Job Openings at Cedarcrest Hospitals

PURPOSE OF THE ROLE

• The Quality Control Manager is responsible for overseeing and ensuring the quality and safety of all services, processes, and products in Cedarcrest Hospitals.
• The quality control manager is responsible for monitoring and proposing updated policies and procedures to improve quality assurance and collaborating with various departments to identify areas for improvement, establish quality metrics, and drive continuous improvement across Cedarcrest Hospitals.

KEY PERFORMANCE AREAS

Hospitals:

• Develop and implement quality control procedures and policies for all branches of the hospitals.
• Monitor compliance with regulatory standards, industry guidelines, and internal policies.
• Reviewing services received with services promoted at the hospitals.
• Setting up complaints and feedback processes with a clear flow from units right up to the COO.
• Ensuring clients are aware of the details of the complaint and feedback processes within the hospitals.
• Conduct regular audits and inspections to identify potential quality issues and non-compliance.
• Collaborate with department heads and staff to establish quality metrics, goals, and performance indicators.
• Prepare reports and presentations on quality control performance and initiatives for senior management.
• Inspecting complaints and reporting to the COO on them for action.
• Proposing improvements to customer service and service delivery.
• Updating job knowledge by engaging in educational opportunities and regular training
• Attending meetings with customers, as per the COO’S request.
• Proposes the update or set-up of quality assurance policies and procedures.
• Stay up to date with industry trends, advancements, and regulatory changes related to quality control.
• Compiles statistical data from audits and writes narrative reports summarizing quality assurance findings.
• Periodic reports to the board of directors.

HIERARCHY

• This role reports to the Chief Operating Officer.

EDUCATION, CERTIFICATION, AND EXPERIENCE REQUIREMENTS

• Bachelor’s Degree in Finance, I.T., Accounting, or a related field.
• 3-5 years of experience in hospital settings is an added advantage.
• The ability to work on Microsoft Office software is a must.
• Understands the hospital business environment.

PROFILE REQUIREMENTS

• Strong verbal and written communication skills.
• High attention to detail and excellent analytical skills.
• Excellent interpersonal skills.

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PURPOSE OF THE ROLE

As the HQ Procurement Officer for Cedarcrest, you will work with HQ Procurement Manager to execute all the procurement needs of the hospitals and the Head Office. Your role will involve the following:

• Implementing procurement strategies.
• Managing supplier relationships.
• Optimizing costs.
• Ensuring the availability of high-quality supplies for the hospitals.

KEY RESPONSIBILITIES:

Responsibilities:

Procurement Strategy and Planning:

• Implement procurement strategies as developed by the Procurement Committee and HQ Procurement Manager.
• Plan and execute procurement activities promptly to ensure an uninterrupted supply of supplies.

Supplier Management and Relationships:

• Support the HQ Procurement Manager to manage all the suppliers and service providers with agreed KPIs.
• Negotiate contracts and pricing agreements as directed by HQ Procurement Manager.

Cost Optimization and Budgeting:

• Work with HQ Procurement Manager in managing Cedarcrest's cost of sales for all our services. Also, manage the procurement budgets across all the locations.
• Implement cost-saving initiatives without compromising on the quality of products and services.
• Analyze pricing trends, negotiate discounts, and optimize procurement costs.

Inventory Management and Supply Chain:

• Implement effective inventory management strategies for all supplies.
• To work with the HQ Store Manager in maintaining economic order levels for Cedarcrest stocks.
• Collaborate with internal stakeholders to forecast demand, prevent stockouts, and minimize wastage.

Compliance and Quality Assurance:

• Stay updated on regulatory requirements related to all items on our procurement list.
• Ensure all procurement activities comply with legal, ethical, and quality standards.
• Conduct quality checks and inspections at the point of delivery of goods to HQ Central Store.

Contract Management:

• Monitor contract compliance and resolve any issues or disputes that may arise as directed by HQ Procurement Manager.
• Collaborate with legal and compliance teams to ensure contract adherence and mitigate risks.

Performance Measurement and Reporting:

• Establish key performance indicators (KPIs) to measure procurement performance.
• Monitor and report on cost savings, supplier performance, inventory turnover, and contract compliance KPIs.

