Ongoing Recruitment at the People Practice

The position is directly responsible for revenue generation through high profile event engagement strategies. The Club Events/Concierge Manager plays a crucial role in enhancing the club\'s reputation, attracting new members, and ensuring a high level of member satisfaction.

Strong relationship management to increase and retain membership in the club. Constant club presence. Represent the club in its relationships with numerous external constituencies.  

Event Strategy & Curation

• Develop and implement a quarterly event calendar aligned with organizational goals, member interests, and market trends.
• Research, conceptualize, and design creative and unique event concepts and formats to engage diverse audiences.
• Collaborate with internal teams (e.g., Membership, F&B, Operations) to align event themes with brand strategy.

Event Planning & Execution

• Prepare detailed event plans, budgets, and timelines.
• Source, negotiate, and manage relationships with vendors, entertainers, speakers, and suppliers.
• Oversee venue setup, décor, audio-visual requirements, catering, and other logistics to ensure seamless delivery.
• Coordinate event staff and volunteers; provide briefing and training as needed.

Stakeholder Engagement

• Engage and build relationships with members, sponsors, partners, and key stakeholders to enhance event content and sponsorship opportunities.
• Serve as the primary point of contact on-site during events.

Post-Event Evaluation

• Analyze event success through feedback surveys, attendance data, and financial reports.
• Prepare and present post-event reports with recommendations for future improvements.
• Maintain accurate records of budgets, contracts, and event documentation. 

SPECIFIC DUTIES & RESPONSIBILITIES

Scope of Services

The Consultant agrees to provide event management consultancy services to the Client, including but not limited to:

• Curation and Implementation of the business & Social events for the month.
• Vendor negotiations and management.
• Budget development and monitoring.
• Logistics oversight.
• On-site event supervision; and
• Post-event reporting and analysis.

Concierge:

• Develop and maintain a list of Concierge Partners (local & international)
• Initiates partnerships with international initiatives, brands, lounges, beaches houses etc, with discount for member\'s benefits.
• Sought Clubs abroad for affiliation and sealed agreement deals for the Club.
• Make reservations for members, such as for meeting rooms, lunch, dinner, hotel etc home and abroad.
• Write Introduction letters to Reciprocal clubs to announce our members upon their arrival abroad.
• Follow up with members for feedback after club events to ensure members\' satisfaction and improvement. 
• Attend to members requests/inquiries of members and address in a timely manner. 
• Assist in coordinating events/debt recovery. 
• Make sure that the club ambiance standards are maintained, club event advertisement updated and placed.
•  Updates member\'s information on Constant contact.

Qualifications

• Bachelor’s Degree in Hospitality Management, Event Management, Business Administration, or a related field.
• 5–7 years’ experience in event planning, hospitality, membership clubs, or concierge services.
• Proven expertise in vendor management, budgeting, and end-to-end event execution.
• Strong relationship-building, communication, and customer service skills for managing VIP clientele.

Must have skills

• Event planning and coordination
• Vendor and stakeholder management
• Budgeting and financial oversight
• Communication and interpersonal skills
• Customer service and client relationship management

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Qualifications

• Bachelor’s degree in marketing, business administration or a related field, MBA is an added advantage.
• 5 years proven experience in sales and relationship management with HNIs, event planning, or a similar role within the hospitality or private club industry.

Job role

The Senior Membership Manager is a key role in the enrolment of new members for the Club to generate high revenue. Strong relationship management to increase and retain membership in the club. Constant club presence. Represent the club in its relationships with numerous external constituencies. The Senior Membership and Events Manager plays a crucial role in enhancing the club\'s reputation, attracting new members, and ensuring a high level of member satisfaction.

The position is directly responsible for revenue generation through member recruitment and retention strategies.

The incumbent is charged with creating a robust membership base for the Club.

SPECIFIC DUTIES & RESPONSIBILITIES

Strategic

• Sales Strategy and Planning: Develop and implement a comprehensive sales strategy and action plan to achieve membership sales targets. Identify target markets, analyze market trends, and devise effective sales techniques to maximize membership growth.
• Membership management: Respond to member inquiries, providing exceptional customer service and addressing any concerns or issues that may arise.
• Develop and implement strategies to attract and retain members.
• Foster strong relationships with club members, understanding their preferences, interests, and needs.
• Proactively gather feedback from members to identify areas for improvement and implement changes to enhance member satisfaction.
• Plan, coordinate, and execute a diverse range of events and activities for members, including social gatherings, themed parties, workshops, seminars, and other special events.

Operational

Business Development: Identify and pursue new business opportunities to expand the company\'s customer base. 

