Ongoing Recruitment at Elizabeth Maddeux

Role Purpose

The Key Accounts Manager (KAM) is responsible for managing, growing, and strengthening strategic relationships with retail chains, distributors, hospitals, and institutional buyers. The role focuses on driving revenue growth, expanding product visibility and availability, and delivering mutually beneficial commercial outcomes.

Key Responsibilities

Account Strategy & Development

• Develop and execute strategic account plans and Joint Business Plans (JBPs) aligned with company objectives.
• Lead contract negotiations, pricing agreements, listings, and commercial terms with key partners.
• Identify opportunities to expand product portfolio penetration within assigned accounts.
• Build long-term, trust-based relationships with key decision-makers and stakeholders.

Revenue & Performance Management

• Deliver agreed revenue, volume, and growth targets across key accounts.
• Monitor sales performance using dashboards, reports, and KPIs; identify gaps and implement corrective actions.
• Ensure optimal product availability, shelf presence, and visibility across partner outlets.
• Track account profitability and ensure compliance with agreed commercial terms.

Operations & Cross-Functional Coordination

• Collaborate with Supply Chain to forecast demand and prevent stock-outs or overstocking.
• Coordinate with Marketing on promotions, in-store activations, and visibility campaigns.
• Conduct routine store visits, audits, and compliance checks to ensure execution excellence.
• Ensure accurate and timely reporting of account activities and performance.

Team Collaboration & Oversight

• Supervise and support Key Account Associates or assigned field resources.
• Provide coaching, performance feedback, and on-the-job development.
• Work closely with Marketing, Supply Chain, Finance, and the National Sales Manager to deliver integrated account solutions.

Qualification & Experience Requirements

• Bachelor’s degree in Sciences, Pharmacy, Business Administration, or a related field.
• Minimum of 3–5 years’ experience in Key Accounts Management, B2B Sales, or Business Development.
• Proven experience managing retail chains, distributor networks, or large corporate accounts.
• Strong negotiation, communication, and relationship management skills.
• Demonstrated ability to analyze sales data and use insights for decision-making.
• Experience with institutional selling (HMOs, clinics, hospitals, or government institutions).
• Exposure to trade, ethical, or healthcare sales channels.
• Previous experience supervising or mentoring junior staff.

Personality & Competency Profile

The ideal candidate is:

• Relationship-driven and customer-centric.
• Commercially astute, analytical, and well-structured.
• Proactive, persuasive, and solution-oriented.
• Results-driven with strong execution discipline.
• A collaborative team player with high integrity and accountability.

Key Performance Indicators (KPIs)

• Revenue and volume growth across key accounts.
• Product listing expansion and portfolio penetration.
• Stock availability and visibility compliance.
• Account profitability and contract adherence.
• Quality of reporting and cross-functional collaboration.

Compensation & Benefits

• Salary Range: ₦400,000 – ₦500,000 per month (gross), commensurate with experience.
• Performance-based incentives linked to key account deliverables.
• Health insurance, pension, and statutory benefits.
• Paid leave and travel allowances.
• Professional development and career growth opportunities.

Work Environment

This role requires a high level of professionalism, frequent client engagement, and national travel. The Key Accounts Manager will operate in a performance-driven environment that values initiative, collaboration, and continuous improvement.

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ROLE PURPOSE

The Medical Representative is responsible for engaging healthcare professionals through ethical detailing, building strong professional relationships, generating prescription demand, and growing market share within assigned territories while upholding the highest standards of compliance and professionalism.

KEY RESPONSIBILITIES

Ethical Detailing & HCP Engagement

• Promote assigned pharmaceutical products to doctors, pharmacists, and other healthcare professionals through ethical and compliant detailing.
• Conduct hospital, clinic, and pharmacy visits in line with approved call plans.
• Organize and participate in clinical meetings, CMEs, product presentations, and in-hospital promotional activities.
• Communicate accurate product knowledge, clinical benefits, and safety information.

Territory & Account Management

• Execute daily, weekly, and monthly call plans to optimize territory coverage.
• Build and maintain strong professional relationships with key HCPs, hospitals, and retail pharmacies.
• Ensure product visibility, availability, and optimal placement at retail and institutional levels.
• Monitor and report competitor activities, market trends, and customer feedback.

