Latest Jobs at Pivotage Consulting

JETC/1123/SGE
Career: Mid/Level Expert
Reports to: Managing Director

Job Description

• Achieves restaurant’s daily operational objectives. Ensures a safe, secure and healthy environment is maintained by following and enforcing sanitation standards.
• Ensures maintenance of restaurant ambience by controlling lighting, background music, monitoring food presentation, customer service
• Oversees all aspects of management including the sales of food and delivery to customers
• Ensure an effective communication of instructions to workers.
• Oversees the sales of food, handling of cash register, packaging of takeaway for delivery, POS machines, resolving customer complaints etc.
• Ensures employees give excellent service to customers
• Ensures prompt  daily opening and closing of restaurant.
• Computes daily expenses and daily turnover
• Maintains a detailed record of vendor supplies, stocks and inventories.
• Notifies the appropriate vendors  about low stock and restock orders.
• General supervision  and enforcement of employees duties and responsibilities
• In Charge of complete and total operation of catering service which involves  managing the catering service during events and dealing with necessary preparation  before and after the event.
• Manage events booking and communicate with clients before and after events.
• Collate a list of requirements, resources, equipment and manpower required for the execution of events.

Job Responsibilities

• Achieving restaurant’s daily operational objectives. Ensuring a safe, secure and healthy environment is maintained by following and enforcing sanitation standards.
• Ensuring maintenance of restaurant ambience by controlling lighting, background music, monitoring food presentation, customer service.
• Overseeing all aspects of management including the sales of food and delivery to customers
• Ensuring an effective communication of instructions to workers.
• Overseeing the sales of food, handling of cash register, packaging of takeaway for delivery, POS machines, resolving customer complaints etc.
• Ensuring employees give excellent service to customers.
• Ensuring prompt daily opening and closing of restaurant.
• Computing daily expenses and daily turnover.
• Maintaining a detailed record of vendor supplies, stocks and inventories.
• Notifying the appropriate vendors about low stock and restock orders.
• General supervision  and enforcement of employees duties and responsibilities
• In Charge of complete and total operation of catering service which involves managing the catering service during events and dealing with necessary preparation before and after the event.
• Managing events booking and communicate with clients before and after events.
• Collating a list of requirements, resources, equipment and manpower required for the execution of events.

Requirements

• Bachelor's degree in a relevant discipline.
• Must have a minimum of 1 year cognate experience in a restaurant.
• Must have a strong understanding of customer and market dynamics and requirements.
• Must have the ability to take initiatives and accept challenges.
• Must have the ability to be upright in areas of personal character, commitment, organizational and communication.
• Must have the ability to demonstrate, interact and cooperate with all company employees.
• Must have the ability to maintain accurate records of all management activities and continuously adhere to all company policies, procedures and business ethics codes.

go to method of application »

Ref: MHT/1121/HOC
Career: Mid/Level Expert

Job Purpose

• This position is responsible for claims processing and administration. It also includes analysis of utilization and claims patterns to identify areas of improvement and process changes that will result in medical cost control.

Job Responsibilities

• Coordinating the management of all Claims processes from submission, initial review, sorting and tracking, pre-processing, adjudication, review, scheduling for payment and then reconciliation and sign off on paid claims.
• Ensuring accurate processing of all claims following proper enrollee verification, enrollees eligibility, PA confirmation, and according to contracted fee schedule with provider.
• Ensuring timely processing of claims and appeals on FIFO bases to ensure payment within 30 days of receipt of claims at any of our office.
• Ensuring proper filing and maintenance of claims documents and make sure the information is readily available.
• Conducting a review of processed claims for errors and ensure accuracy of processed claims and preparation of claim schedules for payment
• Responsible for the supervision of the staff in claims unit including training and team building.
• Providing regular reports on claims status, receipt, processed and payment.
• Monitoring and evaluation of utilization patterns by
• Analyzing  of preauthorization reports to identify regional and provider specific trends and propose process changes and policies for effective utilization management
• Analyzing of claims reports to identify regional and provider specific trends and propose process changes and policies for effective utilization management
• Providing regular reports on claims status, trends and utilization patterns.

