Ongoing Recruitment at Domeo Resources International (DRI)

Reports to: General Manager
Direct Reports: Facility Officers / Administrative Staff

Main Function

The Plaza Manager is responsible for overseeing the day-to-day operations, administration, and facility management of the plaza. This role ensures smooth business operations, tenant satisfaction, and efficient maintenance of the property. The ideal candidate must have prior experience in facility management, retail property administration, or operations management, with proven ability to coordinate technical teams, manage service contractors, and deliver high standards of operational efficiency and customer service.

Role Responsibilities

Operational Oversight

• Supervise daily operations of the plaza, ensuring facilities, utilities, and services are fully functional.
• Monitor tenant activities and compliance with lease agreements, operational guidelines, and safety standards.
• Ensure cleanliness, security, and overall orderliness of the premises at all times.

Facility Management & Maintenance

• Oversee preventive, corrective, and routine maintenance of building systems (electrical, plumbing, HVAC, elevators, etc.).
• Supervise facility staff and contractors to ensure timely delivery of maintenance services.
• Ensure compliance with health, safety, and environmental (HSE) standards across all facilities.
• Plan and monitor budgets for repairs, maintenance, and facility upgrades.

Tenant and Client Relations

• Serve as the primary contact for tenants, addressing inquiries, complaints, and service requests.
• Coordinate tenant onboarding, move-ins, and move-outs.
• Organize tenant engagement initiatives to build strong relationships and satisfaction.

Security & Safety Oversight

• Supervise security personnel and implement plaza-wide security protocols.
• Ensure fire safety systems, CCTV, and emergency response plans are functional and regularly tested.
• Conduct regular safety drills and inspections.

Inventory and Resource Management

• Track and manage facility-related consumables, equipment, and supplies.
• Coordinate procurement for maintenance tools, cleaning supplies, and essential materials.

Team Supervision & Scheduling

• Manage facility, security, and cleaning teams, assigning tasks and monitoring performance.
• Support staff training to uphold professionalism, safety, and customer service standards.

Reporting and Documentation

• Maintain accurate records of operational activities, incidents, and maintenance works.
• Prepare and submit weekly/monthly operational reports to management.
• Track service contracts and vendor performance, ensuring SLA compliance.

Qualifications and Requirements

Education and Certifications

• HND / B.Sc. in Facility Management, Engineering, Business Administration, Estate Management, or a related field.
• Professional certifications in Facility Management (e.g., IFMA, BIFM) are an added advantage.

Experience

• Minimum of 2–5 years’ experience in facility/property management, retail operations, or estate administration.
• Hands-on experience managing technical teams, service contractors, and large facilities.

Skills

• Facility and Operations Management
• Strong understanding of building systems, maintenance practices, and service delivery standards.
• Ability to manage facility projects, budgets, and vendor contracts.
• Team Leadership and Time Management
• Skilled in supervising multi-disciplinary teams (maintenance, cleaning, security, admin).
• Ability to prioritize tasks, manage schedules, and meet deadlines.

Client and Tenant Relations

• Strong interpersonal skills with ability to handle tenant requests and resolve disputes.
• Confident in client-facing communication and negotiation.

Safety and Compliance

• Knowledge of occupational health, fire safety, and environmental regulations.
• Proactive in ensuring risk assessments and safety protocols are enforced.
• Operational Reporting
• Proficient in documentation, reporting, and recordkeeping.
• Skilled in Microsoft Office (Excel, Word, PowerPoint) and facility management tools.

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Reports to: Head, Private Banking / Group Head, Wealth Management
Direct Reports: None

Main Function

The Private Banking Business Development Officer (PBBDO) is responsible for driving business growth within the Private Banking Division by acquiring, developing, and managing relationships with high-net-worth individuals (HNWIs) and affluent clients. The role focuses on identifying new business opportunities, providing personalized financial solutions, and ensuring exceptional client experience in line with the bank’s strategic objectives.

The ideal candidate must demonstrate strong financial acumen, excellent relationship management skills, and proven experience in private or wealth banking, investment advisory, or high-value client relationship management.

Role Responsibilities

Business Development & Client Acquisition

• Identify, prospect, and onboard new high-net-worth clients to grow the Private Banking portfolio.
• Develop tailored financial and investment solutions that align with clients’ goals, risk appetite, and financial capacity.
• Drive growth in deposit, lending, and investment products in line with set business targets.
• Leverage market intelligence, client referrals, and networking opportunities to generate leads.

Relationship Management

• Maintain strong, long-term relationships with clients through consistent engagement and exceptional service delivery.
• Conduct regular reviews of client portfolios to assess performance, identify new opportunities, and ensure client satisfaction.
• Act as a trusted financial advisor by providing expert guidance on wealth creation, preservation, and management.

Product Knowledge & Advisory

• Stay abreast of financial market trends, investment products, and regulatory developments.
• Promote and cross-sell relevant banking products (e.g., fixed income, mutual funds, structured products, loans, and deposits).
• Work closely with product specialists to deliver customized solutions and maximize client value.

Operational Efficiency & Compliance

• Ensure all client onboarding, documentation, and transactions comply with regulatory and internal KYC/AML requirements.
• Maintain accurate client records, call reports, and sales pipelines in accordance with audit standards.
• Collaborate with internal departments (Risk, Treasury, Operations) to ensure smooth service delivery.

