Latest Jobs at MainOne

Responsibilities

• The Technical support engineer will be responsible for providing on-site technical support during planning, implementation and operation stages of transmission, IP, Power and OSP team deliverables.
• He will also interface with customer, work with the Back-Office team and generate applicable reports.
• He will also support the Commercial/Technical sales team to foster sales in South-South region through well-articulated network solutions that stemmed from purposeful customers’ follow ups and the understanding use case per customer.

In addition, the Technical Support Engineer will be responsible for the following:

• Carry out routing maintenance on all network devices according to the procedure manual
• Troubleshooting and resolution of 1st and 2nd level network related problems
• Troubleshoot and resolve all Transmission & IP equipment faults
• Respond to and resolve DWDM/OTN, Metro Ethernet, GPON & MW networks issues within the timeframe of severity level agreements
• Review and execute RPRs (re-provision requests) on MW, GPON, Ciena Metro Ethernet & IP platforms with minimal supervision
• Implement new circuits as designed by the network planning team
• Plan, conduct, monitor and inspection of jobs done in all MainOne PoPs (Owned/Third party) to ensure conformity to MainOne standard
• Ensure prompt resolution of facility related issues in all our PoPs.
• Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications
• Deploy and document changes in accordance with problem and change management process
• Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to. Complete the projects’ objectives within timelines
• Able to interpret, review and implement DWDM, GPON & Metro Ethernet networks designs from the network planning team.
• Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity
• Ensure that MainOne’s DWDM, GPON & metro fiber network documentation is always accurate and up to date
• Supervises daily OSP last mile builds including corrective and preventive operation activities
• Provide up-to-date documentation of Optic Fiber infrastructure in the network including built capacity and utilized capacity
• Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to MainOne customers
• Convey customer feedback including feature requests and product issues to Product Management and Development teams
• Work as a remote hand assist for the IP team during new circuit activation and troubleshooting IP related faults for MainOne existing customers within the region.
• Store and document updates on ALL equipment (in-service/spares) on the network (within MainOne PoP & 3rd Party sites)

Qualifications, Skills & Competencies

• A Bachelor's Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering.
• At least 5 years post NYSC work experience in the configuration, operations, and maintenance of optical fiber, GPON, Metro Ethernet, DWDM/OTN and wireless network equipment.
• A working knowledge of GPON, Metro Ethernet, Microwave transmission and must have undergone a basic training in optical and wireless networks with focus on DWDM/OTN/IP transmission standards/protocols.
• Good understanding of telecommunications/engineering principles, transmission, and access networks, IP networks, metro Ethernet etc.
• In-depth knowledge of IP and IP related Technology and protocols such as BGP, MPLS, and DNS etc.
• Basic knowledge of the Nigerian telecommunication market and/or experience working in a telecommunications environment
• Ability to interpret topography, network design maps and AutoCAD Designs/and or Visio app.
• Structured cabling experience is a must.
• Ability to use E-Analyzer, Spectrum Analyzer and other signal testing tools/instrument and diverse bandwidth test apps.
• Knowledge of a vendor network management system
• Good oral and written communication skills
• Time management skills
• Teamwork abilities
• Ability to work well under pressure
• Solid foundation in electronics theory
• Demonstrated mastery of telecommunication industry standards, dimensioning transmission network element systems, ITU, and ANSI/ETSI etc.

Demands of the Job

• Ability and willingness to work long hours and meet tight deadlines;
• Ability to work under minimal supervision.
• May be required to travel out of station.
• Maybe required to work weekends.

Remuneration
Salary commensurate with experience.

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Responsibilities

• Responsible for design, installation, setup, and administration of current and future Infrastructure deployments such as Virtualization Solutions, Storage Systems and Cloud IaaS Solutions in a 24x7x365
  environment.
• Work with team members including infrastructure engineers, database administrators, software development engineers and business liaisons to obtain data and storage requirements
  and deliver solutions to meet business needs.
• Capacity planning and implementation of SAN Storage infrastructure.
• Performance monitoring, troubleshooting proactive support analysis.
• Manage and support the Enterprise Backup Solution, and Tape Library system in a SAN environment and develop refined backup procedures and policies.
• Manage, Maintain and Support VMware Virtualization and Hyper-V infrastructure.
• Work with infrastructure owners to test and verify data archives
• Schedule backup jobs based on documented procedures and schedules.
• Day-to-day proactive monitoring, including monitoring error logs, database and log space, user activity, and resource utilization.
• Create scripts to automate system administration duties, database maintenance procedures and implement best practices, guidelines and policies.

Qualifications, Skills & Competencies

• A Minimum of B.Sc. Degree in Computer Science, Electrical / Electronics Eng, or any related discipline.
• Must have 5-6 years experience in Enterprise Virtualization Solutions, VMware and Microsoft Hyper-V, Storage and Backup Solutions.
• Certifications in VMware, EMC and other Virtualization/Storage/Backup Technology Required.
• Certification in Virtualization, Hardware & Operating Systems Maintenance, MS SQL, VMC on AWS and Microsoft Azure will be an advantage.

