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  • Posted: Feb 23, 2026
    Deadline: Not specified
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  • Elizabeth Maddeux Limited was established to address the human resource challenges faced by small and medium-scale enterprises. Our goal is to facilitate organizational growth by providing comprehensive human resource services. We specialize in industries such as banking and non-banking financial institutions, pharmaceuticals, fast-moving consumer goods, man...
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    Production Manager

    Job Summary

    • We are seeking an experienced Production Manager who will be responsible for planning, coordinating, and overseeing daily production activities to ensure the efficient, cost-effective, and timely manufacturing of FMCG products.
    • The role ensures compliance with quality standards, food safety regulations, and health and safety requirements, while optimizing people, processes, and equipment to meet business targets.

    Key Responsibilities
    Production & Operations:

    • Plan, organize, and control daily, weekly, and monthly production schedules in line with demand forecasts.
    • Ensure uninterrupted production flow while meeting volume, quality, and cost targets.
    • Optimize machine utilization, manpower deployment, and material usage.
    • Monitor production output and take corrective actions to address deviations.

    Quality, Safety & Compliance:

    • Ensure adherence to quality standards, SOPs, and GMP requirements.
    • Maintain compliance with regulatory bodies such as NAFDAC, SON, and other applicable standards.
    • Enforce health, safety, and environmental (HSE) policies on the shop floor.
    • Drive continuous improvement initiatives to reduce defects, waste, and rework.

    People Management:

    • Supervise and lead production supervisors, line leaders, and operators.
    • Conduct performance evaluations, coaching, and on-the-job training.
    • Foster a culture of discipline, teamwork, and accountability on the shop floor.
    • Ensure adequate manpower planning and effective shift management.

    Cost & Efficiency Management:

    • Control production costs, including labor, raw materials, utilities, and consumables.
    • Drive efficiency improvement initiatives such as lean manufacturing and waste reduction.
    • Support budgeting and cost-saving initiatives in collaboration with management.

    Reporting & Coordination

    • Prepare and submit daily, weekly, and monthly production reports.
    • Collaborate with QA, Maintenance, Warehouse, and Supply Chain teams to ensure smooth operations.
    • Escalate production risks, breakdowns, or shortages promptly with appropriate solutions.

    Key Performance Indicators (KPIs)

    • Production output vs. plan (% achievement).
    • Overall Equipment Effectiveness (OEE).
    • Downtime and production loss hours.
    • Yield and waste reduction percentage.
    • Cost per unit produced.
    • Defect rate/rejection rate.
    • Compliance with quality and safety audits.
    • On-time order fulfillment rate.
    • Employee productivity per shift.
    • Incident and accident rate on the shop floor.

    Qualifications & Experience

    • Bachelor’s degree or HND in Microbiology, Biochemistry, Food Science & Technology, Chemical Engineering, or a related field.
    • Minimum of 4 years’ experience in FMCG manufacturing, with at least 2–3 years in a supervisory or managerial role.
    • Strong knowledge of production planning, process optimization, and shop floor management.
    • Experience working with automated or semi-automated production lines.
    • Knowledge of GMP, HSE standards, and Nigerian regulatory requirements (NAFDAC/SON).

    Skills & Competencies:

    • Strong leadership and people management skills.
    • Excellent problem-solving and decision-making ability.
    • Good analytical and reporting skills.
    • Ability to work under pressure and meet tight deadlines.
    • Strong communication and coordination skills.
    • Proficiency in MS Excel and basic ERP systems.

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    Warehouse Officer

    Job Description

    • We are seeking an experienced Warehouse Officer. The Warehouse Officer will be responsible for the efficient receipt, storage, handling, and dispatch of FMCG products and raw materials.
    • The role ensures accurate inventory control, proper documentation, product integrity, and compliance with company procedures, health & safety, and quality standards.

    Key Responsibilities
    Warehouse Operations:

    • Receive, inspect, and properly record incoming raw materials and finished goods.
    • Ensure correct storage, stacking, and labeling of products in line with FIFO/FEFO principles.
    • Coordinate picking, packing, and dispatch of goods to distributors and customers.
    • Maintain cleanliness, orderliness, and safety within the warehouse.

