Latest Jobs at eHealth Systems Africa

Purpose of the position

• The Associate, Network Administration is a service-oriented and self-motivated professional on eHA’s IT support team. S/he works on maintaining and monitoring the computer systems and networks for eHA. S/he is tasked with solving complex technical issues and collaborates with team members across all departments to assist them with their technical requirements.

What you’ll do

• To perform this role successfully, the Associate, Network Administration must be able to perform each essential duty satisfactorily. Other duties may be assigned
• Support LANs, WANs, network segments, Internet, and intranet systems.
• Assist in the setup, configuration, and maintenance of network hardware and software, including routers, switches, firewalls, and access points
• Monitor network performance and troubleshoot connectivity issues to ensure minimal downtime.
• Support the implementation of network security measures, including firewalls, VPNs, and intrusion detection systems
• Collaborate with senior engineers to implement and support network automation initiatives using tools like Ansible, Python, and Cisco DNA Center.
• Respond to and resolve network-related issues reported by users or the IT team.
• Perform routine network maintenance tasks such as updates, patches, and backups
• Assist in the documentation of network configurations, processes, and procedures
• Perform microwave radio installations and alignments to ensure optimal performance.
• Analyze records and logs to spot underlying trends and potential issues.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with password or login problems.
• Test, evaluate, and make decisions about new technology for the business.
• Participate in business-wide meetings to provide insight into technical requirements.
• Achieve common business goals through cooperative alignment with all departments.
• You must exhibit a great amount of flexibility in delivering your duties.
• You must be flexible to undertake any other reasonable duty assigned by your supervisor
• Participates in and promotes a positive, supportive, cooperative team environment.
• You will be required to frequently travel between company worksites.
• Observe safety and security procedures.
• You must always adhere to policies and procedures.
• You will adhere to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

• The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.
• Bachelor’s degree in Computer Science, Computer Engineering, Software Technology, or other related field or equivalent years of education and work experience or any related field.
• Two (2) years of working experience in Networking/Network Administration, preferably in an NGO or an equivalent combination of education and experience.
• Additional certifications (e.g., CCNA, CompTIA Network+) are a plus but not mandatory
• In-depth knowledge of RF Engineering/tools, Network protocols, Software/Hardware, and Firewall Administration.
• Strong understanding of networking concepts, including VLANs, subnetting, TCP/IP, DNS, and DHCP
• Hands-on experience with LAN installations, cable management, and troubleshooting
• Physically capable of climbing masts and working at heights safely
• Knowledge of microwave radio installation and alignment
• Ability to assess and learn new technology quickly.
• Experience with Ubiquiti and Hikvision surveillance systems
• Familiarity with network automation tools and scripting languages (e.g., Ansible, Python, or similar.
• Familiarity with network hardware such as routers, switches, and firewalls
• Willingness to learn and adapt in a fast-paced environment.
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. Must be able to work as a member of a team and possess good problem-solving skills.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Advanced computer skills, including Google Drive, Microsoft Windows, and Microsoft Office Suite.

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What you’ll do

The Associate Manager, Impact Measurement, will lead the evaluation and measurement of impact across various programs and initiatives within the organization. This role will involve designing, implementing, and overseeing the Impact and Evaluation (M&E) framework to ensure that project outcomes align with organizational goals and demonstrate effectiveness. The Senior Coordinator ensures that impact measurement contributes to the broader strategic goals of the organization, ultimately demonstrating the value of its work to donors, stakeholders, and communities.

• Design and lead evaluation strategies: Develop comprehensive evaluation plans that align with the organization's goals and project objectives. This includes defining the scope, methodology, tools, and timelines for evaluations.
• Set evaluation priorities: Work closely with senior management to prioritize evaluations, ensuring that high-impact programs and interventions are assessed effectively.
• Develop evaluation frameworks: Design theories of change, logical frameworks, and results-based frameworks that outline the causal pathways of programs, defining how activities lead to outcomes and impacts.
• Select appropriate methodologies: Choose relevant quantitative and qualitative evaluation methodologies (e.g., surveys, focus groups, randomized controlled trials) that suit the nature of the program being evaluated.
• Ensure methodological rigor: Guarantee that evaluation designs meet scientific standards, ensuring reliability, validity, and ethical integrity in data collection and analysis.
• Manage evaluation teams: Lead internal or external evaluation teams, ensuring they stay on schedule, within budget, and produce high-quality outputs.
• Oversee implementation: Supervise the implementation of evaluation activities, such as fieldwork, data collection, and analysis, ensuring all steps are completed in a timely and efficient manner.
• Ensure objectivity: Maintain objectivity when analyzing data, providing an honest assessment of program performance, even if the findings are critical.
• Conducting Evaluations: Lead the assessment of program impact using the appropriate evaluation methods and design.
• Reporting and Communication: Prepare detailed reports and presentations to communicate findings and key impact measurements to internal and external stakeholders. Ensure that reports are accurate, transparent, and useful for improving program design and effectiveness.
• Conducting Evaluations: Lead the assessment of program impact using the appropriate evaluation methods and design.
• Reporting and Communication: Prepare detailed reports and presentations to communicate findings and key impact measurements to internal and external stakeholders. Ensure that reports are accurate, transparent, and useful for improving program design and effectiveness.
• Capacity Building: Train and mentor staff on best practices in evaluation. Build organizational capacity to ensure sustainable and high-quality data collection, reporting, and utilization processes.
• Stakeholder Engagement: Collaborate with program teams, partners, and stakeholders to align impact measurement efforts and maintain open communication. Ensure that all stakeholders are well informed about the progress and success of projects.
• Maintain Compliance and Quality Assurance: Ensure M&E activities are in line with organizational and donor requirements. Maintain high-quality standards for all evaluation and reporting efforts.

