Job Opening at Fosad Consulting

Role Responsibilities

• Establish an organisation-wide system that monitors and measures the implementation of the strategic business growth plans
• Develop the entity’s strategic direction and objectives into plans, programs, and initiatives, and ensure the achievement of set targets.
• Promote organisation-wide strategic planning and strategic implementation
• Develop strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases
• Create and continuously improve the performance management framework and appraisal methodology
• Conduct periodic review, analysis and reporting of the company’s performance on its strategic plan
• Oversee frequent research and analysis of macro, industry, and competitive trends across the globe to distil key strategic learnings for internal growth and development
• Create change strategy and ensures understanding and buy-in at senior, management & board level.
• Contribute to establishing and improving the entity’s best practices in the area of project execution, control, and progress reporting.
• Guide the development of project scope, ensuring alignment with corporate strategy and compliance with governance process.
• Ensure the gathering of crucial pieces of information such as strategic priorities, competitor performance, operational performance, innovations, markets, etc. from various internal and external sources in order to develop strategic options.
• Develop and maintain strategic relationships with key organizations and investors and champion the formulation of strategic business alliances.
• Develop leading-edge thought from the financial services, academic, and general business world to provide situational guidance
• Promote the optimal use of financial resources such as working capital, credit, and risk management
• Develop data gathering and analysis tools/techniques.
• Coach the team on adoption and understanding of Agile methodologies, principles, and practices in the broader organization.

What We Are Looking For

• Bachelor's Degree in Social Sciences, Finance or Accounting or any related discipline.
• Minimum of eight (8) years’ experience preferably in a similar role
• Professional qualification – ACA/ACCA/MSC/MBA
• Proven track record on interacting with Senior Management in a highly sensitive and collaborative to agree the Group’s strategic direction.
• Ability to demonstrate a broad business perspective and develop strategies that integrate these perspectives
• Ability to demonstrate expertise, knowledge and understanding of techniques employed in managing the change process
• Proven ability to clearly convey information and instructions, which will determine the effectiveness with which strategies are executed across the Group
• Experience of building appropriate and effective networks, locally and Group-wide for the benefit of our communities
• Excellent communication skills for the delivery of regular reports for the business’s leadership, which must be easily digestible, unambiguous, engaging, informative and convincing.
• Demonstrate ability to perform standard analyses such as performance analyses, competitive analyses, market analyses, etc.
• Extensive experience in the development and implementation of policy
• Strong presentational and influencing skills
• Strong leadership and management skills
• Ability to ensure that staff are confident using their own initiative
• Excellent time management skills
• Articulate, dynamic, energetic and delivery focused
• Flexible, adaptable, and able to work under pressure
• Ability to take responsibility for own learning and continuous improvement
• Take responsibility for managing excellent performance results
• Exceptionally good analytical skills, an ability to translate raw information into actionable strategies.

Key Performance Indicators

• Compliance with professional, regulatory, statutory, and corporate requirements
• Clear and consistent leadership of staff
• Efficient and well managed work processes across the function.
• Feedback from internal/external clients.
• Effective Project and Program Management
• Achievement of agreed targets for the Team
• Setting the Strategic Planning Framework
• Percentage increase in customer base.
• Quality of proposals.
• Level of adherence to the company’s policy.
• Number of new business opportunities successfully converted to orders.
• Quality of market intelligence for decision making.
• Accuracy and timeliness of management information and reports.

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Role Responsibilities

• Examine IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies.
• Conduct efficient and effective IS audit procedures.
• Review security systems and procedures for potential opportunities for future security breaches and provide information security analysis
• Plan, implement, monitor, and upgrade security measures for the protection of the organization’s data, systems, and networks.
• Draft high-quality reports and provide recommendations and guidance on identified security and control risks
• Develop innovative IS processes to managing significant business risks effectively and efficiently
• Implement the methods, tools and techniques for assurance and audit processes
• Oversee standard general IT controls, such as proper security management segregation of duties, adequate documents and records and access controls, and independence checks
• Detect significantly sub-par control deficiencies related to systems and applications.
• Create and help implement solutions to complex controls issues in an efficient manner while also maintaining independence
• Educate others on control testing requirements and how the company conducts this process as it relates to their area of responsibility
• Maintain the integrity and consistency of IT control frameworks.
• Define audit approach, scope, and plan by applying knowledge of IT controls, and their role in the enterprise
• Keep abreast of the latest legislative and regulatory requirements applicable to the organisation by subscribing to various information channels to maintain updated knowledge and organisational compliance organisational compliance
• Create policies and guidance to the company explaining how risks arise as well as the tools and techniques should be used to mitigate those risks
• Recommend continuous improvements for the quality and effectiveness of financial reporting
• Interpret facts, patterns, and trends to reach evidence-based decisions on the nature of risks and opportunities
• Utilize data analysis to perform tests where fraud likelihood is high.
• Provide advice to the business around fraud risks and controls.
• Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business units and their implications.