Sales & Performance Delivery

• Achieve assigned sales targets, prescription generation goals, and performance KPIs.
• Drive demand generation through strategic customer engagement and follow-up.
• Submit timely and accurate activity reports, call logs, and market intelligence reports.

Compliance & Professional Standards

• Adhere strictly to company policies, regulatory requirements, and ethical marketing guidelines.
• Maintain accurate records and ensure all promotional activities meet compliance standards.
• Represent the company with professionalism, integrity, and accountability at all times.

REQUIRED QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Pharmacy (B.Pharm), Biological Sciences, or a related discipline.
• Strong communication, presentation, and interpersonal skills.
• Ability to meet daily call rates, territory objectives, and reporting requirements.
• Genuine interest in healthcare, pharmaceutical sales, and relationship management.
• Prior experience as a Medical Representative or in pharmaceutical sales.
• Good understanding of hospital structures and retail pharmacy operations.
• Experience organizing or delivering CMEs and clinical presentations.

SKILLS & COMPETENCIES

• Excellent verbal and written communication skills.
• Strong negotiation and influencing ability.
• Territory planning and time management skills.
• Customer-focused mindset with strong relationship-building capability.
• Ability to work independently in a field-based environment.

PERSONALITY PROFILE

The ideal candidate is:

• Energetic, articulate, and disciplined.
• Emotionally intelligent and people-oriented.
• Target-driven, resilient, and eager to learn.
• Ethical, confident, and professionally grounded.

COMPENSATION & BENEFITS

• Monthly Salary: ₦250,000 – ₦350,000 (based on experience and performance).
• Performance-based incentives and bonuses.
• Field and mobility allowances.
• Health insurance and pension contributions.
• Paid leave and statutory benefits.

• Structured onboarding, continuous training, and career development opportunities.
• Job Title: Medical Sales Representative
  Reports To: Regional Sales Manager / National Sales Manager
  Location: Lagos (Nigeria)
  Salary Range: ₦250,000 – ₦350,000 (Monthly)

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ROLE PURPOSE

The National Sales Manager will provide strategic and operational leadership for the company’s national sales function. The role is responsible for designing and executing the national sales strategy, building a high-performance field force, managing key accounts, and delivering sustainable revenue growth across ethical and trade channels nationwide.

KEY RESPONSIBILITIES

Strategic Sales Leadership

• Develop and execute the national sales strategy in alignment with corporate objectives.
• Translate company goals into clear regional targets, KPIs, and execution plans.
• Lead national sales forecasting, demand planning, and pipeline management.
• Drive market expansion, product penetration, and revenue growth across all regions.

Field Force Management & Execution

• Provide direct leadership and oversight to the Key Accounts Manager and Medical Representatives.
• Conduct regular field coaching, ride-along visits, and performance evaluations.
• Establish and enforce best-in-class sales execution standards.
• Implement standardized sales reporting, CRM usage, and performance dashboards.

Key Accounts & Channel Development

• Lead negotiations with major pharmacy chains, distributors, wholesalers, and institutional customers.
• Develop and manage Joint Business Plans (JBPs) with strategic partners.
• Strengthen distributor performance, coverage, product availability, and visibility.
• Drive customer retention and long-term partnership value.

Performance Management & Capability Development

• Lead monthly and quarterly national sales review meetings.
• Monitor performance against targets and initiate corrective actions where required.
• Identify capability gaps and collaborate with Learning & Development to deploy targeted training.
• Build a strong talent pipeline and high-engagement sales culture.

Governance, Compliance & Ethics

• Ensure full compliance with company policies, ethical detailing standards, and regulatory requirements.
• Promote a culture of integrity, accountability, and professionalism across the sales organization.
• Maintain accurate documentation, reporting, and audit readiness.

Cross-Functional Collaboration

• Work closely with Marketing to align brand strategies and promotional activities.
• Collaborate with Finance on budgeting, forecasting, and incentive management.
• Partner with Supply Chain to ensure optimal product availability and distribution efficiency.

QUALIFICATIONS & EXPERIENCE

Must-Have Requirements

• Bachelor’s degree in pharmacy, Life Sciences, Business Administration, or a related discipline.
• Minimum of 4–6 years progressive sales experience in pharmaceuticals, FMCG, or healthcare distribution.
• At least 3 years in a senior sales leadership or managerial role.
• Proven track record of achieving and exceeding national or multi-regional sales targets.
• Strong understanding of ethical detailing, pharmacy channels, and distributor operations.
• Excellent leadership, negotiation, analytical, and decision-making skills.

