Latest Jobsat La Campagne Tropicana Beach Resort

Job Description

• We are seeking a detail-oriented, friendly, and reliable Cashier to manage all financial transactions efficiently and enhance our guests’ experience.

Responsibilities

• Accurately process guest payments for resort services, including room stays, dining, spa services, excursions, and retail purchases.
• Handle cash, credit/debit card payments, and other forms of payment efficiently.
• Provide guests with receipts, process refunds, and manage guest account charges.
• Maintain balanced cash drawers and accurate transaction records
• Address any concerns or issues regarding billing, transactions, or charges.
• Maintain accurate records of guest transactions, ensuring all charges are properly logged into the system.
• Assist guests with checking out by explaining charges and offering assistance with additional services.
• Work closely with other resort departments such as the front desk, restaurant, spa, and housekeeping to ensure smooth communication and accurate billing.
• Assist with tracking payments for special packages, promotions, or group reservations.

Requirements

• OND, HND, BSc in Hospitality or Accounting.
• At least two years of experience as a cashier, in retail, or in hospitality space.
• Age: Mustnot be more than 30 years old.
• Experience in a resort or hotel setting is a plus.
• Friendly, approachable, and guest-oriented attitude.
• Ability to maintain a calm and positive demeanor in busy or challenging situations.
• Strong work ethic and reliable team player.
• Previous experience in a cashier or customer service role preferred.
• Strong numerical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency with cash registers, point-of-sale systems, and basic computer skills.
• Ability to work flexible hours, including weekends and holidays.
• Energetic, trustworthy, and able to stand for extended periods in a fast-paced environment.

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Job Summary

• We are seeking a highly organized and personable Front Desk Manager to oversee our guest services operations.
• The ideal candidate will have strong leadership skills, an eye for detail, and a passion for delivering superior guest experiences.
• Join our team and contribute to maintaining our reputation as a top destination for relaxation and luxury.

Job Responsibilities

• Oversee daily front desk operations, ensuring that all guest interactions are professional, friendly, and efficient.
• Ensure smooth check-in and check-out processes, addressing guest needs and resolving any issues or complaints promptly.
• Coordinate and manage reservations, ensuring accuracy and effective communication with the reservations team.
• Lead, train, and motivate front desk staff to maintain high standards of customer service and professionalism.
• Develop and implement training programs for new staff, ensuring they are knowledgeable about resort policies, procedures, and amenities.
• Monitor staff performance and conduct performance evaluations, providing feedback and coaching when needed.
• Ensure all guest inquiries, requests, and concerns are handled with the utmost care and attention.
• Anticipate guest needs and recommend resort services and amenities to enhance their experience (e.g., dining, activities, spa).
• Coordinate with other resort departments (housekeeping, maintenance, spa, F&B) to ensure guest satisfaction and smooth operations.
• Manage and update guest reservations and room assignments in the resort’s property management system (PMS).
• Ensure that the front desk is properly stocked with necessary supplies and all equipment is in good working order.
• Maintain accurate guest records, ensuring billing, payment processing, and special requests are handled correctly.
• Oversee daily cash handling procedures, including checking out guests, processing payments, and managing deposits.
• Ensure that financial transactions are accurate and that cash drawers are balanced at the beginning and end of each shift.
• Prepare and review daily financial reports for management.
• Handle guest complaints or issues with professionalism, ensuring swift resolutions to enhance guest satisfaction.
• Monitor guest feedback and identify areas for improvement in guest services.
• Encourage guest reviews and feedback to continuously improve service quality.
• Maintain clear communication with other departments to ensure all guest needs are met efficiently and effectively.
• Participate in weekly management meetings to discuss operational performance, guest feedback, and team development.

Requirements

• Bachelor's Degree in Hospitality Management, Business, or a related field preferred.
• Proven experience as a Front Desk Supervisor, Front Desk Manager, or similar role in a hotel or resort setting (3+ years).
• Familiarity with resort property management systems (PMS) and hotel booking systems.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent customer service skills and the ability to handle difficult situations with grace and professionalism.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and resort management software (e.g., Opera, RMS).
• Exceptional communication and interpersonal skills, both with guests and staff.
• Ability to work in a fast-paced environment while maintaining a calm and welcoming demeanor.
• Friendly, approachable, and solution-oriented.
• Strong work ethic and a commitment to delivering high-quality guest service.
• Ability to multitask and prioritize in a busy environment.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive salary
• Opportunities for career development and advancement within the resort
• A supportive and dynamic work environment.

