Job Offers at Food Concepts Plc

Job Purpose

• The Associate will be directly responsible for strict compliance with Quality, environmental, Health and Safety, and regulatory matters support in the assigned region/patch

Core Responsibilities and Key Result Areas

• To strictly adhere to statutory and regulatory requirements in Lagos stores and Pie production unit.
• To adhere to all the safety and environment regulations within and around the production area (PPU) and all the company brands (CR stores, Pie Express and Chopbox)
• To ensure discipline in all the FC department in the region, example: wearing uniform, wearing of badges, using of proper tools, and to ensure that all safety requirements are met.
• To ensure effective co-ordination with all the sections within the region (Lagos) FC units, for effective service to other departments/divisions/units.
• To ensure calibration of all the measuring and weighing equipment under direct control of the shared service division are carried out regularly and recommends such to other departments.
• To ensure good housekeeping and cleanliness in the area of control all the time.
• To submit the required reports example: daily, weekly, monthly or any periodic reports to the superior.
• To strictly adhere to the requirements of the ISO 9001, 14001, 22000, and 45000 and other company adopted quality/operation management system.
• To ensure and maintain all operations, and technical document assigned to him/her.
• To ensure strict conformity to cGMP, and GHP always
• To ensure conformity of all raw materials and packaging materials to specifications before usage in the production shop floor (Pie production unit), and CR Stores.
• To ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch.
• The staff should develop a measurable standard for materials and processes assigned to him/her.
• The staff should report any non – conformity beyond his competence to the Superior without assumption.
• To cater for regulatory activities with the government agencies.
• The staff is duty bound to maintain confidentiality of all technical information or documentation at his disposal.

Direct Reports:

• Quality Control Officer
• QC Operatives
• QC interns

Key Performance Indicators

• Efficiency Indicator – Productivity
• Impact Indicator – Customer satisfaction and Fidelity
• Effectiveness Indicator - Value
• Customer service Indicator – Customer complaints
• Safety Indicator – Quality/Safety

Job Specifications
Educational Requirements:

• A minimum of a Bachelor’s Degree in Natural / Physical Science or Manufacturing management is required.

Professional Requirements:

• Possession of any relevant certification such as Six Sigma, Quality Engineer or Quality Auditor is essential.

Experience Requirements:

• Minimum of 3 - 4 years’ experience in similar role

Decision Expectations:

• Investigate conformance to Company specification and deliverables.
• Report Quality or Safety issues to ensure conformance to Specifications and quality deliverables

Knowledge Requirements:

• Knowledge of food operations
• Knowledge of current Good Hygiene practice
• Knowledge of relevant regulatory standards and requirements
• Knowledge of Quality Assurance policies and procedures and Safety – Food, Fire, Occupational Health and Environment
• Knowledge of tools, methods and concepts of quality assurance

Working Conditions

• Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. Job role is largely field work, overtime may also be required in this role, for example, during new Store Openings.

Contacts and Purpose of Contact
Internal Contacts (most frequent contacts):

• Line Managers
• Store Employees
• Employees

Purpose of Contact:

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters

External Contacts (most frequent contacts):

• Service Providers/ Vendors.

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Job Purpose

• To ensure the Company has talent pipeline by sourcing and acquiring qualified candidates for both present and future people need for the Business Divisions

Core Responsibilities and Key Result Areas
Recruitment and Resource Planning:

• Provide people for all vacancies that exist in the division
• Ensure only credible employees are recruited any given time
• Co-ordinate the requirement and availability of talent for the business division
• Provide people for all vacancies that exist in the division and ensure only credible employees are recruited any given time
• Ensure staff onboarding and make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
• Ensure HR Reporting Matrix, monitor the labour value of the division and ensure employees’ contribution to the company reflects a positive impact.

Recruitment Documentation and Activities:

• Ensure all recruitment activities are in compliance with the Company policies and procedures
• Manage the recruitment process by ensuring all vacant roles are budgeted for/employee request form for unbudgeted role, placing job vacancies, co-ordinating interviews including personality assessment program for stores, candidate care program, medical checks i.e. food handler test etc
• Ensure only credible employees are recruited any given time
• Responsible for all recruitment documentation and checks such as Personal Bio data form, Guarantor checks, Reference checks, onboarding documentation i.e. Acknowledgement of Staff handbook, Code of business conduct and others, HR Spicy box containing relevant information for store opening, verifying all information supplied by candidates are correct and issuance of offer letter
• Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
• Recruitment reporting such as Recruitment tracker, work force planning indicating targeted number of recruitment versus actual, time to fill vacancies tracker, family tree update etc