Who You Are

• Strategic Thinker: You can align evaluation metrics with broader organizational goals and can translate program outcomes into actionable strategies that inform future decisions.
• Capacity to conduct impact evaluation, cost-effectiveness analysis and cost-benefit analysis
• Data-Driven Decision-Maker: You have a strong ability to interpret data, derive insights, and leverage evidence to inform program improvements and strategic directions.
• Collaborator and Communicator: You are a team player who works well with cross-functional teams and can communicate complex data and evaluation results clearly and effectively to both technical and non-technical audiences.
• Analytical and Detail-Oriented: You have a keen eye for detail and are methodical in your approach to collecting, analyzing, and reporting data.
• Proactive Problem-Solver: You anticipate challenges in the evaluation process and implement solutions to improve data collection and reporting efficiency.
• Adaptable and Flexible: You can work in a fast-paced environment, manage multiple priorities, and adjust to changing circumstances as needed.

Minimum Required Qualifications

• Education: Bachelor’s degree in Program Evaluation, Statistics, Public Health, Social Sciences, Development Studies, or a related field. A master’s degree in a relevant field is preferred.
• Experience: Minimum of 7 years of experience in impact measurement, monitoring and evaluation, or a similar role.
• Experience working in international development or social impact organizations is an advantage.
• Technical Skills:
  • Proficiency in data collection and analysis tools (e.g., Excel, SPSS, Power BI, R, Tableau).
  • Experience designing and implementing M&E frameworks, developing tools for data collection, and writing evaluation reports.
  • Strong understanding of both quantitative and qualitative evaluation methods.
• Project Management: Demonstrated ability to manage multiple projects and meet tight deadlines. Experience in leading M&E projects from concept to completion.
• Communication: Excellent written and verbal communication skills, with the ability to present findings clearly to diverse audiences.
• Interpersonal Skills: Strong leadership and interpersonal skills with the ability to build relationships and work effectively in a multicultural team environment.
• Certifications: Certification in M&E or project management (such as PMP, MEAL DPro, or other relevant qualifications) is an added advantage.

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What you’ll do

• The Data Scientist is responsible for collecting, analyzing, and interpreting data to inform programmatic decision-making and optimize the performance of projects. The role involves working closely with program teams to ensure that data-driven insights are used to monitor project outcomes, assess impact, and identify areas for improvement:

Tool Development and Automation:

• Developing custom tools: Creating algorithms or software solutions that automate data collection, analysis, or reporting processes, saving time and reducing human error.
• Integration of Data Systems: Ensuring data collected from different project management tools and databases is integrated for easy access and comprehensive analysis.

Data Collection and Preprocessing

• Designing and managing data collection processes: Ensuring data from various sources (surveys, sensors, CRM systems, etc.) is collected efficiently and accurately.
• Data cleaning and preprocessing: Identifying missing or inconsistent data and using techniques to prepare it for analysis. This may involve transforming data formats, handling missing values, or ensuring data is structured properly for analysis.

Data Analysis and Modeling

• Statistical Analysis: Applying statistical techniques to interpret data and derive insights relevant to the project. This can include regression analysis, hypothesis testing, and predictive modeling.
• Machine Learning and Predictive Modeling: Developing and implementing machine learning models to predict outcomes or trends based on project data. These models can be used to forecast project risks, and outcomes, or to improve decision-making.
• Pattern Recognition: Using data mining techniques to detect patterns and trends in large datasets that can influence project outcomes.

Data Visualization and Reporting

• Creating data visualizations: Designing dashboards, graphs, charts, and other visualization tools to present data findings in an understandable format to stakeholders.
• Report Generation: Translating data analysis into comprehensive reports that include actionable insights. This involves simplifying complex data for decision-makers.
• Real-time Monitoring: Implementing systems that allow for real-time tracking and reporting of project metrics, performance indicators, and other critical data points.

Project Performance Monitoring:

• Development of Monitoring and Evaluation models
• Key Performance Indicator (KPI) tracking: Defining and monitoring KPIs related to project success, using data to assess how the project is performing over time.
• Risk Assessment: Using data to identify potential project risks (e.g., delays, budget overruns) and suggesting data-driven solutions to mitigate these risks.

Collaboration with Project Teams:

• Working with stakeholders: Collaborating with project managers, and other team members to understand data needs and ensure data supports project goals.
• Communicating insights: Acting as a bridge between technical data analysis and non-technical stakeholders, ensuring they understand the significance of data-driven insights for project strategy and execution.