    Inventory Control & Documentation:

    • Maintain accurate stock records and update inventory systems or stock cards.
    • Conduct regular cycle counts and participate in monthly and annual stock takes.
    • Investigate and report stock variances, damages, or losses.
    • Prepare and maintain warehouse documentation including GRNs, delivery notes, and waybills.

    Quality, Safety & Compliance:

    • Ensure proper handling and storage conditions to prevent product damage or expiry.
    • Comply with HSE, GMP, and company quality standards.
    • Support internal and external audits by ensuring proper records and stock integrity.
    • Enforce safety rules and correct use of warehouse equipment.

    Coordination & Reporting:

    • Liaise with Production, Sales, and Logistics teams to ensure timely availability and dispatch of goods.
    • Prepare daily, weekly, and monthly inventory and dispatch reports.
    • Escalate stock shortages, near-expiry items, or operational issues promptly.

    Key Performance Indicators (KPIs)

    • Inventory accuracy.
    • Stock variance / shrinkage rate.
    • Order picking and dispatch accuracy.
    • On-time order dispatch rate.
    • FIFO/FEFO compliance level.
    • Damaged and expired stock percentage.
    • Warehouse turnaround time (receiving to dispatch).
    • Audit compliance score.
    • Housekeeping and safety compliance.

    Qualifications & Experience

    • Bachelor’s degree or HND in Supply Chain, Logistics, Business Administration, or a related field.
    • Minimum of 3 years’ experience in warehouse operations, preferably in an FMCG environment.
    • Experience with inventory control, stock documentation, and warehouse procedures.
    • Familiarity with basic ERP or inventory management systems is an advantage.

    Skills & Competencies:

    • Strong attention to detail and record-keeping skills.
    • Good organizational and time management ability.
    • Basic computer skills (MS Excel, inventory systems).
    • Ability to work under pressure and meet deadlines.
    • Good communication and teamwork skills.
    • Knowledge of FIFO/FEFO and warehouse safety practices.

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    Business Development Officer

    Job Description

    • We are a forward-thinking consulting firm committed to delivering data-driven insights and strategic solutions to clients across multiple sectors.
    • The Business Development Executive (BDE) is responsible for driving revenue growth by identifying, engaging, and converting new business opportunities.
    • This role requires strategic prospecting, relationship management, market analysis, and collaboration with cross-functional teams to ensure the delivery of tailored solutions that meet client needs.
    • The BDE plays a key role in expanding the company’s client base, strengthening market presence, and supporting business growth objectives.

    Key Responsibilities
    Lead Generation & Opportunity Identification:

    • Conduct market research to identify potential clients, sectors, and emerging business opportunities.
    • Generate new leads through cold calls, networking, referrals, events, and digital platforms.
    • Maintain a robust pipeline of prospects and prioritize opportunities based on potential and strategic fit.

    Client Engagement & Relationship Management:

    • Build and maintain strong, long-term client relationships.
    • Conduct needs assessments and develop tailored solutions that address client challenges.
    • Act as the primary point of contact for clients throughout the sales process.

    Proposal Development & Presentations:

    • Prepare high-quality proposals, quotations, and business presentations tailored to client needs.
    • Deliver engaging sales pitches and presentations to key stakeholders and decision-makers.
    • Collaborate with internal teams to ensure solutions are feasible, profitable, and aligned with company capabilities.

    Negotiation & Deal Closure:

    • Lead negotiation discussions, ensuring mutually beneficial agreements.
    • Close deals and secure contracts while maintaining compliance with company policies and regulatory requirements.
    • Ensure timely follow-up and maintain accurate records of all sales activities.

    Market Analysis & Reporting:

    • Monitor market trends, competitor activities, and client feedback to inform business strategy.
    • Track sales performance, prepare reports, and provide insights to management for decision-making.
    • Identify opportunities for product/service improvements or new offerings.

    Collaboration & Team Support:

    • Work closely with marketing, operations, and product teams to align strategies and enhance client solutions.
    • Mentor and support junior sales team members where applicable.
    • Share best practices and contribute to process improvement initiatives.

