Latest Jobs at New Incentives

Job Summary

The Human Resources Officer will be assisting the HR Manager in recruitment, employee relations management, staff benefits administration, staff compensation, staff performance management, and training. The ideal candidate should be someone with at least 3 years experience in Human Resources, very diligent, detailed, and process oriented with some understanding of legal and logistics processes. The candidate should be residing in North West Nigeria. Excellent communication skills, a learning mindset, and ability to adapt quickly managing HR systems are essential to succeed in this role.

Job Responsibilities and Tasks

Recruitment (30%)

• Assist in FOs selection and in-person interview at the LGAs level.
• Take lead to manage in person interviews of shortlisted FOs candidates through local New Incentives team members.
• Escalate any gaps, challenges or non compliances to the HR Manager for immediate follow up.
• Liaise with the SR unit and community leaders to ensure locals are recruited.
• Promote job ads on social media and do outreaches on platforms like LinkedIn and your network to identify candidates.
• Assist the HR Manager to send invitations, follow up with candidates, phone calls, schedule interviews, reference and background checks.
• Send feedback for the concluded recruitment exercise.
• Prepare the recruitment Gsheet during and after the process.
• Onboarding, Benefits and Compensation Management (40%)
• Follow up with the new employees to ensure pension and NHF registration are done and numbers are generated.
• Follow up with the new office account opening during onboarding.
• Liaise with PFAs, NHF, NSITF and Tax offices for following up with remittances.

Administration (30%)

• Ensure employee information is up to date.
• Review employee leave applications on zoho and ensure the right documents are uploaded.
• Any other duty that may be assigned by the HR Manager or console.

Education and Work Experience Requirement

• BSc or BA in Business Administration, Social Sciences or its recognized equivalent
• At least 2 - 5 years in a Human Resources general function.
• 1 - 2 years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is a plus
• Skills and Competencies Requirement
• Preferably a candidate already based in Sokoto, Zamfara, Kaduna or Kebbi States or willing to relocate to either of the States
• Detail-oriented and diligent professional
• Process-oriented with some understanding of legal and logistics processes
• Good networks and contacts in North West Nigeria and ability to leverage for recruitment
• Good organizational skills, effective time management, ability to meet deadlines, multi-task, and prioritize tasks
• Sound cultural awareness and ability to work multicultural and multiethnic environment
• Proven managerial and / or leadership skills
• Ability to deliver high quality work in short periods of time and to work under pressure
• Critical thinker and possess problem solving attitude
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in MS Word, MS Excel, MS Powerpoint, internet browsers, smartphones and ICT in general. The candidate should be willing to use Google Doc, Google Sheet and Google Slides.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

Language Requirement

• Proficiency in English Language (conversation, reading and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an advantage.

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Job Summary

• Responsible for overseeing and implementing program operations under the respective assigned State. The State Field Manager will support project implementation in public health clinics, including facilitating technical assistance, outreach, network building, assigned budget administration, and the execution of relevant events.
• He/she will be responsible for the overall output of operations in their state.

SFM Key Duties and Responsibilities

State Coordination (40%)

• myDay submissions all completed (activities, expenses, time, task reporting)
• Manage and develop State Budget Requests based on KPI’s and in-depth understanding of outstanding issues, and recommendations from the Field Managers and Field Officers.
• Manage Activities and KPIs (Coverage, Imm Rate, Discrepancies) within budget
• Ensuring programs run efficiently and effectively by Modifying clinic schedule based on requests and factors (e.g. assessment of coverage)
• Promptly resolving issues identified by the Audits & Investigation unit and console reviewers, identifying and mitigating instances of these issues at other operating clinics/LGAs
• Work with the Operation Coordinator in collaboration with the Deputy Expansion Coordinator to develop and successfully implement the program goals.
• Manage project timelines and effective completion of project deliverables based on the Work Plan, while ensuring timely reporting
• Assist with budget preparation and monitoring for all project-related activities and ensure appropriate tracking of expenses based on the Work Plan.

Stakeholder Management (10%)

• Maintain relationships with stakeholders at the State level for prompt resolution of programmatic concerns, in-person access when needed and additional representation.
• Provide effective supply-side follow up,
• Participate in Health Partners Meeting, Campaign Flag offs.
• Participate in LIOs meetings,
• Conduct monthly LGA visits to ensure LGA stakeholders are kept abreast with happenings and we are solving issues from the government side.
• Provide weekly CCT breaches update to the stakeholders

Meetings and Trainings(20%)

• Lead implementation of community, state, and partner events, activities, meetings, briefings, and seminars.
• Propose quarterly and ongoing trainings to improve managers and FOs ability to detect and mitigate fraud
• Assist with training and role playing for awareness and sensitization meetings.
• Coordinate and participate in check-ins Meetings.
• Represent the organization and project at meetings, conferences and other events when assigned.

Administration & Reporting (15%)

• Ensure all Field Managers, Assistant Field Managers and Field Officers meet responsibilities for conducting in-person supervision visits, reviewing submissions and providing coaching.
• Identify core issues affecting clinics and settlements.
• Assess status of Unit objectives and KPIs
• Complete review of Field Managers’ Daily Check-in to have a holistic view of clinic operations
• Complete daily, weekly and monthly forms within timelines
• Implement performance management system to identify best and worst performers and assist in PIP and firing of non-performers).
• Review of discrepancies and mitigative actions to reduce (myTransfer, HR Report)
• Develop procurement work plan, manage costs, and confirm distribution for ongoing operations
• Ensure staff comply with the NI rules and regulations and complete assigned training within the state.
• Address any non compliance and misconduct within the state of operation and escalate to the HR unit or audit unit where necessary.
• Collaborate with FMs to escalate to the HR or Audit units on employee’s performances or PIP.
• Support employees under your state where necessary to mitigate or avoid discrepancies in day to day activities.

