International Breweries Plc was incorporated in December 1971 by its founder and first Chairman, Dr. Lawrence Omole under the name International Breweries Limited. The Company commenced production of its flagship product Trophy Lager in December 1978 with an installed capacity of 200,000 hectoliters per annum.
Following the increasing demand for its produ...
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The Key Purpose of this role is to maximize sales by taking orders via telephone and or digital channels while providing a link between customers and company.
Key Roles and Responsibilities:
KPIs
- Volume KPIs (Beer, Focused brand, Malt), CIC Productivity KPIs (Plan Adherence, Contactability, Effectiveness, Coverage, Zero Purchase customers)
Take Orders & Promote Products
- Record Orders
- Promote Products in support of the district promotions plan
- Influence Specific district-based volume target.
Handles Customers Queries & Complaints
- Process Customers Complaints
- Minimize full beer returns
- Adhere to Beer Quality standards and procedures.
- Manage Internal customer processes
Work In Teams
- Contribute to Teams and Self development
- Communicate effectively in the workplace
Key Attributes and Competencies:
- Sales Capability
- Clear Communication
- Multilingual
- Salesforce and SAP proficiency
- Excel, PPT, Word proficiency
- Problem Solving/Analytical Thinking
- Adaptability, Process Adherent, Spirited
- Fast Paced, High Pressure, Multiple Stakeholders Management
- Creativity and innovation
- Good interpersonal skills
- High level of energy
- Speaks English and other local dialect
- Verbal ability
Minimum Requirements:
- Good Excel Skills & Experience using Digital Applications
- Minimum of Bachelor Degree in business related field.
- Two or more years in a similar role
- Related Certification is an additional advantage
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The Key Purpose of this role is to perform activities related to inspection and coding optimization and apply VPO principles. The Inspection and Coding Specialist must ensure a safe and healthy working environment and support the installations of process control & relevant electrical systems, as well as to maintain, calibrate, repair equipment, optimize plant and associated devices to ensure plant availability and product quality.
Key Roles and Responsibilities:
- Interpret process description specifications and conduct modifications /optimizations of process control software as per specifications and software standards
- Identify process control software deviations and resolve or recommend solutions
- Support the process control software change management process
- Maintain process control software integrity and security
- Support the development of and upgrade preventative maintenance procedures for inspection & coding systems
- Identify and resolve equipment malfunctions, working with manufacturers and field representatives as necessary to procure replacement parts
- Maintain working knowledge of new technology instrumentation, software, etc., through reading and/or attending conferences, workshops or other training.
- Provide engineering/projects support and recommendations for new and existing equipment with regard to installation, upgrades and enhancement.
- Troubleshoot Packaging inspection & coding systems.
Maintain a safe & healthy working environment
- Comply with safety, health and environmental procedures and legislation
- Maintain safety and housekeeping standards
Maintain, calibrate, repair equipment and optimize plant and associated devices
- Locate plant, equipment, spares and relevant documentation / systems
- Plan and prepare the job
- Carry out repairs / maintenance
- Continuously improve (optimize) plant, process equipment and systems
- Operate plant and process equipment
- Calibrate instruments
Work In Teams
- Communicate effectively in teams
- Contribute to self and team development
Apply the VPO principles & practices
Minimum Requirements:
- Minimum of HND or B.Sc. in Electrical Electronics, Industrial Physics or Computer Science or a related discipline.
- Relevant professional certifications or technical training is an added advantage.
- Min: 3-6 months on the job training plus Vendor Maintenance
- Routine electrical and instrumentation maintenance or similar.
- Minimum of 2 years hands-on experience in a manufacturing or production environment, preferably within the FMCG or beverage industry.
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The Key Purpose of this role is to operate the process area according to work instructions, the execution of non destructive quality checks and carrying out of routine maintenance. The process artisan has a primary focus on the asset care activities of the team.
