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  • Posted: Apr 28, 2025
    Deadline: May 20, 2025
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  • Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
    Read more about this company

     

    Travel Sales & Tours Specialist

    • A Travel Sales and Tours Specialist plans, organizes, and sells travel packages to clients, providing personalized recommendations and ensuring a smooth travel experience. They book accommodations, transportation, and tours, manage itineraries, and handle any travel-related issues. Additionally, they may collect deposits, collect payments, and offer travel insurance options. 

    Here\'s a more detailed breakdown:

    Key Responsibilities:

    Planning and Designing Travel:

    • Collaborates with clients to understand their travel needs, preferences, and budget. 
    • Develops customized travel itineraries, considering factors like destinations, activities, and transportation. 
    • Researches and recommends suitable accommodations, tours, and activities based on client needs. 

    Booking and Management:

    • Books flights, hotels, transportation, and tour packages through various vendors. 
    • Manages client itineraries, including reservations, payments, and cancellations. 
    • Provides clients with travel documents, such as flight tickets, hotel confirmations, and visa information. 

    Customer Service and Sales:

    • Handles client inquiries, provides advice, and addresses any concerns or issues during the trip. 
    • Promotes and sells travel packages and additional services, such as travel insurance. 
    • Maintains strong relationships with clients to ensure customer satisfaction. 

    Professional Development:

    • Stays updated on industry trends, travel regulations, and new destinations. 
    • May attend travel trade shows and workshops to enhance their knowledge and skills. 

    Airline Ticket Sales

    • Meet profit and sales targets on a monthly basis
    • Book airline tickets, make hotel reservations and collect payment/fees through GIGM’s payment platforms
    • Ensure at least 20 ticket bookings are done with travelstart through the GIGM website in a week

    Required Skills:

    • Communication: Strong verbal and written communication skills to interact with clients and vendors. 
    • Sales and Customer Service: Ability to effectively sell travel packages and provide excellent customer service. 
    • Problem-Solving: Ability to handle unexpected situations and resolve travel-related issues. 
    • Organizational and Planning: Ability to manage multiple bookings, itineraries, and client requests. 
    • Technical Proficiency: Familiarity with travel booking systems and software.

    go to method of application ยป

    Regional Auto Maintenance Manager South East

    The Regional Auto Maintenance Manager for South East would be responsible for overseeing and driving the performance of multiple service locations in the south east region of GIGM. This includes managing teams, ensuring operational efficiency, and achieving the goals of the business in the region. He would would also focus on quality control, customer satisfaction in terms of ensuring quality maintenance of the fleets in the region and the implementation of company-wide standards.

    Key Responsibilities:

    Team Leadership & Development:

    • Lead and motivate regional teams, including service managers and technicians by fostering a positive and collaborative work environment. 

    Operational Excellence:

    • Ensure efficient and consistent operations across all locations, maintaining adherence to company policies and procedures. 

    Financial Performance:

    • Manage regional budgets, track key performance indicators (KPIs) such as revenue, cost and implement strategies to achieve breakdown targets for the region

    Quality Maintenance of fleets

    • Monitor, improve and ensuring quality service and addressing any fleet issues promptly. 

    Strategic Planning:

    • Develop and implement regional strategies aligned with overall company goals, including breakdown targets, quality repairs initiatives and operational improvements. 

    Recruitment & Training:

    • Participate in the recruitment and training of regional staff, ensuring they possess the necessary skills and knowledge to perform their duties effectively. 

    Compliance & Safety:

    • Ensure all locations adhere to relevant regulations, industry standards, and company safety protocols. 

    Communication & Collaboration:

    • Communicate effectively with upper management, regional teams, and cross-functional departments to ensure alignment and collaboration. 

    Problem Solving:

    • Analyze fleet challenges, identify root causes, and implement effective solutions to improve performance and address issues. 

    Qualification

    • A minimum of first degree in mechanical engineering or HND in related field 
    • A minimum of 5 years’ experience in any Auto company 
    • A second degree or professional qualifications and trainings in Auto mechanic will be an added advantage.
    • Proficiency in the use of Microsoft excel and google sheet will also be an advantage

    Method of Application

    Interested and qualified candidates should forward their CV to: jobs@thegiggroupng.com using the position as subject of email.

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