Jobs at Skache Integrated Services Limited

Job Description

• The Senior Operations Manager will provide strategic and operational leadership across the travel agency’s operations, ensuring high-quality service delivery, operational efficiency, regulatory compliance, and strong client satisfaction.
• This role oversees multiple teams and functions, translating business objectives into scalable operational execution.

Key Responsibilities

• Provide strategic leadership for end-to-end travel and corporate travel operations.
• Drive service excellence across ticketing, reservations, corporate accounts, and after-sales support.
• ead, mentor, and performance-manage operations teams and supervisors.
• Oversee and optimise the use of GDS platforms (Amadeus, Sabre, Galileo).
• Develop and implement operational policies, SOPs, and performance metrics.
• Ensure compliance with industry regulations, airline policies, and internal controls.
• Manage key corporate clients, partners, and stakeholders at a senior level.
• Identify risks, improve processes, and drive continuous operational improvement.

Requirements

• Bachelor’s degree in Business Administration or a related discipline.
• Minimum of 5–7 years’ experience in travel operations, with at least 3 years in a senior or managerial role.
• Strong expertise in corporate travel operations and GDS systems.
• Proven experience leading multi-functional teams and managing complex operations.
• Strong commercial, analytical, and decision-making skills.

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Job Summary

• We are seeking an experienced and highly organized Operations Manager to oversee and coordinate the end-to-end operations of our film, movie, and entertainment business.
• The ideal candidate must have a solid understanding of both creative production workflows and operational execution, ensuring projects are delivered efficiently, on schedule, and within budget—without compromising creative quality.
• This role sits at the intersection of creativity, logistics, finance, and people management, supporting productions from concept development through post-production and distribution.

Key Responsibilities
Operations & Production Management:

• Oversee end-to-end operational processes across film and entertainment projects—from pre-production to post-production and release.
• Translate creative concepts into executable operational plans, timelines, and budgets.
• Coordinate daily operations across departments including creative, production, technical, finance, and administration.
• Ensure smooth execution of shoots, rehearsals, productions, and events.

Project & Resource Management:

• Develop and manage production schedules, workflows, and deliverables.
• Allocate and optimize resources including crew, equipment, locations, and vendors.
• Monitor project progress and proactively resolve operational bottlenecks.

Budgeting & Cost Control:

• Prepare, manage, and track production budgets and operational costs.
• Ensure cost efficiency while maintaining production quality.
• Approve operational expenditures in line with agreed budgets.

Team & Stakeholder Coordination:

• Serve as the central point of coordination between directors, producers, creatives, technical teams, and external partners.
• Manage vendors, service providers, and production partners.
• Support talent and crew logistics, contracts, and scheduling.

Process Improvement & Compliance:

• Establish and improve standard operating procedures (SOPs) for production and operations.
• Ensure compliance with industry regulations, permits, insurance, and health & safety standards.
• Implement tools and systems that improve operational efficiency.

Post-Production & Delivery:

• Oversee post-production operations including editing, sound, visuals, and final delivery.
• Coordinate distribution timelines and operational requirements.

Requirements & Qualifications

• Bachelor’s degree in Film Production, Media, Business Administration, or a related field.
• Minimum 5–8 years experience in operations or production management within the film, movie, TV, or entertainment industry.
• Strong understanding of creative workflows, production cycles, and operational logistics.
• Proven experience managing multiple projects simultaneously.
• Excellent budgeting, planning, and organizational skills.
• Strong leadership and stakeholder management abilities.
• Ability to work under pressure and meet tight production deadlines.
• Proficiency in production management tools and Microsoft Office/Google Workspace.

Key Competencies:

• End-to-end operational thinking
• Creative–business alignment
• Problem-solving and decision-making
• Attention to detail
• Strong communication and negotiation skills.

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Duties

• Contacting customers and informing them of their overdue bills.
• Inform customers of overdue accounts and amount currently owed
• Collect payment by advising the Customer to pay their loan via the approved channel only.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Ensure all customer information is correct, including phone numbers and addresses.
• Listen to customer's story and determine if debt can be collected.
• Record all interactions and commitment to repay debts in the CRM.
• Writing final notice warnings to customers when payments are not being made.
• Maintain a detailed knowledge of business processes and procedures
• Making use of the Customer Service Professional (CSP) behavioural pattern to give an indelible customer experience to ensure successful collection and also for an upselling opportunity
• Perform other tasks as may be assigned by the Call Centre Management. These instructions would be reasonable and aligned to the Organization’s objectives.