    Qualifications & Experience

    • Bachelor’s Degree in Business Administration, Marketing, Finance, or a related field.
    • 3–5 years of experience in sales, business development, or client relationship management (B2B or B2C) within the consulting, or service sector.
    • Proven track record of achieving or exceeding sales targets.
    • Familiarity with CRM tools and sales analytics software.

    Skills & Competencies:

    • Strong interpersonal and relationship-building skills.
    • Excellent communication, presentation, and negotiation abilities.
    • Strategic thinking and market awareness.
    • Results-driven with high motivation and resilience.
    • Analytical mindset with problem-solving capabilities.
    • Teamwork and collaboration skills.
    • Time management and organizational efficiency.
    • Represent the company at virtual meetings, online events, and client presentations.
    • Document & Reporting Discipline.

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    Junior Accountant

    Description

    • Our client is seeking a detail-oriented and proactive Junior Accountant to join their finance team and support the company’s accounting and financial reporting functions.

    Key Responsibilities
    Financial Transactions & Record-Keeping:

    • Process accounts payable and receivable transactions accurately and timely.
    • Record and reconcile daily financial transactions in the general ledger.
    • Assist with payroll inputs and reconciliation.
    • Maintain accurate and organized accounting records.

    Reporting & Reconciliation:

    • Prepare bank reconciliations and assist with monthly account reconciliations.
    • Support preparation of management reports, including cash flow and expense reports.
    • Assist in the preparation of financial statements under guidance of Senior Accountant.

    Compliance & Regulatory Support

    • Ensure all accounting activities comply with company policies, IFRS, and local regulatory requirements.
    • Support internal and external audits by providing necessary documentation.
    • Assist in filing statutory reports and tax returns as required.

    Budgeting & Cost Control Support:

    • Support budget tracking and variance analysis
    • Assist in monitoring departmental expenses against budget.
    • Highlight discrepancies or unusual transactions to Senior Accountant.

    Administrative & Miscellaneous Support:

    • Maintain accounting files, records, and documentation in line with company policy.
    • Assist with ad hoc finance-related tasks and projects as required.

    Key Performance Indicators (KPIs)
    Accuracy & Compliance:

    • Number of accounting errors or corrections (target: minimal or zero).
    • Timely and accurate recording of transactions (100%).
    • Compliance with statutory and internal audit requirements.

    Reporting & Reconciliation:

    • Timeliness of monthly reconciliations and financial reports.
    • Number of unresolved discrepancies at month-end.
    • Accuracy of reports submitted to Senior Accountant / Management.

    Efficiency & Productivity:

    • Timely processing of invoices, payments, and receipts.
    • Adherence to internal deadlines for accounting tasks.
    • Ability to handle multiple tasks without compromising accuracy.

    Support & Collaboration:

    • Responsiveness in assisting senior accountants and other departments.
    • Feedback from team members on reliability and support.
    • Contribution to smooth financial operations.

    Qualifications & Experience

    • Bachelor’s degree in Accounting, Finance, or a related field.
    • Minimun of 5 years’ accounting experience, preferably in pharmaceutical, FMCG, or regulated industries.
    • Must reside in Egbeda or environs.
    • Knowledge of basic accounting principles and Nigerian tax laws and regulations.
    • Proficiency in accounting software (e.g., QuickBooks, SAP, Tally, or Excel) .
    • Prior experience in the pharmaceutical or healthcare industry is an added advantage.

    Skills & Competencies:

    • Attention to detail and accuracy.
    • Integrity and confidentiality.
    • Strong organizational and time management skills.
    • Analytical and problem-solving skills.
    • Good communication and interpersonal skills.

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    Senior Executive Assistant to the Group Managing Director (GMD)

    Job Summary

    • The Senior Executive Assistant to the Group Managing Director is a high-impact strategic role with a diversified global organization operating across Financial sectors and multiple investment sectors.
    • This role goes beyond executive assistance. It requires a strategic operator capable of initiating, coordinating, and driving corporate strategy for deep market penetration across multiple industries and geographies.
    • The successful candidate will serve as a strategic partner to the GMD and provide cross-continental executive coordination support to Continental and Country Business Leaders across Africa, North America, Europe and Asia.
    • Female candidates are preferred to support gender balance within executive leadership support.