Performance Monitoring & Reporting

• Prepare and submit periodic business reports, including pipeline updates, revenue performance, and client activity summaries.
• Monitor achievement against assigned sales and portfolio targets.
• Provide feedback and recommendations to management on market trends and client needs.

Qualifications and Requirements

Education and Certifications

• Bachelor’s Degree in Finance, Economics, Business Administration, Accounting, or a related field.
• Professional certifications such as CFA, ICAN, CIBN, or CFP are added advantages.

Experience

• Minimum of 3–6 years’ experience in Private Banking, Wealth Management, or Relationship Management roles.
• Demonstrated success in managing high-net-worth client portfolios and achieving business growth targets.

Skills

Business Development & Sales

• Strong ability to generate leads, negotiate, and close high-value financial deals.
• Sound understanding of investment instruments and wealth management solutions.

Client Relationship Management

• Excellent interpersonal and communication skills for managing affluent clientele.
• High emotional intelligence and discretion when handling sensitive financial matters.

Financial Analysis & Advisory

• Proficient in assessing client needs, risk profiles, and recommending suitable financial strategies.
• Strong analytical, reporting, and presentation skills.

Compliance & Ethics

• Knowledge of banking regulations, KYC, AML, and data protection standards.
• High integrity and professional conduct in all business dealings.

Technology Proficiency

• Competent in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with CRM and banking software systems is an advantages

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Main Function

The Pilates Private Instructor will provide individualized Pilates sessions to clients, focusing on improving strength, flexibility, posture, and overall well-being. This role requires designing personalized programs based on client goals, physical conditions, and fitness levels. The ideal candidate must be knowledgeable in Pilates techniques, attentive to client safety, and skilled in delivering high-quality, client-centered sessions that foster progress and motivation.

Role Responsibilities

Client Instruction and Support

• Conduct private one-on-one Pilates sessions tailored to each client’s needs andfitness goals.
• Provide clear instruction and demonstrations of Pilates movements and techniques.
• Monitor and correct client form to ensure safety and effectiveness.
• Motivate and encourage clients to achieve personal fitness milestones.

Program Design and Implementation

• Develop customized Pilates programs based on client assessments, goals, and limitations.
• Incorporate equipment (e.g., Reformer, Cadillac, Chair) and mat-based exercises.
• Modify exercises for clients with injuries, post-rehabilitation needs, or special conditions.

Client Assessment and Progress Tracking

• Perform initial fitness and posture assessments for new clients.
• Track client progress and adjust programs as needed.
• Maintain detailed records of sessions, client feedback, and improvement.

Studio and Equipment Management

• Ensure Pilates equipment is set up, cleaned, and properly maintained.
• Follow studio safety protocols and hygiene standards.
• Report equipment issues or studio concerns to management.

Professional Development and Collaboration

• Stay updated with industry trends, Pilates techniques, and certifications.
• Collaborate with other instructors and wellness professionals for holistic client care.
• Participate in staff meetings, workshops, and promotional events

Qualifications and Requirements

Education and Certifications

• Certification in Pilates Instruction from a recognized training program (e.g., BASI, STOTT, Balanced Body, Peak Pilates).
• Additional fitness, yoga, or rehabilitation certifications are an advantage.
• CPR and First Aid certification preferred.

Experience

• Minimum of 2–3 years’ experience as a Pilates Instructor (private or studio-based).
• Experience in working with diverse clients, including beginners, athletes, seniors, or post-rehab clients.

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Main Function

The Restaurant Compliance Officer will ensure that all restaurant operations adhere to health, safety, food quality, and regulatory compliance standards. This role involves conducting audits, monitoring daily operations for compliance with internal and external regulations, training staff on compliance policies, and reporting non-compliance issues. The ideal candidate must be detail-oriented, proactive, and have hands-on experience in food
safety management, regulatory compliance, and restaurant operations.

Role Responsibilities

Regulatory Compliance and Monitoring

• Ensure compliance with local, state, and federal health, safety, and food regulations.
• Conduct regular inspections and internal audits of restaurant facilities and operations.
• Identify compliance gaps and recommend corrective actions.
• Maintain up-to-date knowledge of relevant laws, licenses, and certifications.

Food Safety and Quality Assurance

• Oversee food handling, storage, and preparation processes to meet hygiene andsafety standards.
• Ensure staff adhere to Hazard Analysis and Critical Control Point (HACCP) and otherfood safety procedures.
• Monitor temperature control logs, cleaning schedules, and waste management practices.
• Support the implementation of food quality improvement initiatives.

Health, Safety, and Sanitation

• Enforce workplace safety protocols and ensure compliance with OSHA and health department guidelines.
• Conduct safety drills and ensure staff are trained in emergency response procedures.
• Investigate incidents or complaints related to health and safety violations.

Training and Awareness

• Develop and deliver compliance and food safety training programs for restaurant staff.
• Promote a culture of safety, cleanliness, and ethical business practices.
• Maintain training records and certification documentation

Qualifications and Requirements

Education and Certifications

• Bachelor’s degree or HND in Hospitality Management, Food Science, Environmental Health, or related field.
• Professional certifications such as ServSafe, NEBOSH, or Food Safety Level 3 (or higher) are an added advantage.

Experience

• Minimum of 2–4 years’ experience in restaurant compliance, food safety management, or hospitality operations.
• Experience conducting audits or working within a multi-site restaurant or food service environment is preferred.