Fresh Jobs at Vertiv

What will you be doing?

• Manage the relationship with large, strategic Accounts (up to 10 for MEA) for Vertiv in a long-term perspective, represent the company in front of the Account at CEO/CIO/CFO level.
• Drive/Manage/Ensure and Develop the Sales and Profitability of the business with the Accounts towards defined short and long-term targets through Distribution channels (contractors, consultants, country distributors) and/or through the country organizations.
• Secure Vertiv is the Account's preferred partner for the entire Product and Service (where applicable) portfolio of Vertiv.

What will your average day look like?

• Responsible for the longer-term building and maintenance of relationships with the Account sand the resulting Customer Satisfaction.
• Continuously informs Account of new product developments that might be applicable in their business segment and investigates and identifies short and longer-term solutions.
• Manages negotiations with the Account centrally, actively participates, supports and coordinates country Sales Teams/ Distributors in local bids and negotiations until closure of an opportunity.
• Interprets internal/external business issues; makes changes to own and others' work to meet these.
• Drives the Marketing and sales of Vertiv products, services and solutions together with the countries and other channels, by regular visits and meetings.
• Responsible to create, follow up and report the Account Strategy and Activity Plan.
• Responsible for Sales & Profitability level to the Account in MEA and is therefore responsible for pricing and their consistency in the region.
• Actively coordinate the local Vertiv LoB resources &distributor managers in charge of the local Account/ Distributor.
• Actively participate in the construction and follow-up of marketing/activity plans toward the market segment.
• Contributes to the monitoring of the market, identify new business opportunities and propose and drive Action Plans.
• Establish a relationship with 3rd parties(consultants & Uptime)
• Any other duties as deemed appropriate by your line manager.

What are we looking for?

Mandatory

• Bachelor's degree in management or similar
• Minimum 10 years proven records in management of Sales Account in International environment.
• Electromechanical / IT qualification a bonus

Pre-requisites

• Fluent in English

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What kind of work will you be doing?

• Provide technical product assistance to the customer either telephonically or in the field;
• Providing application, control circuits and functional training to new technicians;
• To identify sales opportunities for Vertiv by suggesting power solutions to the customer and to communicate with the relevant Vertiv Key Account Manager of any sales opportunity;
• Do installations where and when required;
• Provide a wide range of customer orientated services as per the Service and Maintenance Contracts between Vertiv and the customer;
• Report on progress with relation to the various services rendered to customers;
• Make use of support from Vertiv ZA and other Vertiv divisions where necessary;
• Resolves escalated technical support issues;
• Provides specialist technical input/advice to resolve complex issues including support in the form of emergency callouts to ensure system availability to the customer;
• Responsible to maintain customer relationship and client satisfaction as well as generate opportunities where possible;
• Any other duties as deemed appropriate by your line manager.

What will make you successful?

• OND, HND, BSC (Engineering) or equivalent, or qualified by experience (QBE);
• Good PC knowledge ( Microsoft office and Windows);
• 3-5 years in the HPAC Cooling Systems environment;
• Ability to handle a variety of tasks at once;
• Completes own role independently or with minimal supervision/ guidance;
• Applies knowledge/ skills to a range of standard and non-standard activities;
• Interprets customers' needs and work to meet those needs, promotes an environment for creating business opportunities;
• Mechanical engineering knowledge will be advantageous (desirable);
• 3-5 years in the Telecommunications and Data Centre environment (desirable);
• Project experience will be of value (desirable);
• Some knowledge of DC, UPS and Monitoring (desirable);
• Fluent in English - Oral and written.