Latest Jobs at New Incentives

Job Summary

• The Supply-side Officer (SSO) will be responsible for supply-side review and identification of cases, investigation, acting to resolve cases and daily reporting. In addition, the SSO will make contributions and recommend ideas that will reduce or eradicate stock out and run outs.

Key Duties and Responsibilities

• Daily review of the various platforms from which supply-side issues can be identified and update of all supply-side logs.
• Continually engage and communicate with FMs or LCCOs of clinics or LGAs with cases to investigate, identify actions already taken, and ascertain status of supply-side cases.
• Develop and disseminate supply-side reports to team members on a daily basis via email.
• Follow up with team members on a daily basis and take action to resolve supply-side issues, identify case status, and update the supply-side logs.
• Conduct phone calls with all LCCOs and Apex Clinic Officers in charge of vaccine distribution at LGAs and clinics, respectively, on alternating weeks.
• Weekly update of the Master case log.
• Provide supply-side verbal reporting and active participation during the twice weekly government relations team meeting.
• Engage with supply-side government stakeholders to advocate program and supply-side followup.
• Provide innovative recommendations and ideas on how to minimize or eradicate supply stockout and runouts.

Security Awareness

• Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.
• Take responsibility for personal safety and the safety of team members, as applicable, in the field.
• Read and understand all Security documents in the context of operations, including SOPs and Country Security Plan.

Other Duties

• As assigned by leadership (Less than 5% of role).

Key Performance Indicators

• Rate of reduction in:
  • monthly number of stockouts
  • monthly number of rankouts
• Rate of responsiveness to stockout and runout cases:
  • on the supply-side dashboards
  • Identified during calls to LCCOs
  • Identified during calls to apex clinics
• Rate of adherence to:
  • daily updating of the clinic, apex clinic or LGA case logs before night fall
  • Weekly updating of the master case log before the preceding Monday
  • Timely daily reporting to team members via email before 5pm

Key Requirements
Education and Work Experience

• HND or Bachelor’s Degree in any field.
• Holding a similar position in the NGO sector will be advantageous.
• 1 - 3 years relevant experience in an NGO.
• The candidate must be a resident or willing to relocate to one of our states of operation as indicated in the application form.

Skills and Competencies

• Good understanding of trends, challenges, opportunities, and regulations relating to the development sector
• Strong communication skills (verbal and written) in Hausa
• Strong interpersonal skills
• Strong customer service and people management skills
• Strong problem-solving skills
• High ethical standards and integrity
• Ability to manage multiple priorities.

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Job Summary

• The Human Resources Officer will be assisting the HR Manager in recruitment, employee relations management, staff benefits administration, staff compensation, staff performance management, and training.
• The ideal candidate should be someone with at least 3 years experience in Human Resources, very diligent, detailed, and process oriented with some understanding of legal and logistics processes.
• The candidate should be residing in North West Nigeria. Excellent communication skills, a learning mindset, and ability to adapt quickly managing HR systems are essential to succeed in this role.

Organizational and Project Summary

• All Babies Are Equal Initiative (the Nigerian arm of US organization, New Incentives) was incorporated as a Nigerian non-governmental organization (NGO) and its work is focused on demand creation for routine immunization in Nigeria through conditional cash transfer.
• The organization’s goal is to save lives cost effectively by increasing immunization coverage in the North West Nigerian States of operation: Katsina, Zamfara and Jigawa States.
• The conditional cash transfer for routine vaccination intervention includes supply side review, awareness creation on immunization and its importance, and cash transfer of N500 for the first four mandatory immunization visits and N2,000 for the last immunization visit to the caregiver of eligible infants.
• Additionally, we engage in community mobilization and collaborate with governmental and other non-governmental organizations. We have over 170 staff with over 80% residing in North West Nigeria

Job Responsibilities and Tasks
Recruitment (30%):

• Assist in FOs selection and in-person interview at the LGAs level.
• Take lead to manage in person interviews of shortlisted FOs candidates through local New Incentives team members.
• Escalate any gaps, challenges or non compliances to the HR Manager for immediate follow up.
• Liaise with the SR unit and community leaders to ensure locals are recruited.
• Promote job ads on social media and do outreaches on platforms like LinkedIn and your network to identify candidates.
• Assist the HR Manager to send invitations, follow up with candidates, phone calls, schedule interviews, reference and background checks.
• Send feedback for the concluded recruitment exercise.
• Prepare the recruitment Gsheet during and after the process.

Onboarding, Benefits and Compensation Management (40%):

• Follow up with the new employees to ensure pension and NHF registration are done and numbers are generated.
• Follow up with the new office account opening during onboarding.
• Liaise with PFAs, NHF, NSITF and Tax offices for following up with remittances.

Administration (30%):

• Ensure employee information is up to date.
• Review employee leave applications on zoho and ensure the right documents are uploaded.
• Any other duty that may be assigned by the HR Manager or console.

Education and Work Experience Requirement

• BSc or BA in Business Administration, Social Sciences or its recognized equivalent
• 2 - 5 years in a Human Resources general function.
• 1 - 2 years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is a plus

Skills and Competencies Requirement:

• Preferably a candidate already based in Sokoto, Zamfara, Kaduna or Kebbi States or willing to relocate to either of the States
• Detail-oriented and diligent professional
• Process-oriented with some understanding of legal and logistics processes
• Good networks and contacts in North West Nigeria and ability to leverage for recruitment
• Good organizational skills, effective time management, ability to meet deadlines, multi-task, and prioritize tasks
• Sound cultural awareness and ability to work multicultural and multiethnic environment
• Proven managerial and / or leadership skills
• Ability to deliver high quality work in short periods of time and to work under pressure
• Critical thinker and possess problem solving attitude
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in MS Word, MS Excel, MS Powerpoint, internet browsers, smartphones and ICT in general. The candidate should be willing to use Google Doc, Google Sheet and Google Slides.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

Language Requirement:

• Proficiency in English Language (conversation, reading and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an advantage.