Key Roles and Responsibilities:
Operating and Process Control
- Operating the process area according to the work instructions and adhering to usage standards
- Carrying out the required quality checks as described in the quality control and analysis work practice
- Recording waste on the appropriate documentation or information systems, and reviewing waste trends to identify problems or opportunities timeously
- Constantly reviewing process performance against target, and completing all short interval control documentation
- Responding rapidly to upstream or downstream triggers that result in stoppages
- Appropriate problem solving approaches, as detailed in the problem solving work practice must be followed
- Performing housekeeping tasks, applying 5S principles and following safe work practices
- Unsafe work practices must be identified and corrected. Assisting fellow team members in the execution of their tasks
Maintenance of Plant and Equipment
- Carry out in depth cleaning, lubrication and inspection of machines according to the work instructions, and following the schedules supplied by the maintenance planner
- Carrying out routine maintenance activities according to the maintenance schedule
- Where routine maintenance reveals larger problems, and the process artisan is unable to resolve these, it must be escalated t o t he team leader
- Taking part in maintenance and cleaning days
- This work must be executed in support of the maintenance support team and in accordance with the schedule issued by the maintenance planner
- Taking part in maintenance post mortems
- This must be done in support of maintenance specialist support
- Monitoring trends when conducting routine maintenance
- Where trends indicate the existence of underlying problems, corrective action must be Quality Control and Analyses taken
- This corrective action may involve the SBU, the maintenance controller or maintenance support
- When operating, the process artisan must carry out the non destructive quality checks and analyses
- The list of checks to be carried out are contained in the work instructions
- Recording the results of quality checks on the relevant documentation or information system
- Where production does not meet quality standards the process artisan must try to identify and resolve problems using the appropriate techniques
- If they are unable to resolve the problem themselves, it must be escalated to the team leader for further direction.
Communication
- Actively participating in shift meetings, asking questions to test understanding and contributing suggestions
- Making use of the gap list to record issues, problems and improvement opportunities
- Fully understanding the team goals and participating in team goal review sessions
- Where FFA's have been initiated, the process artisan may be asked to participate
- Making use of relevant communication media (e.g., shift logbook) to stay informed and inform others of issues
Problem Solving
- When problems occur, applying the appropriate techniques the identify and correct the problem
- Where the process artisan is unable to resolve the problem, involve fellow team members or escalate to the team leader if necessary
- Where problems have been resolved, verify that the problems have been eliminated
Continuous Improvement
- Using run/control charts and trend analysis, to identify sources of waste and variation in the process
- Using short stop analysis, Pareto charts and other tools seek to identify opportunities to simplify activities
- Where improvement opportunities have been identified, these must be recorded on the team gap list
- The process artisan should involve other team members in evaluating opportunities and call in specialist resources to assist if required
Minimum Requirements:
- N3 Qualification, Mechanical or Electrical
- Trade Test Mechanical or Electrical
- Work experience as a day artisan
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The Key Purpose of this role is to improve packaging unit / hall performance through continuous improvement initiatives. Execute non routine activities such as NPD, trials, projects to allow operations and maintenance teams to focus on routines. Point of contact for packaging process technical specifications.
Key Roles and Responsibilities:
- Occupational Health, Safety and Risk Ensure that Brewery quality and safety targets are met
- Ensure overall reliability of production Process optimisation and asset management and plant availability
- Adherence to AB InBev and global packaging quality standards
- Ensure Packaging strategy implementation and support
- Ensure line audits are complete by machine as per Zone Technical Experts guidelines
- Ensure training need analyses are conducted and training plans developed for team members Ensure appropriate competencies are developed in the team, and ensure cross skilling occurs within the packaging shift team
- Provide coaching and mentorship to Packaging Levels 1,2,3
- Analyses plant performance data to identify opportunities for performance improvement and waste reduction
- Analyses plant failure modes and investigate causes for repeat failures to correct root causes
Key Attributes and Competencies:
- A superior performance track record indicating a disciplined work ethic with passion for problem solving and continuous improvement
- Excellent understanding of VPO Effective communication skills
- Good presentation skills
- Self managed and assertiveness
- Must have the ability to communicate effectively at all levels of the business Creative and broad-minded thinker
- Dynamic personality
- Must be a Change agent (Influential power), Self starter and energetic
- Provide operational support to autonomous shift based teams on process problem solving, supplying expert advice and guidance
- Willingness to challenge the "status quo" and uphold process an quality standards within the operational environment
- Coaching and mentoring : with deviations addressed through the non-conformance management procedure and capin process
Minimum Requirements:
- Relevant Degree (Elec, Mech, Industrial, Instrumental)
- Belt training
- Packaging Technical / Management / Global Management Trainee
- At least 3-5 years factory production experience and a management level
- Proven people management
Method of Application
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