Latest Vacancies at DynamicPlus Advisory

Job Summary

• Oversee the company’s relationships with its customers. Overall responsibility for developing long term relationships with existing customers and ensuring their satisfaction.
• Lead the company’s Key Accounts and Customer Service teams.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Serve as the link of communication between key customers and internal teams.
• Share regular reports of progress, forecasts, and competitor activity at customer sites.

Responsibilities

• Work with management team to bring creative solutions to customers
• Conduct regular visits to key accounts and negotiating pricing and service agreements as needed
• Hire, train and coach key accounts and customer service team members and direct them in finding creative solutions to both client and internal challenges, foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work.
• Implement Customer Relationship Management tools and processes.
• Contribute to the company’s business growth by increasing sales to existing accounts.
• Foster a productive and empowering working environment.
• Build a team to deliver company business and revenue goals.
• Maintain consistent and frequent review of issue resolution metrics required to effectively manage customer service department’s operational performance, including call grading
• Work on existing or new business development opportunities.

Qualifications

• Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Decision-making, problem resolution and creative thinking skills
• Attention to detail.
• Ethical and trustworthy.

Education and Skills Required

• Bachelor's degree with at least a 2:1 grade in Laboratory Sciences or management related field
• Minimum of ten (10) years work experience, with at least half of that time spent in Key Accounts Management or Client Services role.

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Job Summary

• Ensure the smooth, effective and efficient running of the dispatch office in respect to sales, fulfilling orders, picking/packing, dispatch, receiving and general inventory management.
• Ensure goods are stored correctly according to standards and specification to minimise the possibility of damage or deterioration.
• Receive and warehouse items according to approved processes and procedures
• Ensuring FEFO (First Expiry First Out) is used for picking items from the store
• Check received items from suppliers against invoices
• Making sure stock is stored correctly and safely according to approved guidelines
• Get familiar with the location of items to locate and issue the ordered item in time and of the right quantity
• Issue items as per approved procedures to ensure items issued are as per purchase order/sales order received and delivery is made to the right person
• Ensure items of similar nature are stored in pre-designated locations for ease of access and optimisation of time and efforts in material handling.
• Implement and maintain a filing system that ensures Goods Issued and other documents are preserved and easily retrieved.
• Participate in special and scheduled stock counts as required.
• Uphold and maintain levels of service that ensures highest levels of customer satisfaction are met
• Ensure all relevant safety, quality and environmental control procedures and instructions are followed
• Ensure outgoing cold chain items are packed according to approved guideline to maintain the integrity of such items on delivery to customers
• Ensure all items to be shipped are correctly labelled for shipment to the right customer
• Ensuring all stores facilities such as refrigerators, cold-room, air conditioners are always maintained and in good working conditions
• Any other reasonable request or work task as allocated by the Line Manager or other Senior Management.

Education and Skills Required

• Bachelor’s degree with at least a 2:1 grade in relevant field
• Minimum of 3 years’ experience in supply chain management
• Previous experience in medical service industry is an advantage

Competency and Skill Requirement:

• Knowledge of requirement for the proper storage of medical items and equipment
• Organization and documentation skills
• Logical and systematic approach to work
• High attention to details
• Excellent communication skills and interpersonal skills
• Proficient in Microsoft office suite

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Locations: Abuja, Kano, Ibadan, and Port Harcourt

Job Summary

• Oversee the relationships of the company with its most important clients.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts using key account metrics

Education and Skills Required

• Bachelor’s degree with at least a 2:1 grade in Laboratory Sciences or related field
• Minimum of two (2) years work experience

Competency and Skill Requirement:

• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Resourceful, with the ability to work independently.
• Decision-making, problem resolution and creative thinking skills
• Attention to detail.
• Ethical and trustworthy.

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Job Summary

• Responsible for the Sales and Distribution of Diabetes Products in his/her assigned territory
• Delivery of the assigned Volume and Value Targets for Diabetes Product
• Customer base expansion and territory growth
• Responsible for ensuring right pricing of the Products and generating the required profit for his/her territory
• Effectively execute all Marketing activities and Promotions in territory while deploying the right materials in the right way at the right time
• Manages the Credit transactions of the individual customers to ensure zero bad debts while maintaining the required credit limit and approved length of time for credit by customer
• The face of the company in his/her territory therefore must manage customer (Trade/HCP/Consumer) relationships while ensuring the right processes are followed.
• Ensuring the right communication to and from the Company (a go between the Customers and the Company)
• Effectively manage the various Company Customer Programs for Wholesalers, Retailers, Consumers and other relationships.
• Responsible for effectively managing and maintaining all Work tools in good condition at all times.
• Manages stock rotation within his/her territory utilizing the first expiry first out Policy
• Adhere to all Company Policies on Cash & Credit transaction and overall Policy obtainable in the Company

Education and Skills Required

• 3 to 5 years’ experience in selling FMCG products or Medical related products
• Must have graduated with a 2.1' from a reputable university, preferably with a degree in Medical Laboratory Sciences.

Competency and Skill Requirements:

• Self-starter and highly motivated individual with ability to work with limited supervision
• Have a proven track record of Target Achievements and innovative deployments
• Must be able to manage a territory (Wholesale, Retail (Pharmacies) and hospitals
• Effective communicator, ability to build rapport and maintain relationship
• Highly customer focused constantly working to increase customer satisfaction
• Ability to impress customer and clients with exceptional presentation and customer service skills
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook
• Must have a Valid driving Licence to be presented during the Interview

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Job Summary

• To anchor and support sales and business development activities across assigned territory
• Responsible for marketing and sales of diagnostics products in assigned territory
• Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients
• Focuses sales efforts by studying existing and potential volume of clients
• Submits orders through company approved methods
• Keeps management informed by submitting activity and results reports, such as, weekly work plans, weekly report and monthly and annual territory analyses
• Competition intelligence gathering
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
• Maintains professional and technical knowledge by attending educational workshops and training; reviewing professional publications; establishing personal networks; studying partner literature to improve product knowledge
• Provides historical records by maintaining records on area and customer sales
• Contributes to team effort by accomplishing related results as needed
• Execution of targeted market development and customer relationship management strategies for assigned territory
• Coordination with technical teams (Engineering and Application Specialist) for timely demo and trouble shooting
• Generate leads & convert leads into sales
• Ensure timely payment collection
• Ensure better customer satisfaction.

Education and Skills Required

• 3 to 5 years’ experience in selling FMCG products or Medical related products
• Must have graduated with a 2.1' from a reputable university, preferably with a degree in Medical Laboratory Sciences.

Competency and Skill Requirement:

• Self-starter and highly motivated individual with ability to work with limited supervision
• Have a proven track record of Target Achievements and innovative deployments
• Must be able to manage a territory (Wholesale, Retail (Pharmacies) and hospitals
• Effective communicator, ability to build rapport and maintain relationship
• Highly customer focused constantly working to increase customer satisfaction
• Ability to impress customer and clients with exceptional presentation and customer service skills
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook
• Must have a Valid driving Licence- Licence to be presented during the Interview