    Strategic Scope of the Role

    • The role demands demonstrated experience in initiating and coordinating corporate strategy across the following industries:
      • Financial Services (microfinance bank, fintech)
      • Green Energy
      • Agriculture & Livestock Production
      • Real Estate
    • The candidate must possess proven capacity to drive deep market penetration strategies across these sectors.

    Key Responsibilities
    Corporate Strategy & Market Expansion:

    • Initiate, coordinate, and track execution of corporate strategy across multiple industries.
    • Drive structured market penetration initiatives across global regions.
    • Provide strategic intelligence and business expansion insights to the GMD.
    • Think creatively and out of the box in developing innovative business growth strategies.

    Executive & Global Leadership Support:

    • Provide strategic support to the GMD and global business leaders.
    • Represent the GMD in high-level external business meetings and executive presentations.
    • Prepare board-level documentation, strategic briefings, and executive presentations.
    • Coordinate strategic priorities across multiple international business units.

    Global Operations Coordination:

    • Drive and coordinate general operations across Marketing communications, Relationship development, Sales coordination, Client and stakeholder relationship management
    • Ensure operational alignment across Africa, North America, Europe and Asia.

    Performance Tracking & HR Collaboration:

    • Collaborate with the Human Resources Department to track daily and weekly team performance.
    • Monitor project delivery timelines and escalate performance gaps.
    • Maintain executive dashboards and performance reporting frameworks.

    Client & Stakeholder Management:

    • Maintain strong executive-level client relationships.
    • Support international relationship development efforts.
    • Ensure excellence in communication and engagement across global stakeholders.

    Qualifications & Experience

    • Bachelor’s degree in Management or related field.
    • MBA or Master’s degree is a strong advantage.
    • Minimum of 10 years’ experience in Executive Management with at least 5 years supporting a C-suite executive.
    • Prior experience within the financial services sector is strongly preferred.
    • Exposure to global operations is highly desirable.

    Language & Communication Requirement:

    • Must communicate fluently and professionally in English (written and spoken).
    • Ability to communicate in French (written and spoken) is a significant advantage due to global operations.

    Core Competencies:

    • Advanced strategic thinking capacity
    • Strong multi-industry business acumen
    • Deep understanding of financial services and investment ecosystems
    • Exceptional coordination and organizational skills
    • High emotional intelligence
    • Strong executive presence and diplomacy
    • Excellent client management skills
    • Ability to manage confidential corporate information
    • Global business exposure mindset
    • Ability to operate effectively in complex, fast-paced environments.

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    Accountant

    Job Summary

    • The Accountant will be responsible for overseeing day-to-day accounting operations, ensuring
    • accurate financial records, statutory compliance, and timely financial reporting.
    • The role supports management decision-making through strong financial controls, cost management, and compliance
    • with Nigerian accounting and tax regulations.

    Key Responsibilities
    Financial Accounting & Reporting:

    • Prepare and review monthly management accounts and financial reports.
    • Ensure accurate posting, reconciliation, and closure of monthly and annual accounts.
    • Maintain the general ledger and supervise journal entries and adjustments.
    • Support preparation of annual financial statements in line with accounting standards.

    Cost & Manufacturing Accounting:

    • Monitor production costs, overheads, and cost allocations.
    • Conduct variance analysis between actual and standard costs.
    • Work closely with Production and Warehouse teams on inventory valuation and cost control.
    • Ensure accurate recording of raw materials, WIP, and finished goods.

    Taxation & Statutory Compliance:

    • Prepare and review VAT, WHT, PAYE, and other statutory returns.
    • Ensure timely filing and remittance to relevant authorities (FIRS, State IRS, etc.).
    • Support tax audits and statutory inspections.

    Controls, Audit & Risk Management:

    • Strengthen internal controls and ensure compliance with company policies.
    • Coordinate internal and external audit processes.
    • Review financial processes and recommend improvements to reduce risk and inefficiencies.

