Fresh Jobs at Eclat HR Consulting Ltd

Department: Food and Beverages

Job Title: Restaurant Manager

Industry: Hospitality
Report To: CEO

Location: Abuja

• Coordinate daily front and backend of the restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints and resolve customers concerns in a professional manner.
• Regularly review products quality and research new vendors.
• Organize and approve all leave requests, shifts, and exit.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste, control losses that arise from products wastages/damages product stock out,
• Create detailed reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g., discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operation
• Develop business strategies that will attract new customers, expand store, footfall, and enhance profitability.
• Ensure store compliance with sanitation, health and safety regulations and liaise with government agencies in a professional Manner.
• Regularly conduct trainings and mentorship programmes for team members.
• Monitor inventory levels and ensure that items ordered are supplied on time to avoid stock-out.
• Communicate new policies and relevant information to staff, giving correction and advice, and receiving feedbacks and answering questions concerning their challenges as it relates to their job and any other relevant issues.
• Other responsibilities as may be assigned from time to time.

Education and Work Experience:

• B.Sc. Degree in Business Administration; Hospitality Management or culinary schooling is a plus
• Minimum of 5 years’ work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role.
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Working knowledge of various computer software programs; MS Office and restaurant management software (OpenTable and Peach Works).

Requirements:

• Up to date with food and beverages trends and best practices.
• Ability to spot and resolve challenges efficiently.
• Mastery in delegating multiple tasks.
• Communication and leadership skills.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded.

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Department: Human Resources

Industry: Consulting
Report To: Managing Director

Location: Jahi, Abuja

Salary: N80,000

Key Responsibilities

We seek a Human Resource Generalist who can deliver or is willing to learn how to deliver on the following:

• Represent the company in management-employee relations while supporting the development and implementation of HR initiatives and system.
• Prepare, provide, and report information on data such as staff turnover, cost per hire, references, training hours per person, performance appraisal metrics etc.
• Provide consulting services on policies and procedures.
• Recruitment, job descriptions, creating adverts, and managing the hiring process.
• Coordinate interviews and screening candidates.
• Prepare reports and evaluation sheet.
• Analyze and monitor leave request and approval.
• Manage payroll, staff benefits and performance bonuses.
• Evaluate staff performance and carryout performance appraisal management processes.
• Create and implement effective on-boarding process.
• Oversee training and development programs.
• Assist in the management of disciplinary and grievance issues.
• Communicate in a professional manner via emails and otherwise.
• Review employment and working conditions to ensure legal compliance.
• Develop templates to ease workflow.
• Maintain client relationship.
• Suggest and advice the management team on various ways to improve.

Education and Work Experience:

• Bachelor's degree or equivalent experience in Human Resources, Business management, Administration, or related area.
• 2 years of experience working as an HR generalist (Minimum Requirement).
• Strong interpersonal and communication skills.
• 2 years of prior relevant experience in Human Resources Management department (Mandatory).
• Must have experience in using HR software and management tools.
• Master’s in human resource management or related fields is an added advantage.

Requirements:

• Previous experience working as an HR generalist.
• Ability to recognize the value and responsibility of working in a team actively supports and develops team members, quick to identify and solve any issues.
• Demonstrate an understanding of personalities and behavioural styles to work collaboratively with a variety of people and to make informed decision around resource planning, reporting structures and relationships.
• The ability to inspire confidence of top executives through timely delivery of information and plans.
• Understanding of all legal implications, ability to plan resources accordingly and comply with legal obligations and all labour laws in Nigeria.
• Strong working knowledge of employment law issues and the ability to apply these to a variety of situations.
• Familiar with best practice redundancy processes and experienced in coaching managers through this and leading where necessary.
• Knows and applies solid evidence-based approaches to staff recruitment and retention in a way that is flexible and appropriate to the level of the job.
• Ability to coordinate and network effectively.
• Knowledge to Nigeria labour law, tax law and other regulations.
• Must have relevant experience in using HR software and management tools.