Recruitment and Selection Process:

• Ensure candidate talent pipelines through sourcing channels including targeted recruitment campaigns, internet searches, networking groups, social media, database search, referrals and advertising.
• Maintain an applicant tracking process that ensures that quality candidate are shortlisted on time and within budget
• Conduct thorough pre-screening of candidates as required and provide detailed documentation and recommendations to line managers
• Manage new employees’ orientation programs ensuring that the programs stimulate positive attitude towards the Company goals.
• Maintain a reporting system that shows vacancies filled in relations to headcount budgeted by each business division
• Ensure talent pipeline both internal and external for each business division in terms of CV pool and ready to hire candidates
• Ensure compliance to the labor laws of the government in relations to recruitment process and practice
• Ensure employees and expatriates are aware of the laws of the government and that they comply adequately thereafter avoiding company representation of defaults.
• Ensure adequate compliance to all company policies, internal control processes and approved processes
• Perform any other related task as may be assigned from time to time

Key Performance Indicators:

• Time to fill vacancy
• Number of Qualified Candidates per post
• % of position filled over required talent
• Acceptance Rate against target
• Sourcing Channel Efficiency
• % of new hires that exited the business before confirmation
• Manage the cost of hiring within the stipulated/agreed budget
• Compliance with regulatory stipulations

Job Specifications
Educational Requirements:

• Minimum of University Degree or equivalent in Industrial Relations and Labour or its equivalent

Professional Requirements:

• Membership of the CIPM, or any other related professional qualification is required.

Experience Requirements:

• Minimum of 3 - 5 years working experience in retail business or related industry

Decision Expectations:

• Recommend the best resources for the business
• Provides recommendations/ advice to the management on employee related matters
• Provides customer-focused HR Services

Knowledge Requirements:

• Applicant Tracking System
• Must be able to work autonomous handling a number of complex tasks and recruitment projects at the same time
• Communication
• Negotiation & Influencing
• Talent Sourcing
• Interviewing & Assessment
• Recruitment Analytics
• Planning, Scheduling, Controlling & Coordinating
• Problem-Solving Skills
• Relationship Management

Working Conditions

• Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
• This role is largely office-based, although may require visiting of business stores to check on employee performance.
• It can be demanding especially during peak periods such as, salary dates where jobholder bears the brunt of ensuring salaries of staff are processed accurately and received on time.

Contacts and Purpose of Contact
Internal Contacts (most frequent contacts)

• Line Managers
• Store Employees
• Employees

Purpose of Contact:

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters

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Key Responsibilities

• Processing of suppliers / vendor invoices for payment
• Maintaining the creditors’ schedule
• Ensure daily/weekly collection of Bank statements and   confirmation of cheques
• Manage all forms of payment (internet banking, Remita, interswitch etc)
• Keeping the financials documents organized and filed
• Detect and eliminate errors in payment request
• Confirm all retirement before another cash advance is processed for a staff
• Ensure posting of items received by the store into appropriate Trade Creditor’s account
• Verify all intercompany transactions across businesses - review and sign off on all intercompany transactions across the divisions
• Confirm on monthly basis that charges on COT and Interest are in line with the agreed rate.
• Perform any other related duties from time to time

Key Performance Indicators:
Outputs/ Frequency

• Daily Cash Position: Daily (12 noon)
• Review of Bank Reconciliation Statements: Weekly (WD 2)
• Bank Charges/Interest Verification Report: Monthly (WD 5)
• Report on Fixed Deposit: Monthly (WD 5)
• Treasury Sectional Report: Monthly (WD 5)

Skills, Competencies and Requirements
Educational Qualifications/Experience:

• Minimum of University Degree or HND Accounting, Finance or related discipline
• Minimum of 1 years post professional qualification experience.

Functional Competencies/Requirements:

• Skill to improve risk management through reduction/transparency of cash balances
• Banking transaction execution and settlement skill
• Cash and investment reporting skill
• Compliance to audit observation as to the segregation of duties with reference to back office functionality of recording transactions through a systematic driven authorization/execution process

General Management Competencies/Requirements:

• Strong Oral and Written Communication skills
• Good Presentation Skills
• Relationship Management
• Strong Problem solving skills
• Ability to plan, schedule and coordinate effectively

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and able to adapt quickly to changing priorities
• Ability to cope with and work under pressure.