Latest Jobs at Kelrich Hotel

Overall Description of Duties

• The hotel receptionist serves as the first point of contact for all guests at our organization. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable.
• Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk.
• The hotel receptionist must be trustworthy and able to work well with little direct supervision.
• The satisfaction and comfort of each guest is our top priority, and the hotel receptionist’s attitude and behavior should reflect that at all times.

Key Responsibilities

• Welcoming guests and checking their details against their bookings
• Allocating guests their rooms and providing keys
• Answering phones from prospective customers and guests, taking messages and delivering them
• Completing administrative tasks such as filing and photocopying
• Responding to requests for help and information
• Providing concierge services, such as arranging travel and providing information about local amenities and attractions.
• Preparing room bills and ensuring prompt payments
• Checking guests out, taking payments and returning deposits.
• Any other task assigned.

Requirements and Skills

• Bachelor's Degree in Hospitality Management or suitable equivalent
• 2+ years experience working in a hotel receptionist or guest services role
• Proficient in Microsoft Office Suite and other necessary computer programs
• Solid written and verbal communication skills
• Fluency in English
• Ability to maintain a positive, friendly attitude even under high pressure
• Excellent organizational and multitasking skills
• Professional attitude and appearance
• Strong IT skills and knowledge of booking systems and software
• Excellent administration and organizational skills
• Excellent organizational and time management skills.

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Overall Description of Duties

• We are seeking a diligent Hotel Housekeeper who will keep our hotel looking its absolute best.
• You will work with a team of cleaning professionals and may be assigned to different shifts each week.
• Our ideal Hotel Housekeeper has a keen eye for detail while handling vacuuming, dusting, mopping, and sweeping duties.
• Our hotel prides itself on providing outstanding hospitality to our guests, and your housekeeping services are a significant part of this. Candidates with prior cleaning experience are preferred.

Key Responsibilities

• Clean and tidy up hotel rooms, hallways, lobbies, common areas and restaurants
• Empty trash bins and changing dirty beddings, clothing and linen as well as replacing toiletries.
• Stocking and maintaining an inventory of housekeeping supplies
• Dusting furniture or fixtures and polishing them
• Scrubbing and sanitizing showers, bathtubs, toilets, countertops and sinks
• Vacuuming and cleaning carpets, doormats and rugs
• Reporting breakages, damages and safety issues for repairs
• Collaborate with the housekeeping team to complete the daily cleaning schedule

Requirements and Skills

• OND or its equivalent is a plus
• Ability to read and follow signs and written instructions
• Mature, responsible and friendly behavior
• Ability to use hand or lightweight cleaning tools
• Physical fitness to lift heavy objects and work while standing
• Ability to adhere to strict hygiene and cleanliness standards set by management
• Excellent customer service and interpersonal skills
• Ability to operate cleaning equipment and stand for long hours
• Physical strength to lift heavy objects or furniture.

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Overall Description of Duties

• Porter’s responsibilities include carrying guests’ luggage, fixing minor issues (like changing light bulbs) and cleaning building areas, including entrances.
• To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly.
• Keep in mind that our Porter position requires working in shifts, occasionally on weekends or evenings.
• Ultimately, you’ll ensure our building is free, safe, clean and inviting.

Key Responsibilities

• Help guests by carrying luggage
• Ensure building entrance is free of clutter at all times
• Direct guests to the reception area or the appropriate office/room
• Arrange taxi services upon request
• Tell them about the hotel facilities
• Run errands for guests such as taking and picking up dry cleaning
• Fix minor technical issues, like changing bulbs
• Report damages, call technicians and monitor repairs
• Comply with health and safety regulations
• Follow evacuation rules in case of emergencies
• Assist the front desk with any other task assigned.

Requirements and Skills

• OND is a plus
• Previous work experience as a Porter
• Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
• Familiarity with security regulations
• Solid verbal communication skills to interact with cleaning staff, technicians and Guests
• Basic mechanical skills
• Availability to work in shifts and flexible schedules (e.g. weekends and evenings).

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Responsibilities

• Setting up, cleaning, and organizing work stations.
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Preparing oven, utensils, and grill for shift.
• Taking orders from wait staff or computerized system.
• Cooking order according to food health and safety standards.
• Recommending ideas for specials or seasonal dishes.
• Handling multiple food orders at one time.
• Monitoring multiple food orders as new orders arrive.
• Dressing order for presentation.
• Ensuring each guest order has the correct food and sides.
• Delivering food order to wait staff in a timely manner.
• Storing all food properly.
• Sanitizing and cleaning work stations and utensils.
• Reordering stock and food supplies.
• Monitoring other cooks and team members.
• Assisting other chefs / cooks in preparing food or helping other team members when needed.

Requirements and Skills

• Bachelor's Degree from a reputable university (added advantage)
• Culinary School Certificate from a reputable verifiable school (added advantage)
• Candidates should possess 3 to 4 years of work experience.
• Please do not apply if you don't meet this requirement
• Interpersonal skills and time management
• Creativity and customer service
• Food safety and Culinary Arts.

