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  • Posted: Apr 29, 2024
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
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    Fleet Officer, Onitsha

    Description

    • Maintain all required records including vehicle records, vehicle expenses, maintenance and servicing etc.
    • Ensure set-up of new vehicles in line with MAX standards
    • Manage the process for maintenance and vehicle refurbishment in line with MAX standards and work procedures
    • Supervise technicians in carrying out set-up, maintenance and vehicle refurbishment
    • Ensure every vehicle is tracked and reporting live location on the IoT platform
    • Support other operating units by providing accurate vehicle locations
    • Achieve set targets in terms of timeline and cost

    Requirements

    • Minimum of OND in Electrical, Mechanical Engineering or related disciplines
    • Minimum of 1 year relevant experience
    • Fundamental practical knowledge of Electrical and Mechanical Engineering principles
    • Ability to drive a motorcycle or tricycle is desired but not mandatory
    • Proficiency in MS Office/ Google workspace
    • Critical and analytical thinking
    • Accuracy and attention to detail
    • Confidentiality
    • Willingness to work in Ibadan or Abeokuta (no relocation support)

    Benefits

    • Competitive pay & benefits
    • Premium Health insurance cover
    • Consistent Learning and Developmen

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    Pipeline Conversion Analyst- Onitsha

    Description

    We are looing for a Pipeline Conversion Analyst who will be responsible for ensuring that prospects at the top-of-the-funnel, are followed through and helped through all various steps of the Champion recruitment process.

    What You Will Do:

    • Actively engage prospective drivers to educate them on the onboarding process to become Champions.
    • Promotion and sale of services and products to prospective drivers.
    • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
    • Establish, develop and maintain positive business and customer relationships with prospective drivers
    • Expedite the resolution of customer/driver problems and complaints to maximize satisfaction.
    • Achieve agreed upon sales targets and outcomes within the agreed timeline.
    • Coordinate sales effort with team members.
    • Analyze the territory/market’s potential, track sales and status reports.
    • Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
    • Keep abreast of best practices and promotional trends

    Requirements

    • Excellent oral and written communication skills.
    • Proficiency in other languages is added advantage
    • Must understand the local dialect of the business territory
    • Good analytical and organizational skills with experience
    • Ability to enjoy clerical and administrative work with good planning and numeric skill
    • Must possess strong methodical approach to complete the assigned workAttention to details.
    • Bachelors degree in any relevant field.
    • Minimum 2 years experience in a similar role.

    Benefits

    • Competitve Pay & Benefits
    • Premium Health Insurance Benefits
    • Consistent Learning & Development

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    Field Operations Officer, Onitsha

    Role Overview: 

    We are looking to hire a reliable, smart and dedicated Field Operations Officer who will be responsible for the safety of champions, lives and properties of MAX.

    What You’ll Do: 

    • Respond to emergency calls from Champions 
    • Ensure champions follow rules and regulations as prescribed in the contract
    • Ensure MAX properties are not in the custody of the Law Enforcement agencies
    • Liaise with the Welfare officers concerning Champions
    • Maintain a register of First Aiders and ensure the adequate provision of first-aid and welfare facilities
    • Undertake daily safety inspections 
    • Investigate or arrange for all accidents and near-misses be investigated and prepare report

    Requirements

    What You’ll Need: 

    • Minimum of Ordinary Level Diploma or its equivalent
    • Minimum of two (2) years work experience
    • Safety Certificate is an added advantage
    • Ability to ride a two wheeler 
    • Confident and outspoken 
    • Ability to communicate well in language of the city and English
    • Knowledge of the city

    Benefits

    • Competitive pay & benefits
    • Premium Health insurance cover
    • Consistent Learning and Development

    go to method of application »

    Driver Welfare Analyst

    Description

    We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions

    You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

    What You will do:

    • Track Champion daily attendance and follow up on absent champions
    • Monitor turnover and retention rates amongst Champions
    • Appropriately attend to the requests of the Champions and follow through
    • Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
    • Research and suggest Champions insurance options and HMO plans.
    • Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
    • Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
    • Conduct exit interviews for champions, collate feedback and provide recommendations
    • Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
    • Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
    • Implement recognition and appreciation programs across the organization
    • Encourage champion networks and committee to foster a community

    Requirements

    • Strong interpersonal and communication(written and oral) skills
    • Strong People Management skill
    • Strong Administrative skill
    • Employee engagement skill
    • Empathetic and approachable
    • Objective, understanding and resilient
    • Detail oriented
    • An ability to prioritize, plan and organize work in a busy environment.
    • Record/book keeping skills Required Qualifications
    • A degree in related fields, minimum of a HND
    • Proven experience working in / knowledge of a recruitment or analyst role
    • Demonstrated high computer literacy: particularly with programmes in Microsoft Office
    • At least a year and above work experience

    Method of Application

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