    Supervision & Support:

    • Supervise Junior Accountants and Accounts Officers.
    • Review work outputs for accuracy and completeness.
    • Provide coaching and on-the-job training to finance team members.

    Reporting & Business Support:

    • Prepare cash flow forecasts and monitor working capital.
    • Support budgeting and periodic forecasting processes.
    • Provide financial analysis and reports to management as required.

    Key Performance Indicators (KPIs)

    • Timeliness and accuracy of monthly financial reports.
    • Accuracy of general ledger and reconciliations.
    • Cost variance and cost control effectiveness.
    • Compliance with tax filings and statutory deadlines.
    • Audit findings and resolution rate.
    • Inventory valuation accuracy.
    • Working capital and cash flow management.
    • Team productivity and error reduction.

    Qualifications & Experience

    • Bachelor’s degree in Accounting, Finance, or a related field.
    • Professional qualification (ICAN, ACCA) is an added advantage.
    • Minimum of 4–6 years’ accounting experience, with at least 3 years in a senior role, preferably in FMCG manufacturing.
    • Strong knowledge of Nigerian tax laws and manufacturing accounting practices.

    Skills & Competencies:

    • Strong financial and analytical skills.
    •  Excellent attention to detail and accuracy.
    • Sound knowledge of cost accounting and inventory management.
    • Strong leadership and supervisory skills.
    • Proficiency in accounting software and MS Excel.
    • High integrity and ability to work under pressure.

    go to method of application »

    Admin and Facility Officer

    Description

    • The Admin and Facility Officer will be responsible for overseeing the day-to-day administrative operations and facility management of the organization.
    • This role ensures a safe, efficient, and well-maintained working environment while providing administrative support to enhance productivity and compliance within the pharmaceutical setting.

    Key Responsibilities
    Administrative Management:

    • Manage day-to-day office administration and support services.
    • Coordinate procurement of office supplies, consumables, and services.
    • Maintain accurate records, files, and documentation in line with company and regulatory standards.
    • Support internal communication and coordination across departments.

    Facilities Management:

    • Oversee maintenance of office buildings, warehouses, laboratories, utilities and other company facilities.
    • Liaise with vendors, service providers, and contractors for repairs and maintenance.
    • Monitor cleanliness, waste disposal, and pest control in line with pharmaceutical hygiene standards.

    Health, Safety & Compliance:

    • Ensure facilities comply with pharmaceutical industry standards, health and safety regulations, and company policies.
    • Maintain records for audits, inspections, and compliance reviews.

    Asset & Inventory Management:

    • Maintain an up-to-date asset register for office and facility equipment.
    • Track usage, maintenance schedules, and replacement needs.
    • Ensure proper handling and storage of administrative assets.

    Vendor & Cost Management:

    • Monitor vendor performance and service-level compliance.
    • Support cost control initiatives and budget tracking for administrative expenses.

    Support to Management:

    • Prepare reports on facility status, incidents, and maintenance activities.
    • Support company events, meetings, and inspections.

    Key Performance Indicators (KPIs)
    Administrative Efficiency

    • Timely availability of office supplies.
    • Accuracy and completeness of administrative records.
    • Turn around time for administrative requests.

    Facilities & Maintenance:

    • Percentage of maintenance issues resolved within SLA timelines.
    • Facility downtime incidents (target: minimal or zero).
    • Preventive maintenance schedule adherence.

    Health, Safety & Compliance:

    • Number of safety or compliance violations.
    • Audit and inspection outcomes.
    • Timely closure of corrective action items.

    Vendor & Cost Management:

    • Vendor performance ratings.
    • Adherence to administrative and facilities budget.
    • Cost savings achieved through negotiation or efficiency initiatives.

    Asset Management:

    • Accuracy of asset register.
    • Reduction in asset loss or damage.
    • Timely asset maintenance and replacement.

    Qualifications & Experience

    • Minimum of a Bachelor’s Degree or HND in Business Administration, Facilities Management, or a related field.
    • 2 – 4 years relevant experience in administration or facility management.
    • Prior experience in the pharmaceutical or regulated industry is an advantage.