What We Are Looking For

• Bachelor's Degree in Computer Science or Business related field
• At least five (5) years of experience directly related to the duties and responsibilities specified.
• Possession of Certification/Licensure Cert Information Systems Auditor (CISA), OR Cert Internal Auditor (CIA), OR Cert Public Account (CPA) is an added advantage
• Knowledge of current technological developments/trends in area of expertise.
• Knowledge of auditing concepts and principles.
• Understands the various types of controls and how they work together to form a strong internal control environment, including understanding relevant controls frameworks used by the company
• Ability to explain governance, risk, and internal control concepts and how regulations can impact internal policy
• Ability to evaluate and review a range of mainframe, PC, and distributed production and applications computer systems.
• Ability to gather data, compile information, and prepare reports.
• Ability to perform control reviews on systems development, operation, programming, control, and security procedures and standards.
• Ability to review system backup, disaster recovery and maintenance procedures.
• Ability to communicate with and understand the requirements of professional staff in area of specialty.
• Ability to create, compose, and edit written materials.
• Knowledge of software requirements for the auditing of computing systems and procedures.
• Knowledge of computer systems development and programming.

Key Performance Indicators

• Compliance and Risk Management Score
• Process Efficiency Indicators
• Adherence to the annual audit plan
• Adherence to budget for IS audit activities
• Number and frequency of queries
• Effectiveness of IS Audits
• Number of irregularities identified
• Compliance with audit standards and guidelines.
• Number of risks identified in financial/ operational systems.
• Number of lapses prevented.
• Turnaround time of audits and investigations.
• Timely and accurate rendition of audit/ investigation reports.
• IT infrastructure availability
• IT cost savings

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Role Responsibilities

• Design and develop innovative approaches to managing significant business risks effectively and efficiently.
• Serve as an enterprise risk subject matter expert to the business.
• Develop others' understanding of enterprise risk management through thought leadership, mentoring, and coaching.
• Provide policies and guidance to the business to help them understand how risks arise and what tools and techniques should be used to mitigate those risks.
• Report recommendations for improvements based on systematic analyses of information at agreed intervals.
• Interpret and translate financial information to drive strategic business decisions while monitoring risk.
• Review outputs of financial analyses to develop views and guide senior leadership in decision-making.
• Work with business stakeholders to create and help implement controls efficiently in complex environments.
• Champion proactive governance and internal control assessments while interacting with business stakeholders
• Provide advice on best practices and foresees the impact of changes in regulations, policies, and procedures.
• Assist in the development and implementation of corporate governance frameworks.
• Perform tests to identify instances of fraud.
• Interpret relevant legislation and regulations, legal documents, standards, and codes of practice relevant to the business units and their implications.
• Ensure monitoring and reporting of non-compliance events.

Key Performance Indicators

• Regulatory compliance by the company.
• % of compliance issues opened
• % of outstanding post-audit issues
• % of internal audits completed on-time
• % of strategic risks mitigated
• Quality of risk management framework and recommendations
• Internal compliance with standard operating procedures.
• Number of risks identified in financial and operating systems
• Accuracy of Risk Reports on Operational, credit and business Risks across the units.
• Business Environment Analysis.

What We Are Looking For

• Bachelor’s Degree in Finance, Accounting, Economics, Business Administration or Legal (Master’s Degree is an additional advantage)
• Minimum of seven (7) years working experience in the financial services sector.
• Local and international certifications in Risk management, such as Certificate in Risk Management (CIRM)
• Knowledge and experience in risk functions including enterprise, liquidity, etc and a broad understanding of the regulatory environment and compliance issues.
• Demonstrates ability to interpret facts, patterns, and trends to reach evidence-based decisions on the nature of risks and opportunities.
• Demonstrates understanding of different report types that are available and what is required for various stakeholders.
• Demonstrates understanding of the financial reporting process and risk standards.
• Understands and is familiar with regulations and associated company policies related to internal controls and governance.
• Aware of areas of high fraud risk (e.g., procurement, contracts, payments).
• Decision making skills.

