Latest Jobs at Glocient Hospitality

Position Overview:

• We are seeking a dynamic and results-driven Talent Acquisition Specialist to join our HR team.
• This role is responsible for developing and executing effective talent acquisition strategies to attract, assess, and hire top-tier talent for our resort operations, guest services, culinary departments, administrative roles, and executive leadership.

Key Responsibilities:

• Partner with department heads to understand workforce needs and develop strategic hiring plans.
• Manage the end-to-end recruitment process, from job posting and sourcing to interviewing, selection, and onboarding.
• Build a pipeline of qualified hospitality professionals through proactive sourcing, networking, and talent mapping.
• Utilize job boards, social media, professional networks, and recruitment events to identify top candidates.
• Develop and maintain a compelling employer brand that reflects Glocient’s values and culture.
• Ensure a positive candidate experience through timely communication and feedback.
• Maintain accurate and up-to-date applicant tracking and recruitment records.
• Monitor recruitment metrics and provide regular reports to senior HR leadership.
• Support diversity, equity, and inclusion initiatives in recruitment and hiring practices.

 Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• 3+ years of experience in talent acquisition, preferably in the hospitality or service industry.
• Strong understanding of recruitment best practices and labor laws in Nigeria.
• Excellent communication and interpersonal skills.
• Ability to manage multiple roles and priorities in a fast-paced environment.
• Proficiency in using applicant tracking systems (ATS), HRIS platforms, and sourcing tools.
• Passion for hospitality and building high-performing teams.

What We Offer:

• Opportunity to shape talent strategy for a premier hospitality destination
• A collaborative and vibrant workplace culture
• Competitive salary and benefits package
• Career development and growth opportunities within Glocient Hospitality

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Job Description

• We are looking for a highly motivated and experienced  Sales executive that will promote brand awareness on the national and local levels by communicating through various media and introducing new advertising and promotional plans.

Key responsibilities

• Devise and implement the overall sales and marketing plan for the resort and actively monitor its progress in terms of achieving KPIs, budgets, and revenues.
• At the request of the Commercial Manager, the Sales Executive/PRO schedules internal meetings and invites attendees -- such as planning meetings between the public relations and marketing departments.
• Keeps a file of all press releases, tracks invitation RSVPs, and ensures materials were received.
• Keeps photos, releases, and other materials on file for publicity, maintains the PR calendar, and keeps everyone in the department informed of meetings and activities.
• Distributing press releases, event invitations, or requested photos, brochures, or other materials.
• With permission of the Commercial Manager, update, and edit press releases, event invitations, or requested photos, and brochures materials.
• Provide ease of communication between the media, meeting planners, and the resort.
• Liaise with the Commercial Manager in adopting price strategies across the resort.
• Tour series contracting, build on and develop relationships with our current clients.
• Organize and conduct site inspections and familiarization trips in conjunction with the resort team.
• Manage the number and performance of third-party and promotional websites and liaise with providers in ensuring the optimization of the resort’s online position.
• Proactively monitor the resort’s profile on various social media platforms and ensure appropriate responses are posted in a timely fashion.
• Liaise with our Digital Team in managing the content of the resort’s website.
• Manage all promotional collateral from copyright through to design and print and ensure that it is in line with the resort’s brand guidelines.
• Ensure in-house promotional material is current and effective and supports any new sales and marketing promotions.
• Where necessary devise adverts for the promotion of the Food & Beverage departments in the local market.
• Manage the guest database and ensure that client details are accurate and updated.
• Ensure that all client correspondence is tracked and recorded, including quotations and contracts.
• Represent the resort at consumer trade fairs, mall promotions, and tourism events both at the local and national levels.
• Always maintain the highest standards of professional conduct when dealing with clients, guests etc.
• Submit weekly PRO activities reports to the Commercial Manager and Directors.

Qualifications

• Bachelor's degree in public relations, communications, journalism, or another business field.
• 3 to 5+ years of experience as a Sales Executive/PRO or related roles in the Hospitality Industry.
• Commercially focused, could analyze market data and be results driven.
• Articulate, confident communicator at all levels both with colleagues and clients.
• Strong understanding of digital marketing including web analytics metrics and tools.
• Ambitious, creative, and the ability to influence decisions.
• High level of customer focus and understanding.

