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  • Posted: Mar 5, 2025
    Deadline: Mar 19, 2025
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    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team has over 40 years of practice experience.
    Read more about this company

     

    IT Infrastructure Management Officer

    Job Description

    • The IT Infrastructure Management Officer is responsible for supporting the bank’s IT infrastructure, ensuring the stability, security, and efficiency of network systems, servers, and related technologies.
    • This role involves maintaining IT resources, troubleshooting technical issues, and implementing best practices to optimize infrastructure performance and reliability.

    Responsibilities

    • Assist in managing and maintaining the bank’s IT infrastructure, including servers, networks, and cloud services.
    • Monitor system performance, troubleshoot issues, and ensure optimal uptime.
    • Support the implementation of security measures to protect IT systems from cyber threats.
    • Assist in data backup, disaster recovery, and business continuity planning.
    • Manage IT hardware, software, and licensing to ensure compliance and efficiency.
    • Work with vendors to procure, install, and maintain IT infrastructure components.
    • Ensure compliance with regulatory standards and internal IT policies.
    • Provide technical support and training to users on IT infrastructure-related matters.

    Kpi:

    • System uptime and network reliability.
    • Response time for troubleshooting and resolving IT issues.
    • Compliance with security and regulatory standards.
    • Efficiency of backup and disaster recovery processes.
    • User satisfaction with IT support and infrastructure services.

    Requirements

    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
    • Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.
    • Certifications in IT infrastructure (e.g., Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, ITIL, CompTIA Network+) are preferred.
    • 3+ years of experience in IT infrastructure, network administration, or system support.
    • Knowledge of network administration, system security, and cloud computing.
    • Proficiency in Windows/Linux server administration and virtualization technologies.

    Skills:

    • Strong problem-solving and troubleshooting skills.
    • Ability to work effectively in a team and support IT operations.
    • Good documentation and communication skills

    Benefits

    • Salary: Open to negotiations
    • HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
    • Opportunities for professional development and growth
    • Supportive and collaborative work environment

    go to method of application »

    Head of Unit, Database Administration

    Job Objective / Summary

    • The Head of Database Administration is responsible for managing the bank’s database infrastructure, ensuring data integrity, security, availability, and optimal performance.
    • This role oversees database design, maintenance, backup, and recovery processes while ensuring compliance with regulatory and security standards.

    Duties & Responsibilities

    • Design, implement, and maintain the bank’s database systems to ensure high availability and security.
    • Optimize database performance, ensuring efficiency and scalability to support business operations.
    • Develop and enforce database security policies to prevent unauthorized access and data breaches.
    • Implement robust backup, disaster recovery, and failover strategies to safeguard critical data.
    • Collaborate with IT, MIS, and business teams to support data-driven decision-making.
    • Ensure compliance with data protection regulations, industry standards, and internal policies.
    • Monitor database health, troubleshoot issues, and conduct performance tuning.
    • Lead a team of database administrators, providing training and mentorship.

    Key Performance Indicators:

    • Uptime and availability of database systems.
    • Reduction in database downtime and performance issues.
    • Compliance with security and data protection regulations.
    • Successful execution of backup and recovery procedures.
    • Efficiency of database queries and response times.

    Job Requirements
    Education and Expeerience:

    • Education: Bachelor’s Degree in Computer Science, Information Technology, Database Management, or a related field.
    • Experience: 5+ years of experience in database administration, preferably in a banking or financial institution.
    • Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.
    • Certifications in database management (e.g., Oracle Certified Professional (OCP), Microsoft Certified: Azure Database Administrator, MySQL, PostgreSQL, or AWS Database Specialty) are preferred.

    Knowledge:

    • Expertise in relational database management systems (RDBMS) such as Oracle, SQL Server, MySQL, and PostgreSQL.
    • Strong understanding of database security, encryption, and access controls.
    • Proficiency in backup and disaster recovery planning.
    • Experience with database performance tuning and query optimization.

    Skills / Competencies: 

    • Excellent problem-solving and troubleshooting skills.

    Benefits

    • Salary: Negotiable
    • HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
    • Opportunities for professional development and growth
    • Supportive and collaborative work environment.

    go to method of application »

    Business Process Analyst Officer

    Job Description

    • The Business Process Analyst Officer is responsible for analysing, documenting, and improving business processes within the bank to enhance operational efficiency, service delivery, and compliance. 
    • This role works closely with various departments to identify process gaps, recommend improvements, and support digital transformation initiatives.

    Responsibilities

    • Analyze existing business processes to identify inefficiencies and areas for improvement.
    • Document process workflows, standard operating procedures (SOPs), and process maps.
    • Collaborate with stakeholders to redesign processes for increased efficiency and compliance.
    • Support the automation of business processes by working with IT and relevant departments.
    • Conduct gap analysis and recommend process optimization strategies.
    • Ensure business processes align with regulatory requirements and industry best practices.
    • Monitor key process performance metrics and generate reports for management.
    • Assist in change management initiatives related to process improvements.

    KPI:

    • Reduction in process inefficiencies and operational bottlenecks.
    • Number of processes optimized and automated.
    • Compliance with regulatory and operational standards.
    • Timeliness and effectiveness of process improvement recommendations.
    • User adoption and satisfaction with new/improved processes.