Technology and Process Improvement:

• Identify opportunities for process improvement and automation of procurement processes.
• Evaluate and implement procurement software or tools to streamline processes and enhance efficiency.
• Leverage data analytics to optimize inventory levels, identify cost-saving opportunities and improve decision-making.

HIERARCHY

• This role reports to the HQ Procurement Manager

KEY PERFORMANCE INDICATOR

Key Performance Indicators (KPIs) help measure your effectiveness and the success of your procurement efforts.

You will be measured on the following KPIs for your role:

• Cost Savings
• Supplier Performance/prompt delivery
• Procurement Cycle Time
• Contract Compliance
• Stakeholder Satisfaction
• Purchase Order Accuracy
• Supplier Diversity and Inclusion
• Process Efficiency
• Procurement Cost as a Percentage of Revenue

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in Pharmacy, Business Administration, Supply Chain Management, or a related field.
• A Pharmacy Technician with proven procurement knowledge and experience can apply.
• Proven experience as a procurement officer or in a similar role, preferably within a healthcare or manufacturing sector.
• Sound knowledge of pharmaceutical procurement regulations, best practices, and industry trends will be an advantage.
• Strong negotiation and contract management skills.
• Effective communication and interpersonal skills.
• Proficiency in procurement software and Microsoft Office Suite.
• Certification in procurement (e.g., CSCP, CPM, or CPSM) will be an added advantage.

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PURPOSE OF THE ROLE

As the HQ Logistic Officer for Cedarcrest, you will work with HQ Administrative Manager to execute all the logistics needs of the hospitals and the Head Office. Your role will involve the following:

• Coordinating all logistics operations
• Implementing logistics strategies.
• Ensuring efficient supply chain operations,
• Maintaining accurate inventory records.
• Ensuring the availability of high-quality supplies for the hospitals.
• Ensure timely delivery of goods and services.

KEY RESPONSIBILITIES:

Responsibilities:

Logistics Planning and Coordination:

• Develop and implement logistics strategies, policies, and procedures to optimize operations.
• Coordinate with different departments to ensure timely and accurate delivery of goods and services.
• Collaborate with vendors, suppliers, and service providers to negotiate contracts and maintain effective relationships.
• Monitor logistics performance indicators and implement corrective actions as needed.
• Coordinate with transportation providers to optimize routes and schedules.

Transportation and Freight Management:

• Coordinate with transportation providers to arrange the movement of goods, ensuring timely and cost-effective delivery.
• Manage shipping documentation, including customs clearance and import/export procedures.
• Monitor transportation costs, negotiate rates, and implement measures to reduce expenses.
• Evaluate the performance of transportation providers and make recommendations for improvement.

Inventory Management:

• Conduct regular stock assessments and coordinate with procurement to ensure adequate inventory levels.
• Implement measures to optimize inventory turnover and reduce carrying costs.
• Coordinate with finance and accounting teams to ensure accurate valuation of inventory.

Warehouse or Store Management:

• Supervise the warehouse operations, including receiving, storage, and dispatching of goods.
• Develop and implement warehouse processes and procedures to maximize efficiency and minimize errors.
• Ensure proper labeling, packaging, and handling of goods to prevent damage or loss.
• Implement safety procedures and ensure compliance with health and safety regulations.

Reporting and Analysis:

• Prepare regular logistics reports, including key performance indicators, to monitor operational efficiency.
• Conduct data analysis to identify areas for improvement and implement process enhancements.
• Provide recommendations for cost-saving initiatives and operational optimization.

HIERARCHY

This role reports to the HQ Administrative Manager

KEY PERFORMANCE INDICATOR

Key Performance Indicators (KPIs) help measure your effectiveness and the success of your procurement efforts. You will be measured on the following KPIs for your role:

• On-Time Delivery
• Order Accuracy
• Inventory Turnover
• Cycle Time
• Transportation Cost
• Supplier Performance
• Customer Satisfaction
• Cost per Order
• Return Rate

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in logistics, supply chain management, or a related field.
• Proven experience in logistics operations, preferably in a supervisory role.
• Sound knowledge of logistics principles, processes, and best practices.
• Familiarity with inventory management systems and warehouse operations.
• Proficiency in using logistics and supply chain management software.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Attention to detail and strong organizational skills.

