Ongoing Recruitment at You Centred Consulting

About the Role

We are looking for a detail-oriented and skilled Technical Writer to join our team. The ideal candidate will be responsible for creating clear, concise, and user-friendly documentation that enhances the customer’s experience and supports internal teams. You will collaborate with product managers, developers, QA, and support teams to translate complex technical concepts into easy-to-understand content.

Key Responsibilities

• Develop, write, and maintain high-quality documentation including:
• User guides, product manuals, and knowledge base articles
• API documentation, SDK guides, and developer tutorials
• Internal process documentation and release notes
• Collaborate with engineers, product managers, and designers to gather technical information and ensure accuracy.
• Standardize content across platforms and ensure consistent style, tone, and formatting.
• Organize and maintain documentation in accessible formats for internal and external stakeholders.
• Edit, proofread, and improve existing content for clarity and usability.
• Participate in product testing to ensure documentation reflects real-world usage.
• Assist in creating visual documentation (diagrams, flowcharts, screenshots, video tutorials).

Required Qualifications

• Bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience (2–4 years) as a technical writer in a software or technology company.
• Strong ability to explain complex technical concepts in simple, clear language.
• Proficiency with documentation tools such as Confluence, Git-based systems (Markdown/Docs-as-Code), MS Office, or Google Docs.
• Familiarity with APIs, SaaS platforms, and software development life cycles.
• Excellent writing, editing, and communication skills.
• Strong attention to detail and organizational skills.

Preferred Qualifications

• Experience with diagramming tools (e.g., Lucidchart, Draw.io, Figma).
• Basic understanding of programming languages (Python, JavaScript, etc.).
• Experience with CMS, DITA, or other structured authoring environments.
• Knowledge of SEO best practices for technical content.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic product team building impactful solutions.
• Professional growth and training opportunities.
• Collaborative and inclusive work environment.

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Reporting To: CTO

Company: Riskgratis Technologies Limited 

Employment Type: Full-time

Role Overview

The Video Editor will be responsible for creating high-quality video content that educates, informs, and engages our audience. This includes editing how-to videos, tutorials, training/documentation videos, product explainers, and brand storytelling content. The ideal candidate has a strong sense of storytelling, attention to detail, and the ability to translate complex information into clear, engaging visuals.

Key Responsibilities

• Edit raw video footage into polished, engaging final videos.
• Create tutorials, training videos, and product demos aligned with Riskgratis’ brand and tone.
• Add motion graphics, captions, animations, and visual effects where needed.
• Collaborate with the content, product, and marketing teams to ensure videos align with objectives.
• Manage multiple projects, ensuring deadlines and quality standards are met.
• Maintain brand consistency across all video content.
• Organize and maintain video file libraries for easy reference and updates.
  • Proven experience as a Video Editor (portfolio or sample work required).

Requirements

• Proficiency with industry-standard editing software (Adobe Premiere Pro, Final Cut Pro, After Effects, or similar).
• Strong storytelling and communication skills.
• Ability to create engaging motion graphics and animations (a plus).
• Experience editing tutorial/educational content preferred.
• Attention to detail and a keen eye for design, pacing, and audio-visual balance.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice-to-Have

• Background in SaaS, ERP, or tech-related content.
• Knowledge of screen recording and software documentation videos.
• Basic sound design and audio editing skills.

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Reporting To: Sales Manager 

Job Summary 

We are looking for energetic and self-motivated Field Technical Sales Representatives to drive the adoption of Retailrise, a smart inventory management solution under the Juniper platform. This role is primarily field-based and involves actively prospecting, selling, and onboarding small to medium-sized businesses across Nigeria. 

You will be equipped with a tablet loaded with our sales and onboarding tools, enabling you to demonstrate the platform and onboard customers on the fly. The role offers a base salary of ₦100,000 with additional performance-based commissions. 

Key Responsibilities 

• Actively sell Retailrise to small and medium businesses in assigned territories. 
• Generate at least 400 qualified leads monthly through field visits, referrals, and cold outreach. 
• Onboard at least 150 new customers monthly directly onto the Juniper platform using the provided tablet.
• Conduct live product demonstrations and educate prospects on the value of Retailrise and Juniper. 
• Accurately log and manage all leads, contacts, and customer activities using the company’s CRM platform. 
• Follow up diligently on prospects to ensure conversion and satisfaction. 
• Provide feedback from the field to help improve sales strategy, messaging, and product-market fit. 
• Represent the brand with professionalism and integrity at all times. 

Requirements 

• Minimum of OND/NCE, HND, BA, B.Sc. B. Edu. degree 
• Proficient data entry skills 
• Strong communication, persuasion, and interpersonal skills. 
• Familiarity with mobile devices and web-based tools 
• Familiarity with CRM platforms is a plus. 
• Target-driven and highly self-motivated. 
• Must be willing to travel within assigned regions and work on the field daily. 

Compensation & Benefits 

• Base Pay: ₦100,000 monthly 
• Variable Pay: Attractive commission based on onboarding volume and revenue performance 
• Tools Provided: Tablet with sales tools and onboarding app 
• Training and Support: Comprehensive product training and ongoing sales support