Latest Vacancies at Inguest Global Partners Limited

Job Functions

• To focus on driving customer acquisition and growing volumes, especially in the Retail business of the bank through the opening of different types of accounts.
• To give feedback to the sales team and product management about market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• To reactivate inactive and dormant accounts in the branch and reactivation by proxy as well as USSD.
• To onboard new and existing customers on alternate channels such as mobile app, internet banking and USSD platform.
• To bring about value added benefits to every customer by cross selling other value-added products to every customer.
• To come up with initiatives and ideas that enables improved productivity and achievement of milestones.
• Build a customer retention strategy e.g., keeping customers informed and using gamification.

Requirements
Experience, Qualification, and Required Skills:

• HND / BSc degree from a reputable institution
• Must have completed NYSC
• Minimum of 1 year of relevant experience
• Not more than 28 years
• The candidate must be very smart and tech-savvy
• Excellent communication skills (both written & oral)
• Good interpersonal skills
• Professional, able to maintain confidentiality and ethical behavior

Remuneration

• Salary: Attractive
• Other Benefits: Commission, HMO, Pension, 13th Month, and Annual Leave Allowance.

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Job Description

• Identify new business opportunities - including new markets, growth areas, trends, customers, products, and services
• Generate leads and cold call prospective customers
• Meet with customers/clients face to face or over the phone
• Understand the needs of customers and be able to respond effectively with a plan of how to meet them
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Work strategically - carrying out necessary planning in order to implement operational changes
• Have a good understanding of the businesses' services and be able to advise clients accordingly.
• Discuss promotional strategy and activities with the management.
• Seek ways of improving the way the business operates
• Attend exhibitions, seminars, conferences, and events where appropriate
• Keep abreast of trends and changes in the business world.

Requirements
Experience, Qualification and Required Skills:

• University degree in Business, Marketing, or related field.
• Minimum of 3 years of relevant experience in sales, marketing, or business development in HR consulting and/or outsourcing.
• Tenacity and drive to seek new business and meet or exceed targets.
• An excellent telephone manner for making initial contact and for ongoing communication with customers and business associates.
• Excellent written and verbal communication skills needed for communicating with a wide range of people, both internally and externally.
• Excellent report-writing skills.
• A professional manner and presentable appearance for meeting customers/clients.
• Initiative and good decision-making skills.
• Project management skills.
• The ability to motivate self and set own goals.
• Great organizational skills.
• Good networking skills.
• The ability to think strategically.
• The ability to analyze sales figures and write reports.
• Proficient in the use of Microsoft Office suites (Word, Excel, Outlook, and PowerPoint).

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Details

• Our client is a reputable financial institution, seeking to urgently hire bank tellers to be deployed nationwide. They will be responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.

Job functions

• Assist bank customers deposit and withdraw their monies.
• Resolve discrepancies in accounting processes.
• Verify and reconcile balances for individual cash drawers.
• Identify and resolve customer needs.
• Ensure quality services to customers.
• Sell financial products and services to customers.
• Build customer loyalty.
• Process and perform daily bank transactions.
• Accept customer deposits and loan payments.

Requirements
Experience, Qualification, and Required Skills:

• Minimum of HND/BSc degree from a reputable institution
• Must have completed NYSC
• Not more than 28 years
• The candidate must be very smart
• Excellent communication skills (both written & oral)
• Good interpersonal skills
• Professional, able to maintain confidentiality and ethical behavior

Salary

• Attractive
• Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.

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Job Description

• We are seeking to urgently hire Customer Care Officers to be deployed nationwide.
• They will helpcustomerswith complaints and questions, givecustomersinformation about products andservices, take orders, and process returns.

Job Functions

• Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
• Maintain documentation of customer inquiries and responses for future reference.
• Direct or route customer calls to appropriate personnel for assistance.
• Handle dissatisfied customers politely and professionally.
• Track and follow-up on all customer request promptly.
• Maintain broad knowledge of all company products, services, and promotions.
• Identify and implement new process plans to improve customer support service.
• Manage a large volume of customer calls in a friendly and courteous manner.
• Provide outstanding and exceptional customer service.
• Greet and address customers in a friendly and respectful way.

Requirements
Experience, Qualification, and Required Skills:

• Minimum of HND / BSc degree from a reputable institution
• Must have completed NYSC
• Not more than 28 years
• The candidate must be very smart
• Excellent communication skills (both written & oral)
• Good interpersonal skills
• Professional, able to maintain confidentiality and ethical behavior

Remuneration

• Salary: Attractive
• Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.