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Job Description

• We are seeking a Cost Accountant / Kitchen Manager to join our team. The ideal candidate, who is not more than 40 years of age, will oversee the financial aspects of the kitchen and optimize kitchen operations.

Responsibilities

• Establish reorder levels for kitchen inventory items and communicate these levels to the accountant responsible for placing orders or restocking the store on time to avoid last-minute rushes
• Monitor and track the usage of items taken by kitchen staff for meal preparation.
• Track the total number of people served daily with the meals prepared and reduce wastage.
• Apply FIFO (First In, First Out) inventory management principles where appropriate to ensure product freshness and minimize spoilage.
• Control food item costs by reviewing requisitions, storage procedures, and waste control measures.
• Supervise kitchen staff to ensure adherence to portion sizes, and food preparation standards.
• Oversee maintenance of the kitchen and surrounding areas to ensure they are kept clean and sanitized, including managing cleaning schedules for floors, mats, walls, hoods, and storage areas.
• Prepare weekly reports on food items used versus total meals sold, submitting these reports daily.
• Collaborate with the accounting team and management to analyze costs and identify opportunities for efficiency improvements.
• Ensure compliance with health and safety regulations within the kitchen.
• Coordinate with suppliers to source affordable and quality product supply.
• Ensure gas cylinders are refilled once the reorder level is reached.
• Participate in budgeting and forecasting related to kitchen operations and food costs.

Requirements

• A University Degree in Accounting, Finance, or a related field.
• Minimum of five years of accounting experience.
• Strong understanding of kitchen operations in hospitality is an added advantage.
• Proficiency in financial reporting, budgeting, and compliance .
• Strong analytical, organizational, and communication skills .
• Exceptional leadership qualities with attention to detail.
• Ability to work under pressure and meet tight deadlines .
• Excellent time management and reporting skills .
• Proficiency in Excel and other accounting tools.
• Strong organizational orientation and ability to assume responsibility for cost accounting tasks.

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Summary

• We are seeking a dynamic and personable Concierge to join our team.
• The ideal candidate will be no older than 25 years, passionate about delivering outstanding guest service, anticipating needs, and creating memorable stays.

Responsibilities

• Greet guests and colleagues warmly, maintaining a friendly and service-focused attitude in every interaction.
• Provide detailed and engaging information about the resort’s amenities, local attractions, dining options, and available activities to enhance the guest experience.
• Promptly manage guest requests, including reservations and special arrangements, ensuring personalized and timely service.
• Work closely with various resort departments to coordinate and deliver seamless, memorable experiences for guests.
• Address guest inquiries and resolve any issues efficiently, courteously, and with professionalism.
• Assist guests with their luggage and other needs to ensure comfort and convenience throughout their stay.

Requirements

• Possesses OND, HND, or BSc degree in Hospitality Management, Business, Communication, or related fields
• Energetic and confident communicator, ideally under 25 years of age
• Prior experience in hospitality or concierge services is highly desirable
• Exceptional communication and interpersonal skills to engage with diverse guests
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Willingness to work flexible shifts, including weekends and holidays
• Genuine passion for providing outstanding guest service and creating memorable experiences.

What we have to offer

• Competitive salary
• Opportunities for career development and advancement within the resort
• A supportive and dynamic work environment.

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Job Summary

• We are seeking a detail-oriented and proactive Resort Accountant to manage the financial aspects of our hospitality operations.
• The ideal candidate will be responsible for maintaining accurate financial records, preparing reports, managing budgets, and overseeing sales.

Responsibilities

• Oversee daily accounting operations including accounts payable/receivable, payroll, and general ledger entries.
• Prepare monthly, quarterly, and annual financial statements and reports.
• Manage budgeting and forecasting processes in collaboration with department heads.
• Monitor and control costs to optimize profitability.
• Ensure compliance with tax regulations and internal financial policies.
• Assist in audit preparations and liaise with external auditors.
• Maintain accurate documentation and financial records for management review.

Requirements

• HND or Bachelor’s Degree in Accounting, Finance, or a related field.
• Proven experience in accounting, preferably in hospitality or resort settings.
• Strong knowledge of accounting software and MS Office Suite.
• Excellent analytical, organizational, and communication skills.
• Ability to work independently and as part of a team.
• Age not more than 35 years.