    Skills & Competencies:

    • Strong organizational and multitasking skills.
    • Good knowledge of facility management practices.
    • Attention to detail and problem-solving ability.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and collaboratively.
    • Basic knowledge of health and safety regulations.
    • Proficiency in Microsoft Office tools.

    go to method of application »

    Head of Marketing

    Job Summary

    • The Head of Marketing is responsible for developing and executing strategic marketing initiatives to drive customer acquisition, product adoption, brand visibility, and business growth for the bank.
    • The role focuses on promoting financial products and services to target segments such as SMEs, traders, salary earners, and low-income individuals while ensuring alignment with regulatory standards and the bank’s growth objectives.

    Key Responsibilities

    • Develop and implement a comprehensive marketing strategy aligned with the bank’s business goals.
    • Monitor market trends, customer needs, and competitor activities.
    • Conduct market research and competitor analysis to identify opportunities and trends
    • Prepare and manage the annual marketing budget and ensure optimal resource utilization.
    • Oversee the development of marketing materials, brochures, and promotional content.
    • Support branch and sales teams with lead generation and marketing initiatives.
    • Lead and develop the marketing team.
    • Set KPIs and monitor the effectiveness of marketing activities.
    • Prepare periodic reports on marketing performance, ROI, and brand impact for management.
    • Collaborate with sales, product, operations, and branch teams to drive business growth.

    Qualifications & Experience

    • Bachelor’s degree in Marketing, Business Administration, Marketing or related field
    • 8–10 years’ experience in marketing, with at least 3–5 years in a leadership role.
    • Experience in banking, microfinance, fintech, or financial services is highly preferred. Skills & Competencies
    • Strategic thinking and execution
    • Strong leadership and team management skills
    • Excellent communication and interpersonal skills
    • Strong understanding of customer-focused marketing.

    go to method of application »

    Digital Marketer

    Job Summary

    • The Digital Marketer is responsible for developing, implementing, and managing online marketing strategies to increase brand awareness, drive customer acquisition, and improve engagement across digital channels.
    • The role focuses on managing social media, content creation, digital campaigns, website performance, and data analytic to support business growth.

    Key Responsibilities

    • Plan and execute digital marketing campaigns across multiple channels including social media, search engines, email, and display advertising.
    • Develop and execute digital marketing and social media strategies aligned with business goals.
    • Create, schedule, and publish engaging content (text, images, videos, and graphics) across social media platforms such as Instagram, Facebook, LinkedIn, Twitter (X), and TikTok.
    • Manage and monitor social media accounts, responding to comments, messages, and customer inquiries promptly.
    • Plan and manage paid advertising campaigns (Google Ads, Facebook/Instagram Ads, etc.).
    • Analyze campaign performance using analytics tools and prepare regular performance reports.
    • Create compelling digital content such as videos, blog posts, newsletters, landing pages, and promotional materials.
    • Update and manage website content to ensure accuracy and relevance.
    • Track leads and conversions generated through digital channels.
    • Prepare periodic reports on campaign performance, engagement, and ROI.

    Qualifications & Experience

    • Bachelor’s degree in Marketing, Communications, Business Administration, or related field with 4-5 years’ experience in digital marketing or a similar role.
    • Strong knowledge of social media management, SEO, and online advertising.
    • Experience with digital marketing tools such as Google Analytics, Google Ads, Meta Ads Manager, and email marketing platforms.
    • Basic graphic design skills (Canva, Adobe Suite, or similar) is an advantage.
    • Video editing skills, usage of CapCut, InShot and other video editing software.

    Skills & Competencies:

    • Creativity and content development skills
    • Strong analytical and data interpretation ability
    • Excellent communication and writing skills
    • Attention to detail and time management
    • Ability to manage multiple campaigns simultaneously
    • Results-driven and customer-focused

    go to method of application »

    Head of Audit

    Job Summary

    • The Head of Internal Audit is responsible for providing independent and objective assurance on the effectiveness of the bank’s internal controls, risk management, and governance processes.
    • The role ensures compliance with regulatory requirements, identifies operational and financial risks, and supports the achievement of the microfinance bank’s strategic objectives through a robust audit framework.