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Overall Description of Duties

• A laundry attendant is in charge of ensuring that clean linens are supplied to the entire hotel. Among the responsibilities include sorting, washing, drying, pressing, and folding clothing and other textile items.
• They also remove stains from products by adhering to the manufacturer's processes and use of commercial cleaning products.
• If the hotel provides cleaning services, the laundry attendants may also be in charge of cleaning the visitors' personal belongings.
• This position requires the ability to work in a fast-paced environment along with excellent interpersonal skills to interact with guests and team members.

Key Responsibilities

• Wash, clean, dry, and fold numerous hotel linen and laundry items.
• Sort the laundry items according to material and color.
• Arrange clothes in the laundry room as per the specifications.
• Wrap the laundry items for pickup or delivery.
• Update the laundry list and record it on a daily basis.
• Maintain cleanliness in the laundry room.
• Assist fellow laundry attendants in loading and unloading laundry washers and dryers.
• Maintain inventory level which includes detergents, sewing machines, detergent cakes, and others. Keep it updated on a regular basis.
• Respond to customer complaints in a professional manner.
• Provide various other laundry services if required.

Requirements and Skills

• OND or its equivalents is a plus
• Proven work experience as a Laundry Attendant or similar role
• Familiarity with cleaning detergents and laundering equipment
• Ability to stand for long periods
• Outstanding organizational and time management skills
• Excellent analytical and problem-solving skills
• Strong knowledge of commercial cleaning techniques and products
• Impeccable work ethic and communication skills.

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Overall Description of Duties

• We are looking to hire a dedicated and reliable kitchen assistant to assist the cook with ingredient preparation as well as perform all washing and cleaning duties required in the kitchen.
• The kitchen assistant's responsibilities include assisting with inventory control, removing the garbage, washing garbage cans, and clearing refrigerators, freezers, and storage rooms.
• You should also be able to record notable food wastages as seen from customer's leftovers.
• To be successful as a kitchen assistant, you should exercise exceptional time management and ensure that all duties are completed in a timely manner.
• Ultimately, an outstanding Kitchen Assistant should be able to comply with all food health and safety regulations.

Key Responsibilities

• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.
• Checking sell-by dates and rotating stock
• Peeling and cutting vegetables, chopping meat, plucking poultry, skinning and gutting fish
• Preparing simple food
• Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's/Chef’s instructions.
• Any other task assigned.

Requirements and Skills

• OND or its related equivalents
• Proven experience (2+) assisting in kitchens.
• The use of kitchen machinery such as grinders, mincers, slicers, mixers and others.
• Sound knowledge of food health and safety regulations.
• The ability to stand for extended periods.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• The ability to stay calm under pressure.
• Excellent organizational and time management skills.
• Effective communication skills.

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Responsibilities

• Greeting guests and receiving and processing of orders
• Responsible for setting the tables, obtaining and arranging linen and attending to guests
• Helps to set up special events and functions as instructed by management.
• Staying attentive to the needs of guests in the dining area
• Delivering food from the kitchen to the guests
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
• Following health code standards with regards to the handling of food
• Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.
• Attends various training sessions organized by direct supervisors and the head of the department, further improving his / her performance level and preparing for career advancement to a higher position within the hospitality industry.

Requirements and Skills

• Candidates should possess at least an OND qualification with a minimum of 3 years work experience.
• Customer service skills.
• Physical ability
• Critical thinking and time management
• Great interpersonal skills.

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Overall Description of Duties

• We are looking for an experienced and passionate Security Guard to join our team. As a Security Guard, you will undertake the surveillance of our premises and the protection of our staff and visitors.
• In addition, you will be responsible for detecting any suspicious happenings and preventing vandalism, thefts or any other criminal behavior.

Key Responsibilities

• Inspect and patrol premises regularly
• Monitor property entrance
• Authorize entrance of people and vehicles
• Report any suspicious behaviors and happenings
• Secure all exits, doors and windows
• Monitor surveillance cameras
• Respond to alarms and react in a timely manner
• Provide assistance to people in need
• Submit reports of daily surveillance activity
• Submit reports of every suspicious action
• Communicate effectively with guests while maintaining excellent hospitality and interpersonal skills;
• Patrol guest areas for suspicious activities and unauthorized people
• Investigate incidents and create reports by recording observations, occurrences, and surveillance activities;
• Have a professional appearance and demeanor;
• Perform a variety of security checks and follow post orders as directed by the hotel;
• Other responsibilities may apply;

Requirements and Skills

• High School Diploma is a plus
• 5 years of experience as a Security Guard or similar role
• Good understanding of legal guidelines for area security and public safety
• Some experience with report writing
• Outstanding surveillance and observation skills
• 5 years of experience in surveillance systems
• Trained in First Aid/BLS and self-defense
• Critical thinker and problem-solving skills
• Team player
• Great interpersonal and communication skills.