Jobs at Arit of Africa Limited

Responsibilities & Duties:

• Implement sales and marketing strategy and scheme
• Build good relationship with new and existing clients
• Build and develop clients to deliver set targets.
• Maintains excellent relationships with Clients and other stakeholders to obtain all necessary information as may be required, to facilitate the successful conduct of business.
• Provide regular feedback to senior management about marketplace and competitor activity.
• Ensure clients are well equipped with sales materials and technical trainings.
• Persuading clients that a product or service will best meet their requirement with all technical details
• Providing after-sales support services for Customers
• Making technical presentations and demonstrating how a product will meet client needs
• Providing pre-sales technical assistance and product education
• Pre-Sales on Pre-Assigned Products, Solutions and Technologies
• Ensure Technology Solutions are well implemented according to World Class Best Practices.
• Liaising with other members of the sales team and other technical experts
• Expand Arit of Africa Clientele base by securing positive deals with new clients.
• Provide feedback of the market, analyze and determine most crucial needs of key clients and carry them out to ensure they receive first-class customer care and service.
• Prepare and communicate strategies and set objectives to clients to suit their changing preferences.
• Carry out continuous market analysis and research on dynamics of IT Security Market
• Manage conflict and suffice effective negotiation and sales strategies.
• Conduct monthly, quarterly and yearly review together with the Business development manager.
• Plan and manage sales and marketing resources according to agreed targets which must be met.
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
• Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
• Opportunistically pursues additional business development opportunities within customer firms.
• Collaborates with sales to ensure these opportunities are effectively covered and advanced

Education and Experience:

• Degree in Information Technology or related field with 3-10 years’ experience
• Demonstrate strong leadership qualities in Client Relationship and Administration.
• CCNP, CCIE Security and / or Enterprise Certification will be an added advantage

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​​​​​​​Duties and Responsibilities

• To collaborate with the sales support or BDMs by acting as technical experts in customer presentations.
• Determine the technical requirements to meet client goals and act as liaison between the OEM/Sales team and client.
• Providing level 1 and 2 support to clients on installed applications/software
• Work with the customer, users, technical architect, and application designers/OEM to define the data migration requirements and structure for the application.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Ensure security in reporting and data warehousing.
• Application/software customization flow (e.g New custom menu, Batch job, Product menu customization, FI and debugging)
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
• Analyses the impacts on current software solutions deployed for clients, research problems, design and implement optimal solutions.
• Maintain an awareness of the latest technological trends (software/applications) in the focus area of the company and developments to introduce new processes and products to enhance company profitability and efficiency.

Qualifications

• Bachelor's degree in computer science/ Electrical Engineering or an industry-related field
• Proven experience in IT solutions & Services 
• Relevant professional qualification is an added advantage
•  3 to 6 years’ experience in the ICT sector.