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PURPOSE OF THE ROLE

As the HQ Technical Service Manager for Cedarcrest, you will be responsible for providing strategic oversight and guidance to the technical service department across all hospital locations and the Head Office. Your role will involve the following:

• Developing and implementing standardized policies and procedures
• Managing technical service initiatives and projects
• Supporting the effective management of medical equipment and systems
• Project management
• Training and development

RESPONSIBILITIES:

Technical Service Department Management:

• Provide leadership and strategic direction to the technical service department across all hospital locations.
• Develop and implement standardized policies, procedures, and guidelines for equipment maintenance, repair, and calibration.
• Ensure consistency in technical service practices, processes, and quality standards across all hospital locations.
• Collaborate with the technical service managers at each hospital to optimize departmental operations and resource allocation.

Regulatory Compliance and Standards:

• Ensure compliance with regulatory standards, guidelines, and accreditation requirements related to medical equipment management and safety.
• Stay updated with industry regulations, technological advancements, and best practices in equipment maintenance and management.
• Provide guidance and support to technical service teams to address compliance-related issues and implement corrective actions.
• Collaborate with the Quality Assurance department to support audits and inspections related to technical service activities.

Equipment Management and Planning:

• Oversee the implementation of a comprehensive equipment management program across all hospital locations.
• Collaborate with clinical and administrative stakeholders to forecast equipment needs, plan procurement, and manage equipment lifecycle.
• Monitor equipment performance, utilization, and maintenance history to identify trends and opportunities for improvement.
• Develop and implement strategies for equipment standardization, consolidation, and cost optimization.

Project Management and Initiatives:

• Lead technical service initiatives and projects at the organizational level, such as the implementation of new systems or technology upgrades.
• Collaborate with cross-functional teams to define project goals, scope, timelines, and resource requirements.
• Ensure effective project execution, including project planning, budgeting, risk assessment, and stakeholder communication.
• Monitor project progress, identify potential bottlenecks, and implement mitigation strategies to ensure successful project outcomes.

Training and Development:

• Identify training and development needs for technical service staff across all hospital locations.
• Develop training programs, workshops, and knowledge sharing platforms to enhance the skills and competencies of technical service teams.
• Foster a culture of continuous learning and professional growth within the technical service department.
• Stay abreast of emerging technologies and industry trends, and provide guidance on their adoption and integration within the organization.

HIERARCHY

This role reports to the Chief Operating Officer

KEY PERFORMANCE INDICATORS

Key Performance Indicators (KPIs) help measure your effectiveness and the success of your procurement efforts. You will be measured on the following KPIs for your role:

• Equipment Uptime
• Mean Time to Repair (MTTR)
• Preventive Maintenance Compliance
• Regulatory Compliance
• Equipment Calibration Compliance
• Customer Satisfaction
• Budget Adherence
• Team Performance
• Training and Development
• Equipment Lifecycle Management

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related field. A Master's degree is preferred.
• Proven experience in managing technical service operations in a healthcare setting, preferably in a multi-site hospital environment.
• Strong knowledge of medical equipment maintenance, repair, and calibration processes.
• Familiarity with relevant regulations, standards, and best practices in healthcare technology management.
• Excellent leadership, communication, and interpersonal skills.
• Strong project management skills, including planning, execution, and monitoring.
• Ability to collaborate and work effectively with cross-functional teams.
• Proficiency in using computerized maintenance management systems (CMMS) and equipment tracking software.
• Ability to travel to different hospital locations as required.

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PURPOSE OF THE ROLE

• The store officer receives and records new stock as it’s delivered and shipped out. Examine the levels of supplies and raw materials to determine shortages. Analyze different suppliers to obtain the best cost-effective deals as directed by the Store Manager.

KEY PERFORMANCE AREAS

• Design and implement an inventory tracking system to optimize inventory control procedures.
• Examine the levels of supplies and raw materials to determine shortages.
• Prepare detailed reports on inventory operations, stock levels, and adjustments.
• Perform daily analysis to predict potential inventory problems.
• Analyze different suppliers to obtain the best cost-effective deals.
• Establish and maintain a backup source for high-demand drug items.
• Assesses inventory reports and order patterns to identify items needing automatic, recurring delivery.
• As needed, communicate with the Procurement Manager regarding new items, changes of location, counts, etc.
• Conduct spot audits of physical inventory.
• Conduct annual inventory audits at each business unit.
• Devise ways to optimize inventory control procedures.
• Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.
• Collaborate with hospital inventory employees and other staff to ensure business goals are met.
• Forecast supply and demand to prevent overstocking and running out-of-stock
• Enter purchase details (vendor information, invoices, and pricing) into internal databases.
• Place orders to replenish merchandise as needed
• Track shipments and address any delays
• Oversee the storage of products, particularly fragile items.
• Evaluate suppliers’ offers and negotiate profitable deals.
• Coordinate regular inventory audits.
• Liaise with warehouse staff and other internal teams to test products’ quality (status upon delivery and storage conditions)
• Keep updated inventory records (including daily shipments)
• Ensure purchases are within the budget.
• Perform any other task that may be assigned.