Demands of the Job

• Process-driven, with strong analytical and planning skills.
• Technical & Professional proficiency.
• Strong coaching and team leadership skills.
• Very good problem-solving and troubleshooting skills.
• Excellent customer service orientation.
• Vendor relationship and negotiating skills.
• Business communication and project management skills.
• Ability to communicate effectively with relevant areas of the business.
• Knowledge of and experience with:
  • Information systems
  • Unix/Linux, Windows AD, ERPs, LANS/WANS
  • Windows Server Environment, Microsoft SQL Server
  • Microsoft Exchange
  • Oracle
  • Software development languages
  • Enterprise backup Solutions

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Responsibilities

• The Application Developer will be responsible for supporting enterprise applications such SharePoint, Dynamics 365, Salesforce, BMC Remedy and other custom applications and also for developing software to meet the immediate needs of the business as required

The specific responsibilities shall include the following:

• Automate business processes
• Ensure the business maximize the use of all enterprise applications, development and business collaboration.
• Develop mobile applications where necessary for business process automation.
• Carry-out research and development.
• Monitor applications platform health and make necessary changes to ensure the platform is always available.
• Gather initial user requirements.
• Recommend vendor in cases where is more economical to buy software.
• Document all software solutions developed. 
• Manage the backend of the corporate website.

Qualifications, Skills & Competencies

• HND / B.Sc. in Computer Science or other related disciplines
• 2-3 years of relevant experience.
• Knowledge of C#, JavaScript, PowerShell, Java and PHP programing language.
• Knowledge of HTML, CSS and JavaScript, 
• Knowledge of MSSQL, MySQL, Drupal, SharePoint Server 2013, WordPress.
• Object Oriented Design.
• Knowledge of Shell scripting, Linux Ubuntu OS environment.
• Software Development Skills in Analytical Thinking
• Problem Solving ? Self-management skills
• Team work
• Customer Service
• Proficiency in MS Office & Products

Demands of the Job

• Ability and willingness to meet tight deadlines

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Responsibilities

• The Data Center Facility Manager will be responsible for the data center physical infrastructure; the White Space area and also the other supporting infrastructure.
• He/ She will maintain various sub-systems of the BMS like Chillers, Chilled water Pumps, CRAH units, Electrical Transformers and distribution panels, diesel generators equipment and all related infrastructure systems. 
• He/ She also needs to work on systems to monitor and manage the power consumption by racks/IT Load while working closely with the BMS operators and Non-IT teams to ensure all the alerts/incidents/requests are handled and resolved within SLAs.

Key responsibilities will include but not limited to:

• A thorough understanding of electrical systems for large campus from the supplier to the respective operational floor.
• Thorough understanding of HT & LT electrical distribution systems and large capacity UPS systems.
• Knowledge and experience handling HT & LT Control panels, LT&HT switchgear, CTs and AVRs etc.
• Operations and maintenance of HT DG systems.
• Operations and maintenance of UPS systems.
• Excellent knowledge of Cooling systems namely Chillers, HPAC, CRAHs, DX Type units etc.
• Cable of creating and understanding Single Line diagrams.
• Capable of handling expansion projects in line with the customer requirements.
• Excellent logical reasoning and troubleshooting skills
• Plan & Execute all preventive maintenance schedules.
• Maintain adequate records for undergoing operational audits both internal as well as external.
• Evaluate new products and technologies
• Thorough understanding of energy management and ensure optimal usage of power from the Grid.
• Innovate, Implement and practice energy savings and reduce the cost of operations.
• Expansion design ability, space planning and allocation.
• Excellent second level ability to troubleshoot mechanical and electrical systems faults within the DC infrastructure.
• Capacity planning and Upgrade; ability to plan and upgrade systems within the infrastructure.
• Ability to support and ensure that all applicable security standards-including the PCI Data Security Standard (PCI-DSS) are duly complied to.

Qualifications, Skills & Competencies

• B.Eng. Degree in Electrical or Mechanical Engineering
• Minimum years of Experience: 15
• Facility Management qualification will be added advantage.
• Technical Knowledge of various Electrical Distribution and sub systems, HT DG, Large Chillers, HPACs and chilled water pumps.
• Good knowledge of Microsoft Windows 10, Microsoft Office Tools (Word, Excel, Outlook and power point).
• Cost conscious professional, successfully exhibiting excellence in significant savings through effective execution and evaluation of projects.
• Strong team player
• Strong organizational skills and innovative problem solving abilities.
• Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people and be a Good team player.
• Ability to manage and resolve conflict within the team
• Have a positive frame of mind and be open to acquiring new skills.
• Manage both on-roll & outsourced employees.
• Good communication skills both written and verbal
• Capable of handling customer queries related to Non-IT systems
• Handle shift planning and management
• Proper documentation and reporting.
• Experience handling customer and internal Audits.
• At least 8+ years of exposure working in large campus/Data center establishments 
• Any relevant Industry certifications will be an added advantage.

Demands of the Job:

• Ability and willingness to the extra mile to get the job done.