Job Requirements

• Must have a Bachelor’s degree in a relevant discipline.
• Must have a minimum of 5 years progressive career history
• Must have prior experience in similar role and team management skill is a must.
• Must have a good network of prospective members and ability to close sales.
• Must have strong understanding of customer and market dynamics and requirements.
• Must have the ability to take initiatives and accept challenges.
• Must have the ability to be upright in areas of personal character, commitment, organizational, communication and persuasive skills.
• Must have the ability to maintain accurate records of all claims activities and continuously adhere to all company policies, procedures and business ethics codes

Salary
Salary for this role is competitive and negotiable

go to method of application »

Ref: EMIRP/1218/BDM
Career: Mid/Level Expert

Job Purpose

• Oversee the direction and growth of the company’s overall business planning, customer service delivery/operations, marketing, new business development, and sales and opportunity management
• This position is responsible for assessing, shaping, setting and selling (internal + external) the strategic direction of the company’s solution efforts to efficiently and effectively build and scale the company’s unique selling propositions.

Job Responsilbilities
New Business Development:

• Prospect for potential new clients and turn this into increased business.
• Meet potential clients by growing, maintaining, and leveraging your network to build robust pipeline of opportunities.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Plan approaches and pitches to new clients.
• Work with technical team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/services offered.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
• Present an image that mirrors that of the client.

Client Retention:

• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

Business Development Planning:

• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services and products.
• Identify opportunities for services and products that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Management and Research:

• Submit weekly progress reports and ensure data is accurate to the CEO.
• Ensure that data is accurately entered and managed within the company’s sales management system.
• Forecast quarterly and yearly sales targets and ensure they are met by the team.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Ensure all team members represent the company in the best light.
• Present business development training and mentoring to business development executives and other internal staff.
• Research and develop a thorough understanding of the company’s people and capabilities.
• Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

Job Requirements

• Bachelor's Degree in Sales and Marketing required. Master's Degree in Marketing or Business Administration.
• Minimum 7 years working experience in the Banking, Oil & Gas Sector/FMCG/ICT.
• Experience in previous leadership positions such as Manager in the Banking, Oil & Gas /FMCG/ICT sector.
• An established network of contacts / clients in the Oil & Gas sector/FMCG/ICT.
• An established network of marketing, business development and account management professionals.
• A strong customer orientation with the demonstrated ability to nurture key accounts.
• The ability to respond quickly and effectively to the needs of clients and internal stakeholders.
• Conceptual and strategic selling experience of solutions-based products and services.
• Exemplary communication and presentation skills.
• A high level of enthusiasm for building business and overcoming obstacles.
• Demonstrated results in sales management, business development and P&L management.
• Previous experience in building and developing service-oriented teams.
• Previous experience in building strong, internal relationships with C-level executives across an organization.
• Prior experience in successfully delivering on annual sales quotas.
• Strong business and technical acumen.

go to method of application »

Essential Job Responsibilities

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, and Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors
• Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes
• Develops and implements growth strategies
• Acts as a liaison between company and client for quality assurance
• Raises capital through banks or outside investors to help foster growth or obtain sales goals
• Provides mentoring to all employees, including management
• Motivates staff to meet or surpass organizational and sales goals
• Coordinates with human resources department to recruit skilled talent and keep the best employees
• Oversees daily operations and makes adjustments as necessary
• Presents new ideas and cash flow strategies to board of directors and other company officers
• Directs acquisitions and sales of assets to meet organization goals
• Evaluates newly implemented sales plans

Other Responsibilities:

• Liaise with the clients on export operations issues; attend operations performance review meetings with clients to ascertain excellent service delivery to clients
• Increase efficiency in the overall organization’s business operation
• Achievement of the organization’s budget figures
• Provide Training, motivation, and direction of export operations
• Provide Leadership in the development and sustenance of skills, competencies and capability within the business operations divisions
• Ensure that all key operating personnel meet the required competency standards and are competent to carry out their duties.
• Develop company export/logistics policies, procedures, guidelines, standing orders and specific operational guidelines and ensure they are being adhered to.
• Monitoring operations and ensure excellent Quality Management System in accordance with ISO Regulations.

Minimum Qualifications and Experience

• B.Sc (Business Administration/Related Discipline) from a reputable institution.
• MBA or M.Sc. a plus
• Professional Membership (IoD, NIM etc.)
• Minimum of 8- 10 years relevant experience in Commodity export at a senior management level in a reputable similar company.

Knowledge:

• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving

Remuneration
Salary is very competitive.