Nice-to-Have

• MBA or relevant postgraduate qualification.
• Experience managing large, multi-regional field teams.
• Proficiency in digital sales reporting systems, CRM tools, and performance dashboards.
• Demonstrated success in building and developing high-capability sales teams.

PERSONALITY & COMPETENCY PROFILE

The ideal candidate will be:

• Strategic, structured, and commercially driven.
• Confident, persuasive, and effective in stakeholder management.
• Data-oriented with strong analytical and problem-solving skills.
• A people-builder with a passion for coaching and performance excellence.
• Ethical, emotionally intelligent, resilient, and highly accountable.

COMPENSATION & BENEFITS

• Competitive monthly salary: ₦500,000 – ₦650,000
• Performance-based sales incentives
• Health insurance and pension contributions
• Annual leave and statutory benefits
• Career growth opportunities in a fast-expanding pharmaceutical organization
• Continuous training, coaching, and leadership development
• A culture founded on innovation, integrity, and execution excellence

Age Limit: Not more than  28- 40 years, must be willing to travel based on the job requirement. 
 

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Our client, a leading construction, manufacturing and distribution group is looking to hire an Executive Assistant. The Executive Assistant (EA) will provide high-level administrative, operational, and strategic support to the Director. The role ensures effective time management, workflow coordination, decision-making support, and communication flow within and outside the Executive Office. The EA acts as the primary point of contact between the Director and internal/external stakeholders, ensuring the Director’s priorities are executed efficiently and confidentially.

KEY RESPONSIBILITIES

• Manage and coordinate the Director’s calendar, appointments, meetings, and travel schedules.
• Prepare daily briefs, agendas, itineraries, and meeting documents for the Director.
• Draft, review, and edit correspondence, memos, presentations, and reports on behalf of the Director.
• Maintain an organized filing system (digital and physical) for confidential documents and records.
• Track, prioritize, and follow up on pending actions, deadlines, and deliverables.
• Act as the primary liaison between the Director and internal/external stakeholders.
• Respond to inquiries on behalf of the Director professionally and promptly.
• Coordinate communication flow, ensuring accurate and timely dissemination of information.
• Assist in the preparation and coordination of executive-level communications, speeches, and presentations.
• Schedule, plan, and organize executive meetings, board meetings, retreats, and stakeholder engagements.
• Record and distribute accurate minutes, track decisions, and follow up on action points.
• Handle logistics for workshops, conferences, and business events attended by the Director.
• Conduct research, gather data, and compile reports to support decision-making.
• Prepare executive dashboards, summaries, and briefing notes.
• Support strategic initiatives, special projects, and business development activities assigned by the Director.
• Assist in monitoring performance indicators, project progress, and strategic tasks.
• Oversee smooth operations of the Executive Office, ensuring professionalism and efficiency.
• Manage budgets and expenditures relating to the Director’s office (travel, meetings, supplies).
• Maintain office protocols, confidentiality, and high professional standards.
• Handle confidential information with utmost discretion.
• Uphold the Director’s expectations, values, and corporate leadership standards.
• Demonstrate professionalism, emotional intelligence, and sound judgment in all interactions.
  
   

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Business Administration, Management, Social Sciences, or related field.
• Minimum of 5-8 years relevant experience supporting C-Suite executives or senior management.
• Proven ability to manage a fast-paced executive environment.

TECHNICAL SKILLS

• Excellent proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.
• Strong report writing and document management skills.
• Ability to manage digital tools: project management apps, scheduling tools, CRM systems, etc.

SOFT SKILLS

• Exceptional written and verbal communication skills.
• Strong organizational and time-management abilities.
• Analytical and problem-solving skills.
• High emotional intelligence and interpersonal skills.
• Ability to multitask and work with minimal supervision.
• Discretion and integrity in handling confidential information.

KEY COMPETENCIES

• Executive presence and professionalism
• Attention to detail and accuracy
• Proactive thinking and initiative
• Stakeholder management
• Project coordination
• Strategic support capability
• Confidentiality and discretion