Latest Jobs at MTN Nigeria

Description

• Lead efforts to pilot – test – innovate – replicate – scale programs across various parts of the country. 
• Operationalize strategies aimed at the improvement in the MTN Nigeria's Sustainability & Shared Value efforts and impact management, performance, and reporting. 
• Assist in executing the Sustainability & Shared Value initiatives in a successfully researched, developed, promoted, implemented and managed fashion, resulting in a positive contribution to the strategy and impact to the lives of country beneficiaries.
• Support in negotiating and managing partnerships to drive delivery of MTN Nigeria Sustainability plan. 
• Support in the management of strategic and operational partners and service providers to support delivery on MTN Nigeria Sustainability & Shared Value efforts. 
• Drive MTN Nigeria’s eco-responsibility and sustainable product development programs collaborating with key departments across the business, including but not limited to, Technology, Marketing/Product Development and Procurement.
• Drive the implementation and management of the MTN Group’s digital human rights, policies, processes and reporting in conjunction with the business.
• Monitor and keep MTN abreast of policy, legislative and regulatory developments, especially in relation to sustainability & sustainable development.
• Responsible for inputs into the Group’s Integrated Report and other compliance reporting. 
• Drive a strategic and uniform program implementation approach for all portfolios to optimize impact.
• Engage with business divisions to explore opportunities for driving shared value, including innovative solutions to local social and environmental issues.
• Execute on the Group approved Corporate Social Investment strategy. Develop and implement local Shared Value and Corporate Social Responsibility Strategies in-line with the Group strategies and focus areas.
• Create and manage effective relationships with key MTNF stakeholders for continued engagement on each project.
• Develop and manage a standard sustainability assurance protocol for new and existing MTNF projects.
• Ensure the implementation of core/material issue sustainability risks and opportunities through forecasting, strategic planning, governance and oversight, policy positions, business toolkits, issue and stakeholder management.
• Develop and manage project budget implementation, as well as identify co-funding opportunities. 
• Manage budget implementation and validate project deliverable reports and present program updates.
• Engage with business divisions to explore opportunities for driving shared value, including innovative solutions to local social and environmental issues.
• Develop implementation strategies for MTN Foundation as well as manage oversight functions for program initiatives.
• Contribute to the development of strategies for MTN Sustainability portfolios and identify opportunities for impactful programs in respect of the MTN Sustainability’s work.
• Collaborate with internal teams and external groups to coordinate release processes, facilitate deliverable hand-offs, and ensure timely launch of initiatives.
• Create and manage effective relationships with key stakeholders for continued engagement on each project.
• Develop and manage a standard sustainability assurance protocol for new and existing sustainability programs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members and develop program to address knowledge gaps. 
• Lead in the development of new processes and improvement of existing ones as appropriate.

Education:

• First degree in Social Sciences/Arts or related discipline
• Fluent in English and language of country preferable

Experience:

• 9 - 17 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization  
• 3 years project management experience, preferably within an NGO/C.S.I environment

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Mission:

• To coordinate the reconciliation of all general ledger accounts managed by the Sales Support and Financial Control Department.
• Cash Management and reconciliation of all collections from the commercial sales channels and online sales channels.
• Pricing and Discount Management and Inventory Management.

Description:

• Ensure that payments made by Distributors are reconciled to the respective bank accounts, distributor transactions are reconciled to the general ledger, and inventory sub-ledgers are reconciled to inventory general ledger accounts.
• Track and monitor key business processes, maintain a risk register, identify servicing and operational constraints and gaps, and analyze and provide feedback and recommendations to attain service excellence and cost effectiveness.
• Initiate and review all requests for new General Ledger (GL) accounts from commercial business units and propose GL mapping for new entries impacting the general ledger.
• Conduct a periodic review or analysis of inventory general ledger information, investigate and resolve reconciling items, and adjust entries to correct errors noted.
• Assist with ad-hoc wholesale accounting projects or assignments in support of the department.
• Ensure and monitor central warehouse, B2B, and service center stock counts, and review consolidated stock counts and variance reports for these locations to ensure the integrity of inventory data.
• Supervise the raising and posting of necessary accounting entries for provision for stock losses and stock write-offs upon approval by appropriate authorities.
• Work with the Revenue Assurance Unit and Business Risk to ensure that inventory-associated risks are proactively managed.
• Supervise the periodic review and analysis of Inventory sub-ledger and general ledger information across the system, such as IFS and Fusion.
• Review sales operations business processes and systems and adopt or develop a framework to standardize or optimize work methods and activities and ensure quality of services and adequacy of operating processes.
• Review Key Performance Indicators with respect to departmental business processes and work with process owners to develop pragmatic targets and methods and frequencies of measurement.
• Perform process and quality assurance audits to ensure standards and practices are consistent with those approved at MTNN.
• Generate reports and manage process-related data as required and in support of departmental operations.
• Production of month-end reporting and ad-hoc reporting to all the relevant stakeholders for management decision-making
• Liaise with IS to ensure proper integration of business-reporting requirements.
• Participate in projects, new product rollouts, cross-functional activities, stakeholder management, and issue resolutions.
• Prepare detailed reports about any discrepancies that occur in the financial year and other related reports on a timely basis for relevant stakeholders.

Education:

• First degree in any related discipline
• A professional accounting qualification
• Fluent in English

Experience:

• 3–7 years’ experience in an area of specialization, with experience working with others
• Experience in a similar or related function
• Experience working in a medium-sized organization

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Description

• Coordinate market opportunity identification via market research and demand assessment activities to ensure effective development and management of highly differentiated broadband value propositions
• Develop and execute plans for sustainable market development 
• Develop comprehensive product requirements/designs and collaborate with the Design team on implementation
• Manage the development process of propositions/offers, products & services, from idea generation to product launch/support to ensure business set targets are met
• Support the business operations divisions and work with cross-functional teams including Project/Demand Management, Design, Revenue Assurance, Quality Assurance, Compliance, Regulatory, Go-To-Market, Business Intelligence teams to launch propositions/offers, products & services
• Drive continuous improvement initiatives and enhanced operational efficiencies including special focus on managing products resulting in creation of product encyclopedia with all product/service features and tariff optimization
• Develop effective partnerships with suppliers and vendors to launch quality products & services and ensure customer satisfaction
• Define and implement communications strategies that will support a differentiated MTN brand position that sets the organization apart from the competition
• Identify consistently the most effective media to communicate the MTN Brand in the marketplace
• Collaborate with complementary value-added service providers to co-create differentiated propositions that address customers’ needs effectively 
• Drive the adoption of new growth opportunities for the business within the market
• Oversee the initiation and management of go-to-market activities targeted at identified market segments
• Design and carry out periodic enhancements of customer journeys for each existing and new product
• Create awareness for existing and new broadband products by leveraging on traditional and new communications media
• Define campaign objectives for each new product and enhancement initiatives
• Determine the best marketing campaigns, channels, sales strategies and pricing models to ensure sustainable success for MTN broadband products
• Evaluate the financial viability of existing and new products and segments based on historical and projected product uptake, revenues, operating costs and capital costs
• Ensure full understanding of the telecommunication industry (Global and Local) trends and developments in order to assess the strategic technology and regulatory impact on MTNN’s current and future business.
• Establish processes and standards for impact assessment, and evaluation of systems and technologies with regards to customer experience
• Review market intelligence and competitor insight, develop approaches for penetrating the markets, identifying constraints, challenges and trade-offs of the go-to-market approaches
• Monitor and review on product profitability and market segment performance trends
• Partner with MTNN’s Ecosystem Value-Added Service (VAS) Partners to deliver business value 

Develop the framework for technical and commercial knowledge transfer and establish same as a key component of the employee performance management system within the Market Development Unit

Education:

• First degree in Economics/Business Administration/Other relevant commercial disciplines preferred
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Market development experience of 3 years or more, preferably in telecoms industry
• Coordinated multiple projects with internal and external stakeholders 
• Worked across diverse cultures and geographies advantageous