Minimum Required Qualifications

• Education: Bachelor’s degree in Statistics, Data Science, Mathematics, Computer Science, Economics, or a related field. A master’s degree is a plus.

Experience:

• A minimum of 3–5 years of experience in data analysis, preferably in the international development, non-profit, or social sector.
• Experience with data management and reporting in programmatic or M&E contexts is highly desirable.

Technical Skills:

• Proficiency in data analysis software and tools such as Excel, SPSS, Power BI, TABLEAU, STATA, R, or Python.
• Strong experience in data visualization and developing dashboards for monitoring program performance.
• Data Management Skills: Experience in managing large datasets, ensuring data accuracy, and maintaining data security standards.
• Communication: Strong written and verbal communication skills, with experience in creating reports and presentations for both technical and non-technical audiences.
• Project Management: Ability to manage multiple data-related projects and deliver quality outputs within tight deadlines.
• Certifications: Certifications in data analysis, data science, or related fields (e.g., Google Data Analytics, Tableau, Microsoft Power BI) are a plus.

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What you’ll do

The Senior Coordinator, Impact Measurement, will support the achievement of the evaluation and measurement plans across various programs and initiatives within the organization. The role is central to ensuring data-driven decision-making, improving program quality, and fostering accountability to stakeholders through precise and actionable insights into program impact.

• Coordinate the development of evaluation methods
• Work closely with the team members to prioritize evaluations, ensuring that high-impact programs and interventions are assessed effectively.
• Collaborate with program teams to establish long-term goals for measuring the success of interventions and to define the desired outcomes and impacts at the organizational level.
• Develop evaluation frameworks: Design theories of change, logical frameworks, and results-based frameworks that outline the causal pathways of programs, defining how activities lead to outcomes and impacts.
• Lead the planning and execution of multiple concurrent evaluations across different projects or programs, ensuring consistency in methodology and reporting.
• Manage and guide internal evaluation teams, consultants, and field staff to ensure evaluations are conducted efficiently, meet deadlines, and adhere to quality standards.
• Work to create systems that allow for real-time monitoring of data and program outcomes, enabling teams to respond quickly to performance issues.
• Innovate data collection methods: Introduce new evaluation techniques (e.g., outcome mapping, participatory evaluation) and digital tools that improve data accuracy, timeliness, and relevance.
• Oversee data analysis processes: Lead the analysis of complex data sets, ensuring that findings are accurate, actionable, and communicated to stakeholders.
• Interpret results for strategic use: Translate evaluation results into actionable insights that inform future program designs, strategic plans, and funding proposals.
• Generate high-level reports: Oversee the creation of detailed impact reports for internal leadership, donors, and external partners, ensuring that findings are presented in a clear, compelling manner.
• Drive program improvement: Ensure that impact evaluation findings are used to refine and improve programs, guiding the organization in making data-informed adjustments to strategy and operations.
• Stakeholder Engagement: Collaborate with program teams, partners, and stakeholders to align impact measurement efforts and maintain open communication. Ensure that all stakeholders are well informed about the progress and success of projects.
• Maintain Compliance and Quality Assurance: Ensure M&E activities are in line with organizational and donor requirements. Maintain high-quality standards for all evaluation and reporting efforts.

Who You Are

• Strategic Thinker: You can align evaluation metrics with broader organizational goals and can translate program outcomes into actionable strategies that inform future decisions.
• Data-Driven Decision-Maker: You have a strong ability to interpret data, derive insights, and leverage evidence to inform program improvements and strategic directions.
• Collaborator and Communicator: You are a team player who works well with cross-functional teams and can communicate complex data and evaluation results clearly and effectively to both technical and non-technical audiences.
• Analytical and Detail-Oriented: You have a keen eye for detail and are methodical in your approach to collecting, analyzing, and reporting data.
• Proactive Problem-Solver: You anticipate challenges in the evaluation process and implement solutions to improve data collection and reporting efficiency.
• Adaptable and Flexible: You can work in a fast-paced environment, manage multiple priorities, and adjust to changing circumstances as needed.

Minimum Required Qualifications

• Education: Bachelor’s degree in Program Evaluation, Statistics, Public Health, Social Sciences, Development Studies, or a related field. A master’s degree in a relevant field is preferred.
• Experience: Minimum of 7 years of experience in impact measurement, monitoring and evaluation, or a similar role.
• Experience working in international development or social impact organizations is an advantage.

Technical Skills:

• Proficiency in data collection and analysis tools (e.g., Excel, SPSS, Power BI, R, Tableau).
• Experience designing and implementing M&E frameworks, developing tools for data collection, and writing evaluation reports.
• Strong understanding of both quantitative and qualitative evaluation methods.
• Project Management: Demonstrated ability to manage multiple projects and meet tight deadlines. Experience in leading M&E projects from concept to completion.
• Communication: Excellent written and verbal communication skills, with the ability to present findings clearly to diverse audiences.
• Interpersonal Skills: Strong leadership and interpersonal skills with the ability to build relationships and work effectively in a multicultural team environment.
• Certifications: Certification in M&E or project management (such as PMP, MEAL DPro, or other relevant qualifications) is an added advantage.