    Requirements

    • Bachelor’s degree in Business Administration, Economics, Information Systems, or a related field.
    • Membership in relevant professional bodies such as the Nigeria Institute of Management (NIM) is an advantage.
    • Certifications in business process management (e.g., Lean Six Sigma, Certified Business Process Professional (CBPP), Business Analysis Certification (CBAP), ITIL) are preferred.
    • 2+ years of experience in business process analysis, process improvement, or related roles.
    • Strong analytical and problem-solving skills.
    • Proficiency in process mapping tools (e.g., Visio, Bizagi, Lucidchart).
    • Knowledge of business process modelling and improvement methodologies (e.g., Lean, Six Sigma).

    Skills:

    • Excellent communication and stakeholder engagement skills.
    • Ability to work collaboratively across departments.

    Benefits

    • Salary: Open to negotiations
    • HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
    • Opportunities for professional development and growth
    • Supportive and collaborative work environment

    go to method of application »

    Database Administration (DBA) Officer

    Job Objective / Summary

    • The Database Administration Officer is responsible for managing and maintaining the bank’s database systems to ensure data integrity, security, availability, and optimal performance. 
    • This role supports the design, implementation, monitoring, and troubleshooting of databases, ensuring they meet business and regulatory requirements.

    Duties & Responsibilities

    • Assist in the installation, configuration, and maintenance of database management systems (DBMS).
    • Ensure data integrity, security, and compliance with regulatory and internal policies.
    • Monitor database performance and implement optimization strategies.
    • Perform regular database backups and support disaster recovery planning.
    • Troubleshoot and resolve database-related issues to ensure system availability.
    • Support database development, including query optimization and indexing.
    • Manage user access controls and permissions for database security.
    • Document database structures, policies, and procedures for audit and operational efficiency.

    Key Performance Indicators

    • Database uptime and reliability.
    • Efficiency in resolving database-related incidents.
    • Compliance with security and regulatory requirements.
    • Performance optimization of database queries.
    • Accuracy and completeness of database documentation.

    Job Requirements
    Education and Experience:

    • Education: A good Bachelor’s Degree / HND, preferably in Computer Sciences/IT or related discipline, plus professional banking certification (CIBN); MBA and/or other relevant postgraduate or professional qualification will be added advantage.

    Professional Body Membership/Certification(s):

    • Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.
    • Certifications in database management (e.g., Oracle Certified Associate (OCA), Microsoft Certified: Azure Database Administrator, MySQL, PostgreSQL, or AWS Database Specialty) are preferred.

    Experience: 

    • 2+ years of experience in database administration, preferably in a financial institution.
    • Experience with relational database management systems (RDBMS) such as MySQL, Oracle, SQL Server, or PostgreSQL.
    • Experience with database backup and recovery procedures.
    • Experience with database security and access control.
    • Experience with cloud-based database solutions like AWS RDS, or Azure SQL.

    Knowledge:

    • Proficiency in SQL and database management systems such as Oracle, SQL Server, MySQL, and PostgreSQL.
    • Strong understanding of database security, backup, and recovery strategies.
    • Ability to optimize database performance and troubleshoot issues.
    • Good knowledge of scripting for automation and database administration.

    Skills / Competencies: 

    • Excellent problem-solving and analytical skills.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Attention to detail and accuracy.
    • Ability to work under pressure.

    Benefits

    • Salary: Open to negotiations
    • HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
    • Opportunities for professional development and growth
    • Supportive and collaborative work environment.

    go to method of application »

    Head of Unit, IT Infrastructure Management

    Summary

    • The Head of IT Infrastructure Management is responsible for overseeing the bank’s IT infrastructure, ensuring high availability, security, and efficiency of all technology systems.
    • This role ensures the smooth operation of hardware, networks, servers, and cloud services while supporting the bank’s digital transformation goals and regulatory compliance.

    Duties and Responsibilities

    • Develop and implement strategies for managing the bank’s IT infrastructure, including networks, servers, and cloud services.
    • Ensure high availability, scalability, and security of IT systems to support business operations.
    • Oversee data center operations, including backup, disaster recovery, and business continuity planning.
    • Monitor and optimize IT system performance, identifying areas for improvement.
    • Ensure compliance with cybersecurity and data protection regulations.
    • Manage vendor relationships and procurement for IT infrastructure components.
    • Lead a team of IT infrastructure specialists, ensuring skill development and operational efficiency.
    • Collaborate with other IT units to support digital banking initiatives and business process automation.

    Key Performance Indicators

    • System uptime and reliability of IT infrastructure.
    • Reduction in downtime and IT-related service disruptions.
    • Compliance with security and regulatory standards.
    • Efficiency of IT infrastructure operations and cost management.
    • User satisfaction and support response time.

    Education and Experience

    • Education: Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
    • Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.
    • Certifications in IT infrastructure management (e.g., Cisco Certified Network Professional (CCNP), Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect, ITIL, COBIT) are preferred.
    • Experience: 5+ years of experience in IT infrastructure management, network administration, or systems engineering, preferably in the financial sector.

    Knowledge:

    • Strong knowledge of network architecture, cloud computing, and IT security.
    • Proficiency in managing enterprise IT infrastructure, including servers, firewalls, and virtualization.
    • Experience with IT service management frameworks (ITIL) and best practices.

    Skills / Competencies:

    • Strong problem-solving and troubleshooting skills.
    • Excellent leadership and project management abilities.

    Benefits

    • Salary: Open to negotiations
    • HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
    • Opportunities for professional development and growth
    • Supportive and collaborative work environment.

    Method of Application

    Interested and qualified candidates should send their CV to: hrdsolutionsnig@gmail.com Using the job title as the subject of the mail.

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