Job Vacancies at New Incentives

Job Summary

• Responsible for overseeing and implementing program operations under the respective assigned State.
• The Senior Field Manager will support project implementation in public health clinics, including facilitating technical assistance, outreach, network building, assigned budget administration, and the execution of relevant events.
• He/she will be responsible for the overall output of operations in their state.

SFM Key Duties and Responsibilities

State Coordination (40%)

• myDay submissions all completed (activities, expenses, time, task reporting)
• Manage and develop State Budget Requests based on KPI’s and in-depth understanding of outstanding issues, and recommendations from the Field Managers and Field Officers.
• Manage Activities and KPIs (Coverage, Imm Rate, Discrepancies) within budget
• Ensuring programs run efficiently and effectively by Modifying clinic schedule based on requests and factors (e.g. assessment of coverage)
• Promptly resolving issues identified by the Audits & Investigation unit and console reviewers, identifying and mitigating instances of these issues at other operating clinics/LGAs
• Work with the Operation Coordinator in collaboration with the Deputy Expansion Coordinator to develop and successfully implement the program goals.
• Manage project timelines and effective completion of project deliverables based on the Work Plan, while ensuring timely reporting
• Assist with budget preparation and monitoring for all project-related activities and ensure appropriate tracking of expenses based on the Work Plan.

Stakeholder Management (10%)

• Maintain relationships with stakeholders at the State level for prompt resolution of programmatic concerns, in-person access when needed and additional representation.
• Provide effective supply-side follow up,
• Participate in Health Partners Meeting, Campaign Flag offs.
• Participate in LIOs meetings,
• Conduct monthly LGA visits to ensure LGA stakeholders are kept abreast with happenings and we are solving issues from the government side.
• Provide weekly CCT breaches update to the stakeholders

Meetings and Trainings(20%)

• Lead implementation of community, state, and partner events, activities, meetings, briefings, and seminars.
• Propose quarterly and ongoing trainings to improve managers and FOs ability to detect and mitigate fraud
• Assist with training and role playing for awareness and sensitization meetings.
• Coordinate and participate in check-ins Meetings.
• Represent the organization and project at meetings, conferences and other events when assigned.

Administration & Reporting (15%)

• Ensure all Field Managers, Assistant Field Managers and Field Officers meet responsibilities for conducting in-person supervision visits, reviewing submissions and providing coaching.
• Identify core issues affecting clinics and settlements.
• Assess status of Unit objectives and KPIs
• Complete review of Field Managers’ Daily Check-in to have a holistic view of clinic operations
• Complete daily, weekly and monthly forms within timelines
• Implement performance management system to identify best and worst performers and assist in PIP and firing of non-performers).
• Review of discrepancies and mitigative actions to reduce (myTransfer, HR Report)
• Develop procurement work plan, manage costs, and confirm distribution for ongoing operations
• Ensure staff comply with the NI rules and regulations and complete assigned training within the state.
• Address any non compliance and misconduct within the state of operation and escalate to the HR unit or audit unit where necessary.
• Collaborate with FMs to escalate to the HR or Audit units on employee’s performances or PIP.
• Support employees under your state where necessary to mitigate or avoid discrepancies in day to day activities.

Project & Task Management (5%)

• Lead projects as implemented by NI leadership.
• Assign tasks as per task management tool.
• Advance project goals using a variety of proven research, advocacy and program implementation techniques.

Security Awareness (5%)

• Make decisions on ad hoc security mitigation.
• Keep Chief Operating Officer and Operations Coordinator informed of significant events and development.
• Liaise with the Security Unit in case of critical incidents and potential deterioration of the security situation and disseminating relevant information.
• Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations .
• Take responsibility for personal safety and the safety of team members as applicable on the field
• Read and understand all Security documents in the context of operations including SOPs and Country Security Plan.

Other duties (5%)

• As assigned by leadership (Not more than 5% of role)
• Provide recommendations to Human Resources Managers based on feedback from Field Managers.
• Perform other duties that may be assigned by the OC or Senior Managers.

Key Requirements

• Education and Work Experience
• B.Sc or equivalent, Masters will be an added advantage
• A minimum of 3 - 5 years relevant experience working in the field. It is desirable that at least 2 of these years be spent working at a senior level with a locally based or international organization.

