Warehouse Officer at Elizabeth Maddeux

Job Description

• We are seeking an experienced Warehouse Officer. The Warehouse Officer will be responsible for the efficient receipt, storage, handling, and dispatch of FMCG products and raw materials.
• The role ensures accurate inventory control, proper documentation, product integrity, and compliance with company procedures, health & safety, and quality standards.

Key Responsibilities
Warehouse Operations:

• Receive, inspect, and properly record incoming raw materials and finished goods.
• Ensure correct storage, stacking, and labeling of products in line with FIFO/FEFO principles.
• Coordinate picking, packing, and dispatch of goods to distributors and customers.
• Maintain cleanliness, orderliness, and safety within the warehouse.

Inventory Control & Documentation:

• Maintain accurate stock records and update inventory systems or stock cards.
• Conduct regular cycle counts and participate in monthly and annual stock takes.
• Investigate and report stock variances, damages, or losses.
• Prepare and maintain warehouse documentation including GRNs, delivery notes, and waybills.

Quality, Safety & Compliance:

• Ensure proper handling and storage conditions to prevent product damage or expiry.
• Comply with HSE, GMP, and company quality standards.
• Support internal and external audits by ensuring proper records and stock integrity.
• Enforce safety rules and correct use of warehouse equipment.

Coordination & Reporting:

• Liaise with Production, Sales, and Logistics teams to ensure timely availability and dispatch of goods.
• Prepare daily, weekly, and monthly inventory and dispatch reports.
• Escalate stock shortages, near-expiry items, or operational issues promptly.

Key Performance Indicators (KPIs)

• Inventory accuracy.
• Stock variance / shrinkage rate.
• Order picking and dispatch accuracy.
• On-time order dispatch rate.
• FIFO/FEFO compliance level.
• Damaged and expired stock percentage.
• Warehouse turnaround time (receiving to dispatch).
• Audit compliance score.
• Housekeeping and safety compliance.

Qualifications & Experience

• Bachelor’s degree or HND in Supply Chain, Logistics, Business Administration, or a related field.
• Minimum of 3 years’ experience in warehouse operations, preferably in an FMCG environment.
• Experience with inventory control, stock documentation, and warehouse procedures.
• Familiarity with basic ERP or inventory management systems is an advantage.

Skills & Competencies:

• Strong attention to detail and record-keeping skills.
• Good organizational and time management ability.
• Basic computer skills (MS Excel, inventory systems).
• Ability to work under pressure and meet deadlines.
• Good communication and teamwork skills.
• Knowledge of FIFO/FEFO and warehouse safety practices.