At Credit Wallet we are determined to make financial loans accessible to those who need it most. You can apply for a Credit Wallet loan from the comfort of your own home, anytime of the day.
Read more about this company
We are seeking a highly skilled, motivated, and experienced quality control specialist to join our dynamic team.
As a quality assurance specialist for our fintech company, your role would be pivotal in ensuring that all products, services, and processes meet the required standard of quality and compliance.
Key Responsibilities
Identify, collect, process, and analyse of data, according to the established protocol, procedures & standards as appropriate to specific objectives of the product.
Ensures that all best practices, standard routines and compliances are adhered to by close monitoring of requirements and advising on the corrective action to be taken in case of deviations.
Review and report non-conformities including product standard deviation, product recalls and customer complaints.
Develop and implement quality control standards
Continually assess, refine quality control processes and maintain accurate records and provide regular reports
Conduct thorough testing and validation of company’s products, applications, and software systems to identify defects, bugs, and vulnerabilities.
Perform risk assessments to identify potential risks to the company's systems, data, and operations, and develop strategies to mitigate these risks.
Monitor regulatory requirements and ensure that the company's products and processes comply with relevant laws and regulations in the financial industry.
Maintain detailed documentation of quality control processes, test results, and compliance efforts. Generate reports for management and regulatory authorities as required.
Continuously assess and improve quality control processes and procedures to enhance efficiency and effectiveness.
Collaborate with cross-functional teams including software developers, product managers, compliance officers, and legal counsel to ensure alignment on quality control standards and objectives.
Analyze customer feedback and complaints related to product quality and usability, and work with relevant teams to address issues and implement improvements.
Ensure that appropriate security measures are in place to protect sensitive financial data and prevent unauthorized access or breaches
Job Benefits
Competitive Salary: We know competitive pay is essential. That's why we offer salaries that stand out, reflecting both industry benchmarks and your individual value.
Health Insurance: We provide comprehensive health insurance benefits to ensure the well-being of our employees. Our health insurance plan encompasses a range of medical services, offering financial security and support for your healthcare needs.
Performance Bonus: We recognize and reward our employees who have performed exceptionally well, our periodic performance bonuses reward employees and teams who have gone over and beyond to achieve their individual and team goals.
Year-End 13th Month Bonus: As part of our commitment to recognizing and appreciating the hard work and dedication of our employees, we provide an additional financial benefit in the form of a 13th-month salary. This year-end bonus is one way we acknowledge and appreciate our employees for their commitment all year long.
Leave Allowance: We acknowledge the significance of our employees taking breaks for rejuvenation. Alongside the annual leave entitlement, we offer leave allowance to ensure our employees enjoy their annual leave to the fullest.
Employee Investment Advantage: We offer our people the opportunity to invest in the company with a special advantage - the privilege of enjoying a higher interest rate on their investments compared to external individuals. This exclusive benefit is designed to empower our team members and align their financial success with the success of the company.
Qualifications
Bachelor’s degree or HND in Quality Control or related field
Minimum 4-6 years' experience in quality control leadership
Expert knowledge of quality control standards and processes
Strong leadership, problem-solving, and analytical skills
We are seeking a highly skilled, motivated, and experienced sales lead to join our dynamic team.
The sales lead will be responsible for leading a team of sales representatives and driving revenue growth through strategic planning, effective sales strategies and exceptional leadership.
Key Responsibilities
Identify and engage potential clients, establishing strong relationships.
Understand client needs and provide tailored solutions to meet their requirements.
Present our products and services in a compelling and professional manner.
Collaborate with the sales team to develop effective strategies and achieve sales targets.
Lead, motivate, and coach a team of sales representatives to achieve and exceed sales targets.
Develop and implement strategic sales plans to expand the customer base and increase revenue.
Identify new business opportunities and market trends to capitalize on growth potential.
Build and maintain strong relationships with key clients and stakeholders.
Provide ongoing training, support, and guidance to sales team members to enhance their skills and performance.
Monitor sales performance metrics and KPIs to track progress and identify areas for improvement.
Collaborate with marketing, product development, and other cross-functional teams to align sales strategies with overall business objectives.
Prepare regular reports and presentations on sales activities, performance, and forecasts for management.
Stay updated on industry trends, competitor activities, and market changes to inform sales strategies and decision-making.
Ensure compliance with company policies, procedures, and regulatory requirements.
Keep records of calls and sales and note useful information
Qualifications
Minimum of a BSc in sales or a related field.
Minimum of 4-6 years experience in sales in service-based industries.
Excellent communication, negotiation, and presentation skills.
Sales-driven mindset, motivated to achieve business objectives.
Proficient in Microsoft office tools
Exceptional organizational and time management skills.
Proven track record of meeting or exceeding sales targets.
Strong problem-solving skills and ability to think on your feet.
Ability to work independently and as part of a team.
Ability to learn about products and services and describe/explain them to prospects
Method of Application
Use the link(s) below to apply on company website.
How to Build a Retention Strategy that WorksIn this article, you’ll learn how to build a retention strategy that works and keeps your employees invested in your organisation's success.
Gmail
Yahoomail