Requirement and Qualification

• Minimum of a OND, HND OR B.Sc.
• A working Knowledge of appropriate CRM software and understanding of the Contact centre Industry.
• Apt in negotiating and Persuasive skill.
• Must have 1 to 2 years experience as a Loan Recovery Agent/ Call Centre Agent.
• Must be experienced in working with targets.
• Multi-Lingua (Fluency in English, Pidgin and any of the approved native Nigerian Languages.

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Requirements

• Candidates should possess minimum of an SSCE / GCE / NECO qualification.
• Minimum of 5 years experience.
• Ability to drive articulated trucks.
• Good knowledge of specified routes
• Must possess a class ‘G’ driving license.
• Basic reading, writing skill and communication skill.
• Possess valid driving license.
• Truck drivers and assistants must have good knowledge of Lagos, Ogun, Oyo routes.
• The suitable candidate must be well mannered, articulate, understand road signs and will be required to resume immediately.

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Job Summary

• We are seeking a dynamic and results-driven Sales Executive to join our team.
• The successful candidate will be responsible for generating leads, building relationships with clients, and achieving sales targets.
• This role requires excellent communication skills, a strong understanding of the product or service, and a passion for delivering exceptional customer experiences.

Key Responsibilities

• Responsible to Identify Leads/opportunity, from qualifying to closing deals
• Strongly pursue new business opportunities to achieve sales targets.
• Develop and execute sales strategies to increase revenue for the company.
• Understand the use of sales tools and methodologies to optimize results.
• Build and develop relationships with clients to understand their needs and provide tailored solutions.
• Maintain relationships with new and existing clients.
• Attend both physical and virtual meetings to close deals
• Conduct product or service presentations to potential clients, highlighting features and benefits.
• Negotiate contracts, prices, quantities, and specifications. They balance the needs of the client with the interests of the organization.
• Research the market and competition to understand what makes the Organization offering the best choice for the customer.
• Positive mind-set thinking
• Set goals and identify actions to achieve them.
• Act as the primary point of contact for clients, ensuring their needs are met.
• Address customer questions and concerns, providing tailored solutions to meet their needs.
• Ensure contracts and SLAs are accurate and in line with company policies
• Generate leads through networking, cold calling, referrals, and online platforms.

Qualifications and Skills

• Bachelor’s Degree in Business, Marketing, or a related field (preferred).
• Proven track record of success in sales in corporate environment.
• Has 3 years’ experience in relevant Organization,
• Excellent communication, negotiation, and presentation skills.
• Strong organizational and time-management skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently with little or no supervision and as part of a team in a fast-paced environment.

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Job Description

• We are seeking a dynamic and results-driven IT Support Engineer to join our team.
• The successful candidate will be responsible for hands-on technical activities, good Networking and server management knowledge, outstanding problem solving and communication skills maintaining relationships with clients.

Responsibilities

• Interacting with customers is a significant part of this IT Rep role.
• Talk clients through a series of actions, either via phone, email, or chat, untilthey’ve solved a technical issue
• Installing and configuring Computer systems
• Carry out Network installation from Layer 1 to at least Layer 3
• Monitor logged tickets and identify potential issues proactively
• Maintain relationships with new and existing clients.
• Conduct product or service presentations to potential clients, highlightingfeatures and benefits.
• Prepare regular technical reports for the team, Supervisor review, and meetings.
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup andnetwork configuration.

Requirements

• Candidates should possess a B.Sc Degree with 2 - 5 years of experience.
• Knowledge and hands-on configuration of Active Directory
• Hands-on Kyocera and HP printing machines, both hardware and software
• Good understanding of computer systems
• Good knowledge/hands-on experience with CCTV Surveillance systems
• Good knowledge/ familiarity with Cisco, Sophos, and Microsoft 365.