Skills and Competencies

• Strong communication and interpersonal skills (especially in Hausa).
• Good Budget management skill
• Strong customer service and people management skills.
• Strong problem solving skills.
• High ethical standards and integrity.
• Ability to manage multiple priorities or multitask and reports.
• Ability to manage large team
• Ability to handle pressure
• Highly proactive with a very strong sense of accountability.
   

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Description

• The National Partnership Officer (NPO) will be responsible for stakeholder relations and technical support to government stakeholders on behalf of New Incentives - All Babies Are Equal Initiative (NI-ABAE). In addition, the NPO will support the security unit and matters around internal and external communication and representation.
• The NPO will ensure timely submission of reports to stakeholders at all levels, represent NI-ABAE at national events and meetings, engage with government Ministries, Departments and Agencies to ensure compliance and timely renewal of approvals, MoUs and other requirements, and develop articles, ops-ed and write-ups that reflect organizational good image. An ideal candidate should be courteous, have good writing skills and be knowledgeable of stakeholder management.

Organizational Summary

• All Babies Are Equal Initiative (the Nigerian entity of US organization, New Incentives) was incorporated by the Corporate Affairs Commission as a Non-governmental organization (NGO) and its work is focused on demand creation for routine immunization in Nigeria through conditional cash transfers and awareness creation. The organizational goal is to save lives cost effectively by increasing immunization coverage in the North West Nigerian States of Katsina, Zamfara and Jigawa.
• The conditional cash transfers for routine immunization intervention includes supply side review, sensitization, verification for vaccination received, awareness creation, and a cash transfer of N500 for the first four mandatory immunization visits and N2,000 for the 5th immunization visit to caregivers of infants. Additionally, the organization engages in support for routine immunization systems in collaboration with governmental and non-governmental organizations.

Job Responsibilities and Tasks

Stakeholder Relations (30%)

• Periodic meetings and check-in with national level governmental Ministries, Department and Agencies (MDAs) and non-governmental partner organizations
• Organizational representation at events and partner coordination meetings of national-level MDAs and partner organizations
• Identification and management of collaborations with and support to national-level MDAs and partner organizations
• NI-ABAE is collaborating as one of the Social Protection implementing organizations
• Identification and cultivation of national level champions and supports
• Stakeholder knowledge management
• Implementation of the stakeholder relations goals and strategy at the national level
• Organizational awareness of stakeholder relations landscape changes at the national level
• Alignment of organizational goals with government priorities and identification of common points of collaborations

Content Development and Documentation (20%)

• Timely and consistent reporting to national level governmental and non-governmental partners
• Timely responses to requests for information (ROI) from national level governmental and non-governmental partners.
• Update and maintenance of proper documentation of stakeholder engagement across the organization
• Update and maintenance of a stakeholder map.
• Development and maintenance of a set of presentation slides, fact sheets and talking points on organization, its program, plans and key questions for various audiences.
• Ability to represent the organization to local media; at conferences and workshops; and to other interest groups as needed.
• Management of engagement with media personnel and organizations.
• Media tracking and development of of articles, ops-ed and write-ups that reflects organizational good image

Technical Assistance to Government MDAs (20%)

• Technical support to government MDAs in line with NI-ABAE promised support or agreement
• Technical support to government MDAs as part of representation of NI-ABAE at immunization, social protection and health committees and technical working groups
• Technical support to government MDAs as might be periodically requested in line with ongoing collaboration
• Technical support to government MDAs with representatives of other partner organizations as joint partner support to government

Support to Stakeholder Relations Units (20%)

• Support to the Stakeholder Relations Units on national level responsibilities
• Support to supply-side unit to follow up vaccine supply issues at the national level

National Compliance Monitoring and Enforcement (10%)

• Maintenance of organization schedule of MOUs and approvals by government MDAs and proactive reminder with follow up for renewal at least 6 months before expiry.
• Maintenance of organizational legal and compliance checklists and proactive reminder with follow up for renewal at least 6 months before expiry.
• Organizational full knowledge and situational awareness of current and emerging national cash transfer and routine immunization laws, policies, guidelines and requirements