Project & Task Management (5%)

• Lead projects as implemented by NI leadership.
• Assign tasks as per task management tool.
• Advance project goals using a variety of proven research, advocacy and program implementation techniques.

Security Awareness (5%)

• Make decisions on ad hoc security mitigation.
• Keep Chief Operating Officer and Operations Coordinator informed of significant events and development.
• Liaise with the Security Unit in case of critical incidents and potential deterioration of the security situation and disseminating relevant information.
• Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations .
• Take responsibility for personal safety and the safety of team members as applicable on the field
• Read and understand all Security documents in the context of operations including SOPs and Country Security Plan.

Other duties (5%)

• As assigned by leadership (Not more than 5% of role)
• Provide recommendations to Human Resources Managers based on feedback from Field Managers.
• Perform other duties that may be assigned by the OC or Senior Managers.

Key Requirements

Education and Work Experience

• B.Sc or equivalent, Masters will be an added advantage
• A minimum of 3 - 5 years relevant experience working in the field. It is desirable that at least 2 of these years be spent working at a senior level with a locally based or international organization.

Skills and Competencies

• Strong communication and interpersonal skills (especially in Hausa).
• Good Budget management skill
• Strong customer service and people management skills.
• Strong problem solving skills.
• High ethical standards and integrity.
• Ability to manage multiple priorities or multitask and reports.
• Ability to manage large team
• Ability to handle pressure
• Highly proactive with a very strong sense of accountability.
   

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Job Summary

• The Stakeholder Relation Officer is responsible for supporting the initiation and coordination of strategic relationships and partnerships with communities/settlements, health professionals, local government, community service organizations and other relevant stakeholders to improve the program.
• The role will also entail advocating and promoting the awareness of the organization.

Position Responsibilities

Advocacy to improve coverage (30%):

• Develop opportunities to engage religious and community leaders in order to create goodwill for the study and intervention of ABAE
• Create of avenues to engage Fathers and Mothers in settlements
• Engage in strengthening relationships with key government, religious, NGO and INGO partners of ABAE
• Take prompt action to resolve supply-side issues as well and provide advance warning about any other potential issues.
• Assist in the organizing of events to raise awareness about the ABAE intervention

SERICC (20%):

• Increase awareness of SERICC and promote NI / ABAE Initiative in SERICC
• Promote the goals and objectives of ABAE during meetings
• Engage partners and build networks

CCT (20%):

• Improve of positive perception of CCT in order to improve access
• Create awareness and coverage of the CCT

Networks (20%):

• Maintain good relationships with staff at the Ministry and Primary Health Care Dev Agency in the State
• Build relationships to facilitate engagements with stakeholders even up to the Governor’s office

Security Awareness (5%):

• Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations
• Take responsibility for personal safety and the safety of team members as applicable on the field
• Read and understand all Security documents on the context of operations including SOPs and Country Security Plan

Other duties/Special Projects (5%):

• Other requests that may be assigned by Management.

Key Requirements

Education and Work Experience:

• HND, B.Sc or equivalent
• Professional qualifications in the NGO sector will be advantageous.
• 1 - 3 years relevant experience (preferably in an NGO).

Skills and Competencies:

• Nigerian nationals already based in the states targeted for this position.
• Minimum of Bachelor degree, preferably in the field of health or other natural sciences
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa, and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones and new communications technology in general
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

Language Requirement:

• Proficiency in English Language (conversation, reading, and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an advantage.

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The Assistant Expansion Manager will support New Incentives’ program that utilizes cash transfers to encourage mothers to complete the immunization schedule of their infants. The program is operated in cooperation with the State Primary Healthcare Development Board in Bauchi, Gombe, Kano,Sokoto, Jigawa, Katsina and Zamfara State.

The primary duty of the Assistant Expansion Manager is to assist Expansion Managers in implementing program expansions under the respective assigned zone with the goal of increasing immunization coverage and retention. Key duties for this position include: providing leadership for selected staff members that result in increased immunization coverage and retention while nurturing relationships with employees, clinic staff, and other stakeholders.

Assistant Expansion Managers are hired full-time and supervise trainees throughout training and orientation sessions. The ideal candidate for this position is someone who is primarily residing in /or who has a free place to stay and willing to relocate to one of the towns/LGAs of the four states of operation.

Required Qualifications:

• Fluency in local languages/dialects spoken in Katsina State, especially Hausa. In your cover letter, please state the names of the languages/dialects you can speak and your fluency level for each language.
• Minimum of ND, preferably in the field of health or other natural sciences.
• Willingness to work at remote public clinics and field locations at least 4 - days per week.
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations.
• Experience in collecting, synthesizing, and drawing conclusions from (health) data is desirable.
• Careful attention to financial matters and management of funds.
• Detail-oriented and diligent professional who is hard-working, result-oriented, and loyal.
• Passion to help others and reduce infant mortality.
• Very good verbal and written communication skills, in English, Hausa dialects (verbal and written)
• Excellent responsiveness to email and phone requests.
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones, and new communications technology in general.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure.
• Ability to demonstrate good managerial and leadership skills.