Travel Sales & Tours Specialist at God Is Good Motors - GIGM

• A Travel Sales and Tours Specialist plans, organizes, and sells travel packages to clients, providing personalized recommendations and ensuring a smooth travel experience. They book accommodations, transportation, and tours, manage itineraries, and handle any travel-related issues. Additionally, they may collect deposits, collect payments, and offer travel insurance options. 

Here\'s a more detailed breakdown:

Key Responsibilities:

Planning and Designing Travel:

• Collaborates with clients to understand their travel needs, preferences, and budget. 
• Develops customized travel itineraries, considering factors like destinations, activities, and transportation. 
• Researches and recommends suitable accommodations, tours, and activities based on client needs. 

Booking and Management:

• Books flights, hotels, transportation, and tour packages through various vendors. 
• Manages client itineraries, including reservations, payments, and cancellations. 
• Provides clients with travel documents, such as flight tickets, hotel confirmations, and visa information. 

Customer Service and Sales:

• Handles client inquiries, provides advice, and addresses any concerns or issues during the trip. 
• Promotes and sells travel packages and additional services, such as travel insurance. 
• Maintains strong relationships with clients to ensure customer satisfaction. 

Professional Development:

• Stays updated on industry trends, travel regulations, and new destinations. 
• May attend travel trade shows and workshops to enhance their knowledge and skills. 

Airline Ticket Sales

• Meet profit and sales targets on a monthly basis
• Book airline tickets, make hotel reservations and collect payment/fees through GIGM’s payment platforms
• Ensure at least 20 ticket bookings are done with travelstart through the GIGM website in a week

Required Skills:

• Communication: Strong verbal and written communication skills to interact with clients and vendors. 
• Sales and Customer Service: Ability to effectively sell travel packages and provide excellent customer service. 
• Problem-Solving: Ability to handle unexpected situations and resolve travel-related issues. 
• Organizational and Planning: Ability to manage multiple bookings, itineraries, and client requests. 
• Technical Proficiency: Familiarity with travel booking systems and software.