Education and Work Experience Requirement

• MSc, BSc or BA in health, public health or social sciences disciplines..
• 3 - 6 years prior experience working on immunization support to governmental MDAs.
• 2 - 4 years prior experience working for a non-profit, charitable organization or (I)NGO at the national level
• Currently based in Abuja

Skills and Competencies Requirement

• Good writing and oral communication skills
• Good organizational skills, effective time management, and ability to meet deadlines, multi-task and prioritize tasks
• Sound cultural awareness and ability to work in a multicultural and multi-ethnic environment
• Ability to deliver high quality work in short periods of time and to work under pressure
• Ability to collaborate and work with stakeholders from various backgrounds and culture
• Critical thinker and possess problem solving attitude
• Ability to get work done effectively with minimal supervision
• Detail-oriented and diligent professional
• Excellent responsiveness to email and phone requests
• Proficiency in MS Word, MS Excel, MS Powerpoint, internet browsers, smartphones and ICT in general. Ability to use Google Doc, Google Sheet and AppSheet would be an advantage
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure
• Profound knowledge of stakeholder management and relationship building

Language Requirement

• Proficiency in English Language (conversation, reading and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an advantage

Basic Requirement

• MSc, BSc or BA in health, public health or social sciences disciplines.
• Good command of English Language is required while the ability to speak Hausa is an advantage.
• Key responsibilities include stakeholder relations, content development and documentation, provision of technical assistance to government stakeholders and national-level support to organization
   

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Responsibilities

• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Review job description, post jobs on breezy.hr and other relevant platforms, especially social media.
• Monitor due dates to ensure no deadlines are not exceeded or extend due dates when necessary.
• Utilize knowledge of multiple recruiting sources and execute innovative strategies to find quality candidates and prospect for new positions.
• Screen resumes and CVs and manage job candidates throughout the hiring process, from interview preparation to final-offer negotiation.
• Compiling interview questions and conducting interviews with shortlisted candidates.
• Maintain a record of candidates including active and passive job opening, successful and unsuccessful candidates.
• Documenting processes and fostering good relationships with potential candidates and past applicants.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, and the needs of the organization.
• Perform analysis of Staffing Review, turnover rate and anticipate future employment needs
• Ensures compliance with federal, state, and local employment laws and regulations, and company policies.

Education and Work Experience Requirement

• Bachelor’s degree (or equivalent) in human resources management or related field
• Masters in Human Resources is preferred.
• At least 2 – 5 years in a Human Resources position (general function).
• Three or more years of experience in recruitment or human resources
• Two or more years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is an asset.

Skills and Competencies Requirement

• Preference will be provided to candidates already based in our states of operation as indicated in the application form. Otherwise, applicants must be willing to relocate to those states.
• Good professional networks and contacts in North West or East Nigeria and ability to leverage these networks for recruitment.
• Familiarity with job boards and computer systems designed specifically for HR
• Proven success in conducting interviews using various methods (phone, video, email, in-person)
• Ability to travel when required
• Experience in developing recruitment strategy
• Desire to grow professionally with networking and ongoing training opportunities
• Detail-oriented and diligent professional.
• Effective time management, ability to meet deadlines, multitask, and prioritize tasks.
• Sound cultural awareness and ability to work in a multicultural and multiethnic environment.
• Ability to deliver high quality work in short periods of time and to work under pressure.
• Critical thinker and possess a problem-solving attitude.
• Very good communication and writing skills in English, Hausa and dialects (verbal and written).
• Excellent responsiveness to email and phone requests.
• Proficiency in MS Word, MS Excel, MS Powerpoint, internet browsers, smartphones and ICT in general.
• The candidate should be willing to use Google Doc, Google Sheet and Google Slides.
• Advanced knowledge of productivity software, database management, and internet search methods
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure.

Language Requirement

• Proficiency in English Language (conversation, reading and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an asset

go to method of application »

Job Summary

• Responsible for overseeing and implementing program operations under the respective assigned State.
• The State Field Manager will support project implementation in public health clinics, including facilitating technical assistance, outreach, network building, assigned budget administration, and the execution of relevant events.
• He/she will be responsible for the overall output of operations in their state.

