Latest Vacancies at Myrtle Management Consultants Limited

Location: Ikoyi, Lagos

Job Summary

• They seek to hire a Business Development Manager to join their growing team and promote their business goals and objectives.
• You will be the face of the business, identifying prospective customers, enthralling them with the opportunities, and then making deals and signing them.

Job Description

• Responsible for the entire sales process, including prospecting, reaching out, scheduling meetings, and closing deals.
• Proactive sales of business solutions to small, medium, and large businesses.
• Increase your sales and reach your goals.
• Build and maintain strong, long-term customer relationships by collaborating with them and understanding their needs.
• Account manages your most important clients, developing and settling them before passing them on.
• Provide market feedback to the product team on business solutions.
• Report on sales, revenue, and expenses, as well as realistic forecasts, to the management team.
• Recognize emerging markets and market shifts while staying up to date on new products and services
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence

Qualifications

• B.Sc / BA in Business Administration or relative field
• At least 5+ years of successful previous experience as a Sales Lead or Sales Manager, business manager or related field.
• Proven experience in the ride hailing or food delivery business
• Strong Entrepreneurial spirit and hunger for sales
• High commercial and sales acumen
• Key account management experience
• Proficient in using Microsoft Office
• Proficiency in MS Office and CRM software (e.g., Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• Strong business sense and industry expertise of selling business services into SME and large businesses
• Organized, process driven, with a great knowledge of sales techniques in B2B sales
• Experience onboarding clients and doing some account management with larger signings.

Remuneration
Competitive.

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Location: Ikoyi, Lagos

Job Description

• Our client is recruiting a Marketing Strategy and Sales Specialist to join their growing team and promote their business goals and objectives. We are looking for a creative sales professional with strong analytical skills to join our team.
• The sales specialist will be responsible for leading the sales team and training new hires, conducting extensive market research, preparing sales forecasts, and advertising budgets, and updating existing marketing strategies.
• You should also be able to change sales policies and make suggestions for business expansion.

Responsibilities

• Develop, implement, and track marketing programs such as email, social media, or digital campaigns, and events
• Collaborate with other internal teams (e.g. product and sales) to develop and monitor strategic marketing initiatives
• Analyze and report on the performance and efficiency of campaigns
• Conduct market research and analyze trends to identify new marketing opportunities
• Develop and create marketing materials, such as sales and product collateral, and ensure brand guidelines are met
• Write, proofread, and edit creative and technical content across different mediums
• Work with external agencies and vendors to execute marketing programs
• Analyzing sales team performance and scheduling training/refresher sessions accordingly.
• Conducting market research and sharing findings with the team.
• Working alongside the team to draw up strategies to increase customer base.
• Setting sales targets and implementing incentives.
• Providing accurate sales forecasts and allocating resources so targets are met.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Communications, or a related field
• 6+ years of experience in marketing and strategy
• Strong knowledge of various marketing and analytics tools such as Marketo, Google Analytics, CRM systems (e.g., Salesforce), and content management systems
• Excellent analytical skills and a knack for data analysis
• Strong written and verbal communication skills
• Skilled in writing and editing content with an attention to detail
• Strong prioritization, organization, and project management skills
• Ability to travel as necessary.

Remuneration
Competitive.

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Location: Ikoyi, Lagos

Job Summary

• They seek to hire a professional Customer Support Officer to join their growing team and promote their business goals and objectives.

Job Description

• Respond to any issues and follow-up by coordinating with the appropriate departments or field team.
• Create loyal fans by showing them we really care.
• Support all users and help them get the most out of our apps.
• Contribute and share ideas to decrease the workload and improve the quality & speed of customer support
• Be a key player in building a support team in a challenging growth environment
• Manage appointments, enquiries or complaints from customers or clients.
• Accurately and efficiently address any issues or disputes with customers.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers' service work order and service contract, standard operating procedures, SLAs are followed and update.
• Meet KPI standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external).
• Various reporting responsibilities as needed.
• Maintain logs and records of calls, hard copies of customer files and billing activities and other information.

Qualifications

• Bachelor’s Degree.
• 1-year plus related experience and/or training; or equivalent combination of education and experience
• Previous work experience in a ride hailing or app platform service delivery business is a plus
• Understanding of transportation documentation and terms is a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• Fluent in English

Remuneration
Competitive.

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Location: Ikoyi, Lagos

Job Description

• Oversees all company social media accounts management on all channels of the company such as Facebook, YouTube, Twitter, Instagram, Pinterest, LinkedIn, Google+, etc.
• Responsible for ongoing updates about the brand and service of the company in social media accounts to engage customers.
• Understand the interest of the audience of the business to effectively engage with clients and potential customers
• Keeping up to date with any new changes on social media platforms to stay ahead on social media such as which is the best platform to promote the brand and engage customers.
• Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
• Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals
• Audits and analyses social media presences, including digital advertising costs and returns
• Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement
• Monitors and develops reports on competitor activity within social media spaces
• Create simple graphic designs using tools like Canva etc.

Qualifications

• 2-5 years and above related experience and/or training; or equivalent combination of education and experience
• Experience working in a similar role working in a ride-hailing business is a plus
• Excellent observation abilities
• Capable of working independently and with minimum supervision
• Has the logical approach to identifying and evaluating issues and problem-solving
• Well-developed organizational skills with the ability to prioritize multiple assignments
• Displays awareness of the need for confidentially in sensitive matters
• Demonstrated job commitment and personal flexibility to meet changing expectations
• Commitment to self-development and expansion of knowledge
• Ability to Conduct and Evaluate Research
• Demonstrate Working Knowledge and Expertise
• Good Decision Making
• Excellent communications both verbal and written
• Excellent interpersonal skills
• Good Analytical skills
• Has strong knowledge in the use of social media tools
• Evidence of continuous development by staying abreast with trends
• Excellent commands over excel and word.

Remuneration

• Competitive.