developing and implementing sales vision, strategic sales plan, sales models and sales polices for the SBU.
    • Strategic management of the Tele sales team in order to meet and surpass set targets.
    • Prepare different periodic sales reports for your Business Manager.
    • Stay updated with industry trends and provide insights and recommendations based on sales data and market trends.
    • Develop Standard Operating Procedure (SOP) for the SBU.
    • Work with the Business Manager in developing product positioning and messaging that differentiates e.Stream from her competitors.

    Technical/Analysis and Problem Solving

    • Effective and timely daily resources planning – human and material towards achieving daily set sales and revenue target.
    • Actively acquire new subscribers and nurture existing ones. Turning both into long-term relationships.
    • Archive product sales volume, solution mix and selling price by being current with changing trends and competitors.
    • Recommend adjustment in selling prices by monitoring competitors.
    • Provide Training, Coaching, and mentoring of new recruits to deliver high-performing result at all times.
    • Oversee day-to-day sales operations, solve problems that are sales impacting with speed and efficiency.
    • Foster a positive and collaborative team culture within Retail SBU in-order to maximize productivity.

    Interpersonal, Relationship Management & Active Collaboration

    • Active collaboration with the Marketing team to provide top quality marketing engagements for a larger audience or defined regions.
    • Actively collaborate with other departments (especially NO and General Service) in achieving the daily set targets.

    Communication

    • Provide regular update to the Business Manager
    • Seek useful feedback from the Business Manager
    • Generate and submit periodic report of sales activities to the Business Manager

    Customer Focus

    • Identify customer needs and suggest appropriate service.
    • Provide platforms to receive customer’s feedback.

    Qualifications

    • BSc in any social science.
    • Minimum of 2 years work experience as a sales team lead.
    • Possession of relevant sales certification, such as Certified Sales Professional – CSP will serve as an added advantage.
    • Has relevant ISP industry experience in sales, retail marketing and digital marketing.

    go to method of application ยป

    Graphic Designer

    • e.Stream Networks Ltd, is looking for an outstanding Graphics Designer to join the organization within the retail sales team.
    • The successful candidate is one with the creativity, passion and energy to create astonishing imagery to promote the brand.

    What you'll be doing

    Strategic Insight

    • Contribute to the global strategy of the company by sharing marketing initiatives, that are innovative, actionable and promote a good brand image to internal and external stake holders.

    Champion the Brand

    • Contribute to the growth of e.Stream’s brand through graphic contents that promote and celebrate e.Stream’s product, people and achievements.
    • Communicate with stakeholders on the best concepts, designs, and layout to promote the brand online and offline.

    Technical / Analysis and Problem Solving

    • Creating a wide range of graphics with different layouts and art works for product launch, marketing, advertising or public displays, as well as branding graphics and contents to promote the company either via online or offline publications.
    • Collaborate with agencies, art services, marketing personnel’s, production vendors (printers) and internal stakeholders for the delivery of any graphical marketing task.
    • Collaborate with cross-functional teams to understand project requirements, and develop assigned task in a timely manner.
    • Gathering information and materials for concept creation towards any marketing task and presenting sample artworks with interesting and expressive body-copy for management approval before final publication on different platforms.
    • Responsible for photo editing, retouching, and resizing images to ensure they are optimized for different platforms and mediums.
    • Stay updated on design trends, to incorporate fresh ideas into design work.

    Interpersonal, Relationship Management & Collaboration

    • Constantly liaise with Marketing teams to ensure satisfaction with all graphic creations, or projects developed.

    Qualifications & Work Experience

    • Bachelor’s degree /HND in any Social Science or other related fields.
    • Minimum of 2 years work experience in Graphics designing. Experience in Digital Marketing will be an added advantage.
    • Affiliation with relevant professional bodies will be an added advantage.

    Competency, Skills and Abilities

    • Excellent art work creativity.
    • Proficient in graphic design software like Adobe Creative Suite (Photoshop, Illustrator, In Design).
    • Basic understanding of design principles and composition.
    • Strong attention to details.
    • Ability to work and deliver projects within deadline.
    • Ability to adopt marketing principles into design.

    KPAs

    • response time to meet with project deadlines.
    • Increase brand awareness via creative art works.
    • Increase product visibility via creative art works.

    Method of Application

    Interested candidates may forward their resume to codafe@estreamnetworks.net

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