Head of Unit, IT Infrastructure Management at HRD Solutions

Summary

• The Head of IT Infrastructure Management is responsible for overseeing the bank’s IT infrastructure, ensuring high availability, security, and efficiency of all technology systems.
• This role ensures the smooth operation of hardware, networks, servers, and cloud services while supporting the bank’s digital transformation goals and regulatory compliance.

Duties and Responsibilities

• Develop and implement strategies for managing the bank’s IT infrastructure, including networks, servers, and cloud services.
• Ensure high availability, scalability, and security of IT systems to support business operations.
• Oversee data center operations, including backup, disaster recovery, and business continuity planning.
• Monitor and optimize IT system performance, identifying areas for improvement.
• Ensure compliance with cybersecurity and data protection regulations.
• Manage vendor relationships and procurement for IT infrastructure components.
• Lead a team of IT infrastructure specialists, ensuring skill development and operational efficiency.
• Collaborate with other IT units to support digital banking initiatives and business process automation.

Key Performance Indicators

• System uptime and reliability of IT infrastructure.
• Reduction in downtime and IT-related service disruptions.
• Compliance with security and regulatory standards.
• Efficiency of IT infrastructure operations and cost management.
• User satisfaction and support response time.

Education and Experience

• Education: Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
• Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.
• Certifications in IT infrastructure management (e.g., Cisco Certified Network Professional (CCNP), Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect, ITIL, COBIT) are preferred.
• Experience: 5+ years of experience in IT infrastructure management, network administration, or systems engineering, preferably in the financial sector.

Knowledge:

• Strong knowledge of network architecture, cloud computing, and IT security.
• Proficiency in managing enterprise IT infrastructure, including servers, firewalls, and virtualization.
• Experience with IT service management frameworks (ITIL) and best practices.

Skills / Competencies:

• Strong problem-solving and troubleshooting skills.
• Excellent leadership and project management abilities.

Benefits

• Salary: Open to negotiations
• HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
• Opportunities for professional development and growth
• Supportive and collaborative work environment.