Jobs at Greywood Hotels and Apartments

• We are looking for a vigilant and dependable Security Personnel to ensure the safety and security of our guests, staff, and hotel property. The ideal candidate will maintain a safe environment by patrolling the premises, monitoring surveillance equipment, and responding promptly to security concerns or emergencies.

Key Responsibilities:

• Patrol hotel premises regularly, including entrances, exits, hallways, and parking areas.
• Monitor security cameras and alarm systems to detect suspicious activity.
• Control access to the property, checking identification of visitors, vendors, and contractors as required.
• Respond quickly and professionally to incidents, disturbances, or emergencies.
• Escort guests or staff to parking areas or other parts of the premises if needed.
• Report any security breaches, hazards, or unusual occurrences to management immediately.
• Write clear and detailed incident reports and maintain security logs.
• Work closely with front office, maintenance, and management teams to ensure guest safety.
• Enforce hotel policies and procedures while providing excellent customer service.
• Assist in evacuation or emergency drills and ensure compliance with health and safety regulations.

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Key Responsibilities

Laundry Operations

• Sort, wash, dry, fold, and iron hotel linens, guest clothing, and staff uniforms.
• Operate commercial washing machines, dryers, steamers, and pressing equipment safely.
• Check laundry items for stains, damages, or special care instructions before processing.
• Use detergents, chemicals, and cleaning agents following safety guidelines.

Quality Control

• Ensure all washed items are clean, fresh, stain-free, and neatly finished.
• Inspect linens and uniforms for wear and tear and report damaged items for replacement.
• Maintain high hygiene standards throughout laundry processes.

Guest Service

• Handle guest laundry and dry-cleaning requests promptly and professionally.
• Tag and document guest laundry items to avoid mix-ups.
• Deliver finished laundry items to guest rooms when required.

Equipment & Inventory Management

• Ensure machines and laundry equipment are cleaned and maintained regularly.
• Report equipment faults or malfunctions immediately to the maintenance team.
• Monitor chemical and linen stock levels and notify supervisor when refill or replacement is needed.

Cleanliness & Safety

• Keep the laundry area clean, organized, and free from hazards.
• Follow all health, safety, and hygiene regulations.
• Use protective gear where necessary.

Requirements

• Previous experience as a laundry attendant (hotel experience is an added advantage).
• Basic knowledge of laundry chemicals and fabrics.
• Ability to operate commercial laundry equipment.
• Strong attention to detail and good organizational skills.
• Ability to work under pressure and manage time effectively.
• Physical stamina to stand, lift, and carry laundry loads.

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• The Front Desk Supervisor oversees the daily operations of the front office, ensuring excellent guest service, smooth check-in/check-out processes, proper staff coordination, and consistent adherence to hotel standards. This role supports the Front Office Manager and leads the front desk team to deliver exceptional guest experiences.

Key ResponsibilitiesGuest Services

• Supervise the check-in/check-out process to ensure efficiency and professionalism.
• Handle guest inquiries, complaints, and special requests promptly and politely.
• Ensure guests receive accurate information regarding room rates, hotel services, and facilities.
• Monitor guest satisfaction and resolve issues to maintain high service standards.
• Ensure the lobby and reception area are clean, orderly and welcoming.

Front Desk Operations

• Oversee daily front desk activities, ensuring compliance with hotel policies.
• Manage room assignments, reservations, and availability.
• Ensure correct handling of payments, billing issues, deposits, and refunds.
• Review daily reports, shift logs, and audit reports for accuracy.
• Support the night audit when required.

Team Leadership

• Supervise, train, schedule, and evaluate front desk staff.
• Ensure staff follow grooming standards, customer service procedures, and operational guidelines.
• Conduct daily briefings, communicate tasks, and assign responsibilities.
• Provide coaching and corrective actions to maintain productivity and professionalism.

Administration & Coordination

• Maintain proper records, documentation, and operational logs.
• Coordinate with housekeeping, maintenance, reservations, and other departments to ensure smooth guest operations.
• Assist with inventory of front office supplies and ensure availability.
• Report operational issues and follow up on solutions.

Requirements

• HND/Bachelor’s Degree in Hospitality, Business Administration, or related field.
• Minimum 2 years experience in front desk or customer service position; supervisory experience is an advantage.
• Strong communication and customer service skills.
• Ability to handle pressure and resolve conflicts.
• Proficient in hotel management software (e.g., Opera, Protel, or similar).
• Good organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Proximity to work location,

Key Competencies

• Leadership and team management
• Customer service excellence
• Problem-solving and decision-making
• Time management
• Attention to detail
• Cash-handling accuracy

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The Waiter/Waitress is responsible for providing exceptional customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. The ideal candidate must be attentive, courteous, well-presented, and able to multitask in a fast-paced environment.

Key Responsibilities

• Greet and welcome guests warmly as they arrive.
• Present menus and provide detailed information when requested (e.g., portion size, ingredients, or food allergies).
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and drinks promptly and professionally.
• Check on guests regularly to ensure satisfaction and address any concerns.
• Set up dining tables with clean linens, cutlery, glassware, and condiments.
• Clear tables and reset them for the next guests.
• Ensure cleanliness and organization of the dining area at all times.
• Process payments (cash, POS, or other methods).
• Follow health, safety, and hygiene standards.
• Work closely with kitchen and bar staff to ensure smooth service.
• Assist with closing duties, including cleaning, restocking, and reporting.

Requirements

• Previous experience as a waiter/waitress is an advantage.
• Excellent communication and customer service skills.
• Ability to multitask and stay calm under pressure.
• Good personal grooming and professional appearance.
• Basic math skills and familiarity with POS systems (added advantage).
• Ability to work flexible hours, including weekends and holidays
• proximity to work location(ogba,ojodu berger,akute,ikeja,ojota)axis..

Qualities Needed

• Friendly and welcoming personality.
• Attention to detail.
• Team-player attitude.
• Reliability and punctuality.
• Strong work ethic.

Education

• Minimum of SSCE certificate or equivalent.