    Key Responsibilities

    • Develop and implement a risk-based annual internal audit plan.
    • Conduct regular audits of credit operations, loan portfolio quality, treasury, finance, and branch activities.
    • Ensure compliance with Central Bank guidelines, internal policies, and other regulatory requirements.
    • Lead and supervise internal audit reviews and investigations.
    • Promote a strong internal control and ethical culture across the bank.
    • Present audit findings and risk insights to senior management and the Board Audit Committee.

    Qualifications & Experience

    • Bachelor’s Degree in Internal Auditing, Accounting
    • Professional certification such as ACA, ACCA, ICAN, or CFA is required.
    • 8–10 years’ experience in finance or accounting, with at least 3–5 years in a senior leadership role.
    • Experience in IT audit within the Microfinance space is highly preferred
    • Strong knowledge of financial regulations, IFRS, and Central Bank guidelines.
    • Proficiency in financial software and Microsoft Excel.

    Skills & Competencies:

    • Strong understanding of risk and control frameworks.
    • Strong analytical and problem-solving skills.
    • Excellent report writing and presentation skills.
    • High level of integrity and Professionalism.

    go to method of application »

    Head of Operations

    Job Summary

    • The Head of Operations is responsible for overseeing the day-to-day operational activities of the bank to ensure efficiency, compliance, service quality, and operational excellence.
    • The role focuses on process optimization, risk control, service delivery, and effective management of branch and back-office operations to support business growth and customer satisfaction.

    Key Responsibilities

    • Oversee all operational functions including account opening, transaction processing, cash management, loan disbursement, and recovery support.
    • Ensure smooth and efficient daily operations across branches and service channels.
    • Review and optimize operational processes to improve efficiency and reduce turnaround time.
    • Ensure strict adherence to Central Bank regulations, internal policies, and operational guidelines.
    • Strengthen internal controls to minimize operational risks and errors.
    • Supervise branch operations to ensure consistent service quality and customer experience.
    • Oversee alternative channels such as POS, mobile banking, and agent banking operations where applicable.
    • Lead, mentor, and develop the operations team.

    Qualifications & Experience

    • Bachelor’s Degree in Business Administration, Banking & Finance, Operations Management, or related field
    • 8–10 years’ experience in banking or financial services operations, with at least 3–5 years in a leadership role.
    • Experience in microfinance banking or retail banking operations is highly preferred.
    • Strong knowledge of banking operations, regulatory requirements, and internal control frameworks.
    • Proficiency in core banking systems and Microsoft Office applications.

    Skills & Competencies:

    • Strong operational and process management skills
    • Leadership and team management ability.
    • Attention to detail and strong risk awareness.
    • Problem-solving and decision-making skills.
    • Excellent communication and stakeholder management
    • Customer service orientation.

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    Deposit Mobilization Officer

    Job Summary

    • The Deposit Mobilization Officer is responsible for sourcing and mobilizing deposits from individuals, SMEs, corporate organizations, and other target customers.
    • The role focuses on growing the bank’s deposit base, building strong customer relationships, and promoting savings and investment products to support the bank’s liquidity and growth objectives.

    Key Responsibilities

    • Identify and acquire new customers to grow the bank’s deposit portfolio.
    • Conduct regular client visits, follow-ups, and engagement activities to ensure retention.
    • Identify new market opportunities and customer segments.
    • Track deposit performance and provide regular updates to management.
    • Maintain accurate customer records and documentation.

    Qualifications & Experience

    • Bachelor’s Degree in Marketing, Business Administration, Banking & Finance, or related field.
    • 3–5 years of experience in sales, marketing, or deposit mobilization within a microfinance bank.
    • Experience in microfinance is an added advantage.
    • Strong understanding of financial products and customer relationship management.
    • Proficiency in Microsoft Office applications.

    Skills & Competencies:

    • Strong sales and negotiation skills.
    • Target-driven and results-oriented.
    • Excellent communication and interpersonal skills.
    • Relationship management and networking ability.
    • Customer service orientation.
    • High level of integrity and professionalism.

    Method of Application

    Interested and qualified candidates should send their resume and cover letter to: recruit@elizabethmaddeux.com

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