HIERARCHY

• This role reports to the Store Manager

EDUCATION, CERTIFICATION, AND EXPERIENCE REQUIREMENTS

• BSc/BA in business administration, logistics or relevant field.
• A minimum of 2 years’ experience.
• Proven experience as an inventory manager or similar position.
• Excellent knowledge of data analysis and forecasting methods.
• Working knowledge of inventory management software (e.g., ERP)
• Ability to accurately track inventory and create reports.
• Thorough understanding of inventory policies and procedures.
• At least one year of supervisory experience is preferred.

PROFILE REQUIREMENTS

• An analytical mind with strong math skills.
• Excellent organizational and planning skills.
• Outstanding communication and interpersonal abilities.
• Reliable and trustworthy.

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PURPOSE OF THE ROLE

• The Store Assistant reports to the Store Manager. The store assistant is responsible for supporting the efficient and effective operation of store in Cedarcrest Hospitals, assist the store officer with inventory management, receiving and distributing supplies, maintaining records and ensuring a well-organized and proper stocked stored environment, and also meet the supply needs of various hospitals department.

KEY PERFORMANCE AREAS

• Assist with inventory control and updating inventory systems,
• Monitor stock levels and notify the store manager of any shortage or excessive stock levels.
• Prepare detailed reports on inventory operations, stock levels, and adjustments.
• Perform daily analysis to predict potential inventory problems.
• Collaborate with hospital departments to understand their supply needs and ensure timely delivery of requested items.
• Pick and pack supplies accurately according to requests, ensuring proper labeling and documentation.
• Delivery of supplies to various hospital departments while adhering to safety and infection control protocols.
• Maintain a clean, organized, and safe store environment.
• Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.
• Collaborate with hospital inventory employees and other staff to ensure business goals are met.
• Arrange and store supplies in designated locations, enduring efficient space utilization.
• Rotate stock to minimize expiration and ensure a first-in, first-out (FIFO) system.
• Perform regular checks on equipment and report any maintenance or repair needs.
• Oversee the storage of products, particularly fragile items.
• Record all incoming and outgoing supplies accurately and maintain proper documentation.
• Generate reports on inventory levels, usage, and other relevant metrics.
• Assist with data entry tasks, ensuring information is updated in the inventory management system.
• Adhere to hospital policies and procedures, including safety guidelines and infection control protocols.
• Follow proper handling, storage, and disposal procedures for different types of supplies.
• Stay updated on relevant regulations and standards related to inventory management and storage.
• Perform any other task that may be assigned

HIERARCHY

• This role reports to the Store Manager

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS

• ND in Business Administration, or relevant field.
• A minimum of 2 years’ experience in hospitals settings is an added advantage.
• Experience in storekeeping and warehouse is an added advantage.
• Familiarity with inventory management systems and basic computer skills
• Ability to lift and carry heavy objects and work in a physically demanding environment.

PROFILE REQUIREMENTS

• An analytical mind with strong math skills.
• Excellent organizational and planning skills.
• Outstanding communication and interpersonal abilities.
• Reliable and trustworthy.

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PURPOSE OF THE ROLE

• As a HQ Procurement Manager for Cedarcrest Hospitals, your role would involve developing, deploying and monitoring the procurement process across multiple locations within the Cedarcrest Hospitals group. You would be responsible for ensuring efficient and cost-effective procurement practices while maintaining quality standards and making sure the hospitals have all the supplies needed for operations. You would take charge of both local and overseas procurement needs of Cedarcrest.