• Networking, attending industry events, and negotiating joining with potential clients New membership sales process and application. 
• Ensuring all necessary documentation is completed accurately and efficiently.
• Maintain a comprehensive database of members interests and preferences in order to curate events to suit their needs.
• Maintain a comprehensive member database, ensuring all records are up to date and accurate.

Events and Activities:

• Arrange a quarterly motivating event for members social connection and retention
• Liaise with internal and external stakeholders to secure venues, vendors, and necessary resources for events.
• Ensure financial viability of all events.
• Coordinate event logistics, including set-up, staffing, registration, catering, audio-visual requirements, and post-event evaluations.
• Continuously seek opportunities to enhance the member experience by introducing innovative and engaging events and activities.

Member Relations:

• Serve as a point of contact for members, addressing inquiries, resolving complaints, and providing personalized assistance when required.
• Respond to member inquiries, providing exceptional customer service and addressing any concerns or issues that may arise.
• Regularly communicate with members through various channels, including newsletters, emails, and social media platforms, to keep them informed about upcoming events and club updates.

Marketing and Promotion:

• Collaborate with other relevant stakeholders (marketing communications experts etc) to develop and implement effective strategies to attract new members, utilizing both online and offline channels.
• Attend industry events and networking opportunities to promote the club and expand the membership base.
• Ensure the website and social media pages actively reflect the profile of the club. 

Must have skills

• Ability to Build relationship and interact effectively with all stakeholders.
• Excellent Communication Skills and interpersonal skills
• Strong event curation and management skills
• Attention to detail, time management with the ability to prioritize and manage multiple tasks simultaneously.
• Commitment to delivering high-quality service and experiences to members.
• Proficient in using MS Office and other relevant tools.
• Knowledge of private club industry, including trends and best practices in membership management and event planning
• Leadership/Supervisory
• Flexibility and ability to work in a dynamic and fast – paced environment.
• Effective Team management – ability to lead and inspire a diverse team.

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Qualifications

• Degree in Business Administration, Operations, Human Resources, or related field
•  6–10 years in operations, digital transformation, or sales systems

Job role

Our client in media and advertising is looking for a tech-savvy leader to manage people, processes, and systems. The role focuses on driving internal transformation, helping teams adopt digital sales and booking platforms, and shaping the company’s growth in Nigeria and beyond.

Responsibilities:

Platform Integration & Process Enablement

• Transform internal workflows into a scalable digital booking framework..
• Collaborate with tech teams on feature logic, automation, and system improvements
• Define approval flows and operational checks, and process

People Management & Adoption 

•  Onboard teams onto new platform workflows.
•  Design training programs and usage protocols.
•  Promote process accountability, collaboration and efficient adoption of systems.

Compliance Monitoring & Reporting

•  Monitor adherence to booking compliance, operational processes and platform usage standards
•  Resolve conflicts and provide actionable insights through reports for leadership

Must have skills

• Change management and team adoption
• Process mapping and workflow optimization
• CRM and digital platform proficiency
• Analytical and reporting skills

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Our client, a sole legal firm is looking to hire a Senior Associate, Dispute Resolution to join our team. The ideal candidate will have 5–7 years post-call litigation experience, with a proven track record of handling complex disputes, supervising junior lawyers, and delivering strong results for clients. The Senior Associate will play a key role in case strategy, client management, and team leadership while working closely with Partners.

 Responsibilities

• Lead the preparation and drafting of court processes, legal opinions, and complex legal documents.
• Develop case strategy and manage dispute portfolios across various courts and tribunals.
• Represent clients in court, arbitration, and other ADR proceedings.
• Supervise, mentor, and review the work of Associates and interns.
• Conduct advanced research and prepare high-level briefs, submissions, and advisory notes.
• Liaise with clients, provide strategic updates, and manage key client relationships.
• Oversee case management systems, filings, and compliance with procedural timelines.
• Contribute to business development initiatives and thought leadership within the firm.
• Support Partners in managing practice operations and achieving departmental goals.

Qualifications

• LL.B and B.L (Nigerian Bar).
• 5–7 years post-call experience in litigation and dispute resolution.
• In-depth knowledge of civil and commercial litigation, arbitration, and ADR mechanisms.
• Excellent legal drafting, analytical, and research abilities.
• Demonstrated ability to supervise teams and manage multiple cases simultaneously.

Must have skills

• Strong advocacy skills and confidence handling complex matters independently.
• Strong communication, client-facing, and stakeholder management skills.
• High level of professional integrity, organisation, and attention to detail.