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Role Summary

• The Role is responsible for Planning, Designing, and Implementing the overall functions of the Core Banking Systems Support Management in order to improve the Bank wide Customer Experience in offering state of the art core banking systems while innovating new Solutions for improved Customer Traction and Experience as well as ensure that the Bank’s Business Strategy is achieved.
• Its Core Objective is to continuously improve the Core Banking Systems environments and capabilities through Monitoring and Innovating of new Solutions whilst ensuring adherence to Budget and Performance.

Role Responsibilities

• Support for coordination and adherence to instituted proactive measures to ensure Systems Availability and Performance stays above prescribed Key Performance Indicators (KPIs).
• Ensure support is provided to both Internal and External Service Level Agreements across all Business Units/Departments and various 3rd party Vendors/Service Providers.
• Monitoring and review of all Core Banking Applications Software maintenance and support Contracts.
• Support in the Research, Analysis, advise and make recommendations on new cost-effective Technological Innovations relating to Core Banking Applications needs.
• Ensure that Core Banking Applications are run smoothly and all required reports are successfully generated and made available to the Business.
• Support for Implementation of Systems Business Continuity and Information Technology Disaster Recovery Annually.
• Support for Management of Core Banking Applications Audits in relation to current Processes, Policies and Procedures in order to monitor and improve efficiency of Core Banking Applications.
• Anticipation and management of risks that come with long term and large Information Technology Investments.
• Ensure that all risks applicable to any area is identified, assessed, reported and captured in the Risk Register.
• Ensure accurate and complete reporting of risk events within the stipulated time line (i.e. 7 calendar days).
• Management of Incidents and Problem Resolution for issues logged through the 1st and 2nd line Support for all Applications and ensure Team 24/7 availability.
• Ensure Conducting of Periodic review of Cases and follow up on Outstanding issues.
• Management of Audits (Internal and External) relating to Core Banking Application and Loan Management System.
• Solution Patching.
• Data mining from core systems including extraction of Information from both Databases when requested by Stakeholders e.g. Auditors in cases where other Units such as MIS are not able to provide.

What We Are Looking For

• IT related Degree,
• 2 - 3 years working experience in Banking IT Technology, Certifications Required: ITIL,
• Excellent Communication, Presentation and Reporting skills.
• Self-starter and self-motivated,
• Clinical and attentive to detail
• Demonstrated experience in software application implementation
• Demonstrated experience in managing service level agreement with application service providers.
• Research/ Information gathering and Networking skills
• Stakeholder Management.

Technical:

• Technical skills in UNIX/LINUX and WINDOWS OS
• Expertise in using SQL/PLSQL
• Good understanding of Core Banking Systems especially Finacle.

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Role Summary

• The Relationship Manager, Private Banking will be accountable for developing and implementing an integrated customer marketing plan, which addresses wealth creation, wealth preservation, wealth enhancement and lifestyle enhancement; this is achievedthrough an in-depth analysis of the client’s balance sheet so as to identify opportunities and match these opportunities to products/ solutions provided by the Bank.

Role Responsibilties

• Develop strategies to identify new clients through market segmentation and apply different approaches in targeting and selecting clients
• Establish relationships with product specialists and other internal stakeholders to customise product solutions for clients
• Lead business development activities for top clients/partners
• Maintain and cultivate long-term relationships with the customer
• Execute strategies for cross-selling and up-selling of products and services based on understanding of range of products and client analysis
• Advocate for a solution or idea that is a win-win for the organization and customer.
• Review client acceptance, Know Your Customer (KYC) and onboarding procedures including handling client documents
• Seek to improve customer metrics by applying benchmarks of customer management
• Manage a customer-centric research program that integrates economic and industry trends into the analysis
• Utilise knowledge of financial instruments to propose funding/ investment strategies as required
• Upsell and cross-sell products and services to clients.
• Research and pursue new business opportunities
• Cross-sell products by leveraging on FI relationships including coordinating with other business units and product specialists to market organisation's products and services for customised solutions
• Enhance clients' experience by providing timely information and advice to address their financial needs
• Handle High Net Worth clients by monitoring financing plans, coordinating, and resolving conflicts and managing expectations of involved parties.

What We Are Looking For

• Bachelor’s Degree in Business Administration or similar field
• Minimum of seven years relationship management experience in the Banking Sector.
• Ability to build and maintain client and business relationships
• Excellent communication and interpersonal skills
• Leadership and team management skills.
• Account management expertise
• Customer management and negotiation skills
• Ability to recognize and exploit business opportunities
• Strong Analytical skills
• Good conflict resolution and problem- solving skills
• High level of communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong presentation skills
• Business Environment Analysis
• Business Negotiation
• Client Investment Suitability
• Credit Assessment
• Customer Acceptance Checking and Onboarding
• Customer Acquisition Management.