KEY RESPONSIBILITIES:

• Procurement Strategy and Planning: Develop and implement a centralized procurement strategy that aligns with the overall goals and objectives of the Cedarcrest Hospitals group. This includes establishing standardized policies, procedures, and guidelines for procurement activities across all hospitals. Plan and forecast procurement needs based on the requirements of each hospital.
• Supplier Management: Identify, evaluate, and select suppliers and vendors for the group. Develop and maintain strong relationships with suppliers to ensure reliable and cost-effective supply chains. Negotiate contracts and manage vendor performance using agreed KPIs across all hospitals.
• Standardization and Consolidation: Promote standardization of procurement processes, products, and services across the group hospitals to achieve economies of scale and leverage buying power. Identify opportunities for consolidation and centralization of procurement activities where feasible.
• Budgeting and Cost Control: Collaborate with HQ Finance team to develop procurement budgets and control costs. Monitor expenses, identify cost-saving opportunities, and implement initiatives to optimize procurement spend across the group.
• Contract Management: Manage all SLAs with our strategic suppliers. Ensure compliance with contractual terms and conditions and manage any contract-related issues or disputes across the group. Collaborate with legal and compliance teams to ensure contract adherence and mitigate risks.
• Risk Management: Identify and mitigate procurement risks across the group hospitals. Stay updated on relevant regulations, industry trends, and best practices to ensure compliance and minimize risk exposure.
• Performance Evaluation and Reporting: Establish key performance indicators (KPIs) to measure and evaluate procurement performance across the group. Develop reporting mechanisms to provide insights into procurement activities, cost savings, vendor performance, and other relevant metrics.
• Training and Collaboration: Provide guidance and training to procurement team at each hospital to ensure consistent and effective procurement practices. Foster collaboration and knowledge- sharing among the procurement teams within the group.
• Technology and Process Improvement: Stay abreast of technological advancements in procurement and identify opportunities to leverage automation, data analytics, and digital tools to streamline processes and enhance efficiency across the group.
• Sustainability and Social Responsibility: Incorporate sustainability and social responsibility considerations into procurement decisions. Promote environmentally friendly practices, ethical sourcing, and diversity and inclusion initiatives within the supply chain.

HIERARCHY

• This role reports to the Chief Finance Officer

KEY PERFORMANCE INDICATOR

• Key Performance Indicators (KPIs) help measure your effectiveness and the success of your procurement efforts. You will be measured on the following KPIs for your role:
• Cost Savings
• Supplier Performance/prompt delivery
• Procurement Cycle Time
• Contract Compliance
• Stakeholder Satisfaction
• Purchase Order Accuracy
• Supplier Diversity and Inclusion
• Process Efficiency
• Procurement Cost as a Percentage of Revenue

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field. A master's degree is a plus.
• Proven experience as a procurement manager or in a similar role, preferably in a healthcare setting.
• In-depth knowledge of procurement best practices, regulations, and market trends.
• Strong negotiation and contract management skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Excellent leadership and team management abilities.
• Effective communication and interpersonal skills.
• Proficiency in procurement software and Microsoft Office Suite.
• Certification in procurement (e.g., CSCP, CPM, or CPSM) is desirable

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PURPOSE OF THE ROLE

• The store manager collaborates with the Procurement Manager and suppliers to ensure all shipments; delivery meets quality and safety standards.
• Receives and records new stock as it’s delivered and shipped out/in.
• Maintain a robust record to determine shortages, short-dated and reorder levels for all stock items.
• Coordinate and oversee all activities involved in identifying, acquiring, and distributing organization supplies.

JOB RESPONSIBILITIES

• Design and implement an inventory tracking system to optimize inventory control procedures.
• Oversee the daily workflow and schedules of the department.
• Collaborate with other departments and stakeholders to identify and maintain resources to establish and provide an adequate supply chain.
• Establish performance metrics for measuring, comparing, or evaluating factors affecting the supply chain.
• Develop and maintain detailed inventories of materials and supplies in and outside the hospital.
• Maintain the required quantity of supplies and materials to optimize services rendered.
• Analyze current inventories and procedures; suggests improvements to increase the efficiency of the supply chain and profitability for the organization.
• Develop processes to increase efficiency throughout the supply chain while ensuring quality and safety; implement subsequent process changes after obtaining approval from the COO.
• Collaborate with the procurement team to negotiate prices for goods and delivery with suppliers, vendors, and shipping companies.
• Monitor the performance of suppliers, assessing their ability to meet quality and delivery requirements; identify and qualify new suppliers in collaboration with the Procurement Manager.
• Prepare detailed reports on inventory operations, stock levels, and adjustments.
• Perform daily analysis to predict potential inventory problems.
• Establish and maintain a backup source for fast-moving items.
• Assess inventory reports and order patterns to identify items requiring urgent replenishment.
• As needed, communicate with the Procurement Manager regarding new items, location changes, counts, etc.
• Conduct spot audits of physical inventory.
• Conduct annual inventory audits at each business unit.
• Devise ways to optimize inventory control procedures.
• Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.
• Collaborate with hospital staff to ensure business goals are met.
• Performs additional related duties as assigned.