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Job Description

• The Operations Manager oversees the day – day operations of a hotel, ensuring smooth running across all departments including front desk, housekeeping, food and beverage, and ensuring high-quality guest service by managing staff, monitoring budgets, developing operational policies, and coordinating various aspects of the hotel to maintain operational efficiency and guest satisfaction.

Job Summary:

• Ikogosi Warm Springs and Resort is seeking an experienced Operations Manager to oversee the daily operations, ensure top-tier guest experience, and maintain the resort’s high service standards. The ideal candidate will be responsible for managing staff, optimizing operational efficiency, and enhancing the overall profitability of the resort.

Key Responsibilities:

Resort Operations Management:

• Oversee day-to-day resort activities, including lodging, food and beverage, recreation, and maintenance.
•  Ensure smooth functioning of all departments, including front desk, housekeeping, kitchen, and guest services.
• Develop and implement standard operating procedures (SOPs) to improve efficiency.

Guest Experience & Service Quality:

•  Ensure exceptional customer service and address guest complaints professionally.
• Monitor and improve guest satisfaction through feedback and service enhancements.
•  Coordinate special events, excursions, and experiences to enhance guest stays.
• New Business Development: Proactively identify and pursue new business opportunities through networking, cold calling, online research, and attending industry events. Develop compelling proposals and presentations.

Staff Leadership & Performance Management:

•  Recruit, train, and supervise staff to uphold hospitality excellence.
•  Set performance goals and provide regular coaching and evaluations.
•  Foster a positive work environment and encourage teamwork among employees.

Financial & Budget Management:

• Manage operational budgets, cost controls, and revenue optimization.
•  Oversee pricing strategies and occupancy rates to maximize profitability.
•  Ensure accurate financial reporting and compliance with accounting standards.

Marketing & Business Development:

•  Collaborate with marketing teams to promote the resort through digital and traditional channels.
•  Develop partnerships with travel agencies, event planners, and tour operators.
•  Enhance brand positioning and attract more local and international tourists.

Facility Maintenance & Safety Compliance:

•  Ensure the resort’s infrastructure, including rooms, pools, and recreation areas, is well-maintained.
•  Implement and enforce health, safety, and environmental regulations.
•  Work with vendors and contractors to manage repair and renovation projects.

Qualifications

• 5+ years of experience in hotel or resort operations management.
• Strong leadership, problem-solving, and communication skills.
• Experience in financial planning and budget management.
•  Knowledge of the tourism and hospitality industry in Nigeria.
• Ability to work under pressure and adapt to changing demands.

Preferred Skills:

• Proficiency in hotel management software (e.g., Opera, PMS).
• Experience in event planning and guest relations.
• Strong understanding of marketing strategies for hospitality businesses.

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Job Description

Handle the company’s accounting procedures and maintains a healthy financial profile ensuring compliance with state, federal, and local regulations.

• Prepare GAAP and entry of journal 
• Calculate all accruals and perform bank reconciliations and ensure proper coding of cash receipts and transfers.
• Assist in maintaining fixed assets
• Prepare balance sheet and profit and loss account reconciliations
• Assist in year-end accounting close activities
• Support annual financial and other audits
• Liaise between Account Receivable, Account Payable, general accounting, finance, IT, and other teams as necessary.
• Identify and drive revenue initiatives and strategy to advance the team and organization
• Make recommendations and implement actions necessary to maintain and improve team and organization metrics.
• Organize and update financial records.
• Recommend ways to reduce costs and enhance revenue.
• Perform monthly bank settlements.
• Prepare documentation for external auditors.

Qualifications

• Bachelor’s degree in accounting or any other relevant discipline.
• Minimum 3 years of prior general accounting experience
• Experience in the Hospitality industry experience will be a plus
• Experience in SAAS organization will be an added advantage.
• Membership of relevant professional bodies such as Institute of Chartered Accountant of Nigeria (ICAN)
• Professional written and verbal communication and presentation skills
• Advanced knowledge of Microsoft Excel (e.g., XLOOKUP, SUMIFS, Advance Filters, Pivot tables, If Statements, Text to Columns, etc.)
• Account reconciliation skills