Jobs at Novo Developers

Description

• Are you a versatile, energetic, and highly organized professional who can handle both marketing execution and front desk/customer relations? Do you enjoy being the face of a brand while also driving marketing growth and lead generation? If yes, we want you on our team.

Key Responsibilities
Marketing Responsibilities:

• Develop and implement marketing strategies to drive brand awareness and generate leads.
• Manage social media platforms and online presence.
• Execute digital and offline marketing campaigns.
• Create and coordinate marketing content and promotional activities.
• Track marketing performance and report results.
• Support sales team with lead generation initiatives.

Front Desk Responsibilities:

• Welcome and attend to visitors, clients, and guests professionally.
• Answer and manage phone calls, emails, and inquiries.
• Schedule appointments and manage office calendars.
• Maintain reception and ensure excellent first impression of the company.
• Handle basic administrative and clerical duties.
• Direct clients to appropriate departments.

Requirements

• Bachelor’s Degree, HND, or OND in Marketing, Business Administration, Mass Communication, or related fields
• 1 - 3 years experience in marketing, customer service, or front desk/reception role.
• Strong communication and interpersonal skills.
• Good understanding of social media and basic digital marketing.
• Highly organized, presentable, and customer-focused.
• Ability to multitask and work in a fast-paced environment.
• Experience in real estate is an added advantage.

go to method of application »

Job Summary

• Are you passionate about creating exceptional customer experiences and building thriving communities?
• Do you excel at fostering relationships, enhancing customer satisfaction, and driving customer loyalty? If so, we invite you to join our team.

Key Responsibilities

• Develop and implement customer experience strategies that enhance client satisfaction and loyalty.
• Serve as the primary point of contact for customer inquiries, concerns, and escalations.
• Build, manage, and engage the company's client and investor communities across online and offline platforms.
• Design and execute customer engagement, retention, and referral programs.
• Gather customer feedback and provide actionable insights to improve products, services, and processes.
• Coordinate customer onboarding and ensure a seamless client journey from inquiry to post-purchase support.
• Organize community events, webinars, client appreciation programs, and networking activities.
• Monitor customer satisfaction metrics and prepare regular reports for management.
• Collaborate with sales, marketing, and operations teams to ensure a consistent and positive customer experience.

Requirements

• Bachelor's Degree in Customer Service, Marketing, Communications, Business Administration, Public Relations, or a related field.
• 3–5 years of experience in customer experience, customer service, community management, client relations, or a similar role.
• Strong interpersonal, communication, and relationship management skills.
• Excellent problem-solving and conflict-resolution abilities.
• Experience managing online communities and customer engagement platforms.
• Strong organizational and project management skills.
• Ability to analyze customer feedback and implement improvement initiatives.
• Experience in real estate, hospitality, financial services, or a customer-centric industry is an added advantage.

go to method of application »

Job Summary

• Are you confident on camera, creative with storytelling, and passionate about creating engaging content?
• Do you have the ability to showcase properties, interview clients, and create compelling media content that drives brand awareness and sales?
• If yes, we want you on our team!

Key Responsibilities

• Create, present, and produce engaging video content for the company's social media and marketing platforms.
• Serve as the face of the brand in property tours, interviews, promotional campaigns, and corporate events.
• Develop creative content ideas that increase audience engagement and generate leads.
• Conduct on-site property walkthroughs and presentations.
• Collaborate with the marketing and media team on content strategy and campaign execution.
• Write scripts, captions, and content briefs for videos and social media posts.
• Stay updated on social media trends and content best practices.
• Assist with live broadcasts, events coverage, and client testimonials.
• Ensure all content aligns with the company's brand identity and marketing objectives.

Requirements

• Bachelor's Degree, HND, or equivalent qualification in Mass Communication, Media Studies, Marketing, Public Relations, Theatre Arts, or a related field.
• Minimum of 2 years' experience in content creation, presenting, broadcasting, or digital media.
• Strong on-camera presence and excellent communication skills.
• Proficiency in content creation for platforms such as Facebook, Instagram, TikTok, YouTube, and LinkedIn.
• Basic knowledge of video production, editing, and content planning.
• Creative, energetic, and confident personality.
• Ability to travel within Abuja and surrounding locations for content production.
• Experience in real estate content creation is an added advantage.