HIERARCHY

• This role reports to the Chief Operating Officer.

EDUCATION, CERTIFICATION, AND EXPERIENCE REQUIREMENTS

• BSc/BA in business administration, logistics, or relevant field.
• A minimum of 4 years’ experience.
• M.Sc. will be an added advantage.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Track record as a Store Manager or similar position.
• Excellent knowledge of data analysis and forecasting methods.
• Working knowledge of inventory management software (e.g., ERP)
• Ability to accurately track inventory and create reports.
• Thorough understanding of inventory policies and procedures.
• Excellent communication and interpersonal skills.
• At least one year of supervisory experience is preferred.

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PURPOSE OF THE ROLE

• As a Commercial Manager for Cedarcrest Hospitals, your primary responsibility is to oversee the organization's commercial operations and drive its financial growth.
• Your role involves managing various aspects of the hospital's business functions, including sales, marketing, revenue generation, and customer relationships.

KEY RESPONSIBILITIES

• Strategic Planning: Develop and implement commercial strategies aligned with the hospital's goals and objectives. This includes identifying opportunities for growth, market expansion, and revenue optimization.
• Sales and Business Development: Lead the sales team in developing and executing effective sales strategies to attract new clients and maintain existing customer relationships. Identify potential business opportunities and establish partnerships with other healthcare providers, insurance companies, and corporate clients.
• Marketing and Branding: Collaborate with the marketing team to create and execute comprehensive marketing campaigns that promote the hospital's services, increase brand awareness, and drive patient acquisition. Monitor market trends and competitor activities to ensure a competitive edge.
• Financial Management: Develop and manage the hospital's commercial budget, including revenue forecasting, expense control, and financial analysis. Implement pricing strategies and monitor financial performance to achieve profitability targets.
• Contract Negotiation: Negotiate contracts with clients, suppliers, and vendors to ensure favourable terms and conditions for the hospital. Collaborate with the legal department to review and finalize agreements while mitigating risks.
• Customer Relationship Management: Maintain strong relationships with key clients, addressing their needs and ensuring high customer satisfaction. Implement customer retention strategies and resolve any commercial issues that arise.
• Team Management: Provide leadership and guidance to the commercial team, including sales representatives, marketing professionals, and administrative staff. Set performance targets, conduct regular performance evaluations, and provide training and development opportunities.
• Compliance and Regulations: Stay up-to-date with relevant laws, regulations, and industry standards about commercial operations in the healthcare sector. Ensure the hospital's compliance with these requirements, including data protection and privacy regulations.
• Reporting and Analysis: Prepare regular reports on commercial performance, market trends, and financial metrics for presentation to the management team. Analyze data to identify areas for improvement and develop actionable strategies.
• Attend conferences and professional association meetings and promote Cedarcrest Hospitals' products, solutions and brand.
• Perform any other job that may be assigned.

HIERARCHY:

• This role reports to the Chief Operating Officer.

KEY PERFORMANCE INDICATORS (KPIs):

Key Performance Indicators (KPIs) help measure your efforts' effectiveness and success. You will be measured on the following KPIs for your role:

• Revenue Growth
• Customer Satisfaction
• Sales Performance
• Cost Control
• Contract Performance
• Market Share
• Competitive Analysis
• Compliance Adherence
• Return on Investment (ROI)

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS

• MBA Business Administration, Finance, Marketing, Economics or its equivalent.
• Minimum of five years of experience in business Development, sales, or marketing.
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proven sales track record and strong coaching skills
• Excellent analytical, written and verbal communication skills
• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines; detail oriented
• Ability to work effectively in a fast-paced environment