Store Manager at Cedarcrest Hospitals

PURPOSE OF THE ROLE

• The store manager collaborates with the Procurement Manager and suppliers to ensure all shipments; delivery meets quality and safety standards.
• Receives and records new stock as it’s delivered and shipped out/in.
• Maintain a robust record to determine shortages, short-dated and reorder levels for all stock items.
• Coordinate and oversee all activities involved in identifying, acquiring, and distributing organization supplies.

JOB RESPONSIBILITIES

• Design and implement an inventory tracking system to optimize inventory control procedures.
• Oversee the daily workflow and schedules of the department.
• Collaborate with other departments and stakeholders to identify and maintain resources to establish and provide an adequate supply chain.
• Establish performance metrics for measuring, comparing, or evaluating factors affecting the supply chain.
• Develop and maintain detailed inventories of materials and supplies in and outside the hospital.
• Maintain the required quantity of supplies and materials to optimize services rendered.
• Analyze current inventories and procedures; suggests improvements to increase the efficiency of the supply chain and profitability for the organization.
• Develop processes to increase efficiency throughout the supply chain while ensuring quality and safety; implement subsequent process changes after obtaining approval from the COO.
• Collaborate with the procurement team to negotiate prices for goods and delivery with suppliers, vendors, and shipping companies.
• Monitor the performance of suppliers, assessing their ability to meet quality and delivery requirements; identify and qualify new suppliers in collaboration with the Procurement Manager.
• Prepare detailed reports on inventory operations, stock levels, and adjustments.
• Perform daily analysis to predict potential inventory problems.
• Establish and maintain a backup source for fast-moving items.
• Assess inventory reports and order patterns to identify items requiring urgent replenishment.
• As needed, communicate with the Procurement Manager regarding new items, location changes, counts, etc.
• Conduct spot audits of physical inventory.
• Conduct annual inventory audits at each business unit.
• Devise ways to optimize inventory control procedures.
• Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.
• Collaborate with hospital staff to ensure business goals are met.
• Performs additional related duties as assigned.

HIERARCHY

• This role reports to the Chief Operating Officer.

EDUCATION, CERTIFICATION, AND EXPERIENCE REQUIREMENTS

• BSc/BA in business administration, logistics, or relevant field.
• A minimum of 4 years’ experience.
• M.Sc. will be an added advantage.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Track record as a Store Manager or similar position.
• Excellent knowledge of data analysis and forecasting methods.
• Working knowledge of inventory management software (e.g., ERP)
• Ability to accurately track inventory and create reports.
• Thorough understanding of inventory policies and procedures.
• Excellent communication and interpersonal skills.
• At least one year of supervisory experience is preferred.