SFM Key Duties and Responsibilities

State Coordination (40%)

• myDay submissions all completed (activities, expenses, time, task reporting)
• Manage and develop State Budget Requests based on KPI’s and in-depth understanding of outstanding issues, and recommendations from the Field Managers and Field Officers.
• Manage Activities and KPIs (Coverage, Imm Rate, Discrepancies) within budget
• Ensuring programs run efficiently and effectively by Modifying clinic schedule based on requests and factors (e.g. assessment of coverage)
• Promptly resolving issues identified by the Audits & Investigation unit and console reviewers, identifying and mitigating instances of these issues at other operating clinics/LGAs
• Work with the Operation Coordinator in collaboration with the Deputy Expansion Coordinator to develop and successfully implement the program goals.
• Manage project timelines and effective completion of project deliverables based on the Work Plan, while ensuring timely reporting
• Assist with budget preparation and monitoring for all project-related activities and ensure appropriate tracking of expenses based on the Work Plan.

Stakeholder Management (10%)

• Maintain relationships with stakeholders at the State level for prompt resolution of programmatic concerns, in-person access when needed and additional representation.
• Provide effective supply-side follow up,
• Participate in Health Partners Meeting, Campaign Flag offs.
• Participate in LIOs meetings,
• Conduct monthly LGA visits to ensure LGA stakeholders are kept abreast with happenings and we are solving issues from the government side.
• Provide weekly CCT breaches update to the stakeholders

Meetings and Trainings(20%)

• Lead implementation of community, state, and partner events, activities, meetings, briefings, and seminars.
• Propose quarterly and ongoing trainings to improve managers and FOs ability to detect and mitigate fraud
• Assist with training and role playing for awareness and sensitization meetings.
• Coordinate and participate in check-ins Meetings.
• Represent the organization and project at meetings, conferences and other events when assigned.

Administration & Reporting (15%)

• Ensure all Field Managers, Assistant Field Managers and Field Officers meet responsibilities for conducting in-person supervision visits, reviewing submissions and providing coaching.
• Identify core issues affecting clinics and settlements.
• Assess status of Unit objectives and KPIs
• Complete review of Field Managers’ Daily Check-in to have a holistic view of clinic operations
• Complete daily, weekly and monthly forms within timelines
• Implement performance management system to identify best and worst performers and assist in PIP and firing of non-performers).
• Review of discrepancies and mitigative actions to reduce (myTransfer, HR Report)
• Develop procurement work plan, manage costs, and confirm distribution for ongoing operations
• Ensure staff comply with the NI rules and regulations and complete assigned training within the state.
• Address any non compliance and misconduct within the state of operation and escalate to the HR unit or audit unit where necessary.
• Collaborate with FMs to escalate to the HR or Audit units on employee’s performances or PIP.
• Support employees under your state where necessary to mitigate or avoid discrepancies in day to day activities.

Project & Task Management (5%)

• Lead projects as implemented by NI leadership.
• Assign tasks as per task management tool.
• Advance project goals using a variety of proven research, advocacy and program implementation techniques.

Security Awareness (5%)

• Make decisions on ad hoc security mitigation.
• Keep Chief Operating Officer and Operations Coordinator informed of significant events and development.
• Liaise with the Security Unit in case of critical incidents and potential deterioration of the security situation and disseminating relevant information.
• Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations .
• Take responsibility for personal safety and the safety of team members as applicable on the field
• Read and understand all Security documents in the context of operations including SOPs and Country Security Plan.

Other duties (5%)

• As assigned by leadership (Not more than 5% of role)
• Provide recommendations to Human Resources Managers based on feedback from Field Managers.
• Perform other duties that may be assigned by the OC or Senior Managers.

Key Requirements

Education and Work Experience

• B.Sc or equivalent, Masters will be an added advantage
• A minimum of 3 - 5 years relevant experience working in the field. It is desirable that at least 2 of these years be spent working at a senior level with a locally based or international organization.
• Skills and Competencies
• Strong communication and interpersonal skills (especially in Hausa).
• Good Budget management skill
• Strong customer service and people management skills.
• Strong problem solving skills.
• High ethical standards and integrity.
• Ability to manage multiple priorities or multitask and reports.
• Ability to manage large team
• Ability to handle pressure